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Work From Home Itil Change Management Analyst Jobs

ASM Research

Change Management Engineer

Design and maintain ITIL-based change management workflows covering request intake, impact analysis ... work experience. * 4-7 years of progressively responsible experience in ITIL-based IT service ...

UKG, Inc.

Lead Change Management Analyst

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a ... UKG is seeking an experienced change management professional to help shape how change comes to life ...

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Tucson, AZ · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Grand Junction, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

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How much do work from home itil change management analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for work from home itil change management analyst in the United States is $46.12, according to ZipRecruiter salary data. Most workers in this role earn between $37.26 and $53.61 per hour, depending on experience, location, and employer.

What is a work from home ITIL change management analyst?

A Work From Home ITIL Change Management Analyst is responsible for overseeing and managing IT changes within an organization, ensuring minimal risk and disruption to services. They follow ITIL (Information Technology Infrastructure Library) best practices to assess, document, approve, and implement changes in a structured manner. Working remotely, they collaborate with stakeholders, maintain change records, and ensure compliance with company policies. Their role helps maintain system stability while enabling continuous improvements to IT infrastructure and processes.

What are the key skills and qualifications needed to thrive as a work from home ITIL change management analyst?

To thrive as a Work From Home ITIL Change Management Analyst, you need strong analytical skills, knowledge of ITIL frameworks, and experience in IT service management. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira, as well as ITIL certification, is highly valued in this role. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top candidates apart. These competencies are crucial for effectively managing change processes, minimizing service disruptions, and ensuring stakeholder alignment in a remote work environment.

What are some common challenges faced by work from home ITIL change management analysts, and how can they be addressed?

Work From Home ITIL Change Management Analysts often face challenges such as coordinating with cross-functional teams remotely, ensuring timely approvals, and maintaining detailed documentation. Overcoming these challenges requires proactive communication, effective use of collaboration tools, and a disciplined approach to process management. Staying organized and building strong virtual relationships can help bridge any gaps caused by the remote setup. Companies typically provide comprehensive training and robust communication platforms to support remote analysts, making it easier to adapt and succeed in the role.

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Work From Home Itil Change Management Analyst jobs near you
Infographic showing various Work From Home Itil Change Management Analyst job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $95,930 per year, or $46.1 per hour.

Change Management Engineer

Remote

ASM Research
IT Services • 1 - 5K employees

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

34th of 226 rated it services

Great coworkers

People enjoy working here

Good employer

Learn more about ASM Researchexternal

Full-time

Re-posted 19 days ago

Job description

Position Overview
The Change Management Engineer designs, implements, and governs ITIL-aligned change management processes that control modifications to mission-critical systems in a highly regulated federal IT environment. The role evaluates and prioritizes change requests, conducts impact and risk assessments, and ensures changes are properly approved, scheduled, implemented, and reviewed to minimize service disruption while maintaining compliance and auditability. It works closely with operations, cybersecurity, development, and leadership stakeholders to facilitate change advisory board activities, maintain complete change records and metrics, and drive continuous improvement of change workflows and supporting ITSM tooling.
Key Responsibilities
  • Design and maintain ITIL-based change management workflows covering request intake, impact analysis, approval, implementation, validation, and post-implementation review for enterprise IT services.
  • Evaluate change requests for technical risk, business priority, regulatory impact, and collision with other planned activities, recommending approval, rejection, or escalation to governance bodies as appropriate.
  • Chair or support change advisory board meetings by preparing agendas, presenting high-risk changes, documenting decisions, and tracking action items for complex infrastructure and application changes.
  • Use ITSM tools such as ServiceNow or similar platforms to log, track, and report on changes, ensuring configuration item relationships, audit trails, and implementation details are accurately captured.
  • Develop and maintain change management policies, procedures, templates, and communications to align operational teams on standard methods, roles, and responsibilities in a highly regulated government environment.
  • Monitor key performance indicators such as change success rate, emergency change volume, and change-related incidents, recommending process and tooling enhancements to improve stability and throughput.
  • Collaborate with project, operations, and security teams to integrate change controls into release management, deployment pipelines, and configuration management practices for mission-critical systems.
  • Provide training and guidance to engineers, analysts, and managers on ITIL change practices, ITSM tool usage, and documentation expectations to improve compliance and consistency.

Required Qualifications
  • Bachelor's degree in an IT-related field (such as Information Technology, Computer Science, or Information Systems) or equivalent relevant work experience.
  • 4-7 years of progressively responsible experience in ITIL-based IT service management, with at least 4 years focused on implementing and managing change management processes.
  • Comprehensive knowledge and practical experience with ITIL change management, including assessing, approving, implementing, and reviewing changes in a controlled manner.
  • Demonstrated experience evaluating change requests, coordinating with diverse stakeholders to minimize service disruption, and ensuring effective documentation and communication of changes.
  • Strong analytical, communication, and organizational skills, with proven ability to identify and mitigate risks associated with changes and drive continuous improvement of change processes.
  • Ability to obtain and maintain a SECRET security clearance and U.S. citizenship as required.

Preferred Qualifications
  • ITIL certification (Foundation or higher) and hands-on experience with ITIL-based ITSM environments.
  • Experience leading IT change management in large ITSM environments using ServiceNow change modules, including automation of approval workflows and risk scoring.
  • Familiarity with integrating change controls into DevOps or CI/CD pipelines and configuration management practices for complex infrastructure and application landscapes.
  • Background working in federal or other highly regulated environments with exposure to audit, compliance, and governance requirements related to change control.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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