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Work From Home Progressive Insurance Customer Service Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

... life insurance backed products. As this is a commission based income, there is no cap on your ... Must have a computer and phone to service the clients. * This is all online so and internet ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Chicopee, MA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Rockville, CT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

The Semler Agency

Work From Home Sales

Hartford, CT · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... Insurance needs of the customers in the geographic areas in which you choose to work.

Camesiagency

Work from home sales Representative

Hartford, CT · Remote

$75K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... Willingness to obtain a Life & Health insurance license; licensing support and guidance provided.

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All JobsProgressive Insurance Customer Service JobsWork From Home Progressive Insurance Customer Service JobsWork From Home Progressive Insurance Customer Service Jobs in Springfield, MA

Work From Home Progressive Insurance Customer Service information

See Springfield, MA salary details

$25.9K

$48.2K

$72.7K

How much do work from home progressive insurance customer service jobs pay per year?

As of Aug 18, 2026, the average yearly pay for work from home progressive insurance customer service in Springfield, MA is $48,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $54,800.00 per year, depending on experience, location, and employer.

What is a work from home Progressive Insurance customer service representative?

A Work From Home Progressive Insurance Customer Service job involves assisting customers with policy inquiries, billing questions, claims support, and general service needs from a remote location. Employees use company-provided equipment and training to handle customer interactions via phone, chat, or email. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. This role typically includes competitive pay, benefits, and opportunities for career growth within Progressive Insurance.

What does a typical workday look like for a work from home Progressive Insurance customer service representative?

A typical day involves handling inbound calls, emails, or chats from customers with questions about policies, claims, billing, and coverage. You’ll use Progressive’s proprietary systems to access information and assist with inquiries, while maintaining accurate records of each interaction. Collaboration is often virtual, with team meetings and ongoing support from supervisors and peers, so being comfortable with remote communication tools is important. The role may require adherence to a set schedule, including possible evening or weekend shifts, depending on business needs, but offers flexibility and the comfort of working from home.

What are the key skills and qualifications needed to thrive in the work from home Progressive Insurance customer service position?

To thrive as a Work From Home Progressive Insurance Customer Service representative, you need strong communication skills, problem-solving abilities, computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and secure remote access tools is often required. Excellent listening skills, patience, and the ability to remain calm under pressure are crucial soft skills that distinguish top performers. These competencies are vital for delivering fast, effective support and building positive customer relationships in a remote environment.

Does Work From Home Progressive Insurance Customer Service hire remote workers?

Yes, Work From Home Progressive Insurance Customer Service positions are often available as remote roles, allowing employees to work from home. These jobs typically require strong communication skills, computer proficiency, and the ability to manage customer inquiries independently.

What are popular job titles related to Work From Home Progressive Insurance Customer Service jobs in Springfield, MA?

For Work From Home Progressive Insurance Customer Service jobs in Springfield, MA, the most frequently searched job titles are:

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The top searched job categories for Work From Home Progressive Insurance Customer Service jobs in Springfield, MA are:

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Cities near Springfield, MA with the most Work From Home Progressive Insurance Customer Service job openings:

Work From Home Progressive Insurance Customer Service jobs near you

Virtual Insurance Advisor (Work from home)

Camesiagency

Hartford, CT • Remote

$75K - $120K/yr

Other

Medical, Dental, Vision, Life

Posted 13 days ago

Job description

The Camesi Agency is a rapidly growing brokerage that helps families protect their financial futures. Our fully remote team is supported by proven systems, structured mentorship, and a culture that develops leaders. We are recruiting motivated individuals in the Hartford, CT area who are interested in building a career in insurance sales and leadership while working from home.

Key Responsibilities

  • Conduct virtual consultations with prospective clients who have requested information and guidance.
  • Present clear, easy-to-understand life and health insurance solutions tailored to clients’ needs.
  • Develop and maintain strong client relationships through follow-up, education, and service throughout the sales process.
  • Manage sales activities and maintain accurate records in the customer relationship management (CRM) system.
  • Track personal performance against sales goals and contribute to team performance metrics.
  • Participate in ongoing training, role‑plays, and team meetings to refine skills and product knowledge.
  • Mentor and support newer team members as you progress into leadership roles.

Qualifications and Attributes

  • Motivated, self-driven, and goal-oriented with strong interpersonal skills.
  • Comfortable working remotely and managing a flexible schedule independently.
  • Effective verbal and written communication skills and a consultative sales approach.
  • Prior sales, leadership, or customer service experience is beneficial but not required.
  • Willingness to obtain a Connecticut Life & Health insurance license; licensing support and guidance are provided.
  • Reliable computer, high‑speed internet connection, and a quiet workspace for client calls.

What We Offer

  • 100% remote work with a flexible schedule.
  • Uncapped commission income and performance-based bonuses.
  • Comprehensive training program, ongoing mentorship, and clear advancement pathways into leadership.
  • Supportive team environment within a small, growth-focused brokerage.
  • Benefits package including health, dental, vision, and life insurance.