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Work From Home Progressive Insurance Customer Service Jobs in Springfield, MA

HMG Careers

Work From Home Sales Specialist

Rockville, CT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Work From Home Progressive Insurance Customer Service information

See Springfield, MA salary details

$25.9K

$48.2K

$72.7K

How much do work from home progressive insurance customer service jobs pay per year?

As of Jul 26, 2026, the average yearly pay for work from home progressive insurance customer service in Springfield, MA is $48,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $54,800.00 per year, depending on experience, location, and employer.

Does Progressive offer work from home jobs?

Progressive Insurance offers work-from-home customer service positions, including roles like Work From Home Progressive Insurance Customer Service. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a remote environment. Availability may vary based on company needs and location, but remote customer service roles are commonly offered.

What does a typical workday look like for a Work From Home Progressive Insurance Customer Service representative?

A typical day involves handling inbound calls, emails, or chats from customers with questions about policies, claims, billing, and coverage. You’ll use Progressive’s proprietary systems to access information and assist with inquiries, while maintaining accurate records of each interaction. Collaboration is often virtual, with team meetings and ongoing support from supervisors and peers, so being comfortable with remote communication tools is important. The role may require adherence to a set schedule, including possible evening or weekend shifts, depending on business needs, but offers flexibility and the comfort of working from home.

How can I make 2000 a week working from home?

Work From Home Progressive Insurance Customer Service roles typically pay hourly wages, and earning $2000 weekly would require working approximately 40 hours at a competitive rate, or taking on multiple shifts or higher-paying roles within customer service. Increasing income may involve gaining advanced skills, certifications, or handling more complex customer issues to qualify for higher pay rates or bonuses.

What is a Work From Home Progressive Insurance Customer Service job?

A Work From Home Progressive Insurance Customer Service job involves assisting customers with policy inquiries, billing questions, claims support, and general service needs from a remote location. Employees use company-provided equipment and training to handle customer interactions via phone, chat, or email. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. This role typically includes competitive pay, benefits, and opportunities for career growth within Progressive Insurance.

What are the key skills and qualifications needed to thrive in the Work From Home Progressive Insurance Customer Service position, and why are they important?

To thrive as a Work From Home Progressive Insurance Customer Service representative, you need strong communication skills, problem-solving abilities, computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and secure remote access tools is often required. Excellent listening skills, patience, and the ability to remain calm under pressure are crucial soft skills that distinguish top performers. These competencies are vital for delivering fast, effective support and building positive customer relationships in a remote environment.

How much does Progressive WFH pay?

Progressive's work-from-home customer service representatives typically earn an hourly wage ranging from $14 to $20, depending on experience and location. The role often includes benefits such as health insurance and paid time off, with schedules usually requiring evening and weekend availability. Compensation may also include performance bonuses and incentives based on customer satisfaction metrics.

What is the best insurance company to work from home?

For work-from-home customer service roles in insurance, companies like Progressive Insurance are known for offering remote positions with flexible schedules and training. The best company depends on factors such as compensation, work environment, and opportunities for advancement, so researching company reviews and job requirements is recommended.
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Work From Home Progressive Insurance Customer Service jobs near you
CSR Agent Entry Level WFH

CSR Agent Entry Level WFH

American Income Life Insurance Company

Hartford, CT • On-site, Remote

$90K - $120K/yr

Full-time

Posted 9 days ago

Job description

Launch a flexible remote career helping families understand important benefit options. AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful work, professional growth, and the ability to build a long-term career from anywhere in the United States.
Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on developing your skills and supporting clients with confidence.
What You'll Gain
100% remote work environment
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations - no cold outreach required
Paid training and licensing support
Long-term income potential through vested renewals
Leadership development and advancement opportunities
Supportive, mission-driven team culture
What You'll Do
Conduct scheduled virtual consultations with clients through Zoom
Help individuals and families understand available benefit options
Guide clients through the enrollment process and provide follow-up support
Maintain organized digital records of client interactions
Participate in weekly training sessions and mentorship programs
Who Thrives in This Role
Strong communicators who enjoy helping others
Organized professionals comfortable working independently
Individuals confident using virtual tools and video meetings
Candidates who are coachable and motivated by personal growth
Customer service or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Windows-based laptop or desktop computer with webcam
Reliable internet connection
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect families' financial futures.
With a growing remote-first workforce, AO Globe Life continues to build meaningful career opportunities focused on service, flexibility, and professional development.
Apply today to start building a career that combines purpose, flexibility, and long-term growth.

Apply