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Work From Home Insurance Customer Service Representative Remote Jobs in Michigan

WORK FROM HOME

Flint, MI · On-site +1

$300 - $500/wk

... insurance sales representatives. We are hiring coachable individuals comfortable with a 100 ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Insurance Customer Service Representative Remote information

What is the difference between Work From Home Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectWork From Home Insurance Customer Service Representative RemoteInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experience; insurance knowledgeHigh school diploma or equivalent; claims processing experience; insurance knowledge
Work EnvironmentRemote, home-based setting with computer and phone equipmentTypically remote or office-based, handling claims processing
Employer & Industry UsageInsurance companies, third-party administrators, call centersInsurance companies, claims processing firms, third-party administrators
Common Search & ComparisonYesYes

The main difference is that a Work From Home Insurance Customer Service Representative Remote primarily handles customer inquiries, policy information, and support remotely, while an Insurance Claims Specialist focuses on processing and investigating insurance claims. Both roles require insurance knowledge and customer service skills but differ in daily tasks and responsibilities.

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For Work From Home Insurance Customer Service Representative Remote jobs in Michigan, the most frequently searched job titles are:

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The top searched job categories for Work From Home Insurance Customer Service Representative Remote jobs in Michigan are:

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Cities in Michigan with the most Work From Home Insurance Customer Service Representative Remote job openings:

Infographic showing various Work From Home Insurance Customer Service Representative Remote job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Work from Home: Customer Service Representative (Healthcare)

Grand Rapids, MI • Remote

Sagility
Strategic Planning Consulting Services • 10K+ employees

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers


Job description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Texas (CST)United States of America

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