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Work From Home Insurance Customer Service Representative Remote Jobs in Rochester, MI

HMG Careers

Work From Home Sales Specialist

Troy, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Pontiac, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Almont, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Capac, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Shelby, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Milford, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Insurance Customer Service Representative Remote information

See Rochester, MI salary details

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How much do work from home insurance customer service representative remote jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for work from home insurance customer service representative remote in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectWork From Home Insurance Customer Service Representative RemoteInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experience; insurance knowledgeHigh school diploma or equivalent; claims processing experience; insurance knowledge
Work EnvironmentRemote, home-based setting with computer and phone equipmentTypically remote or office-based, handling claims processing
Employer & Industry UsageInsurance companies, third-party administrators, call centersInsurance companies, claims processing firms, third-party administrators
Common Search & ComparisonYesYes

The main difference is that a Work From Home Insurance Customer Service Representative Remote primarily handles customer inquiries, policy information, and support remotely, while an Insurance Claims Specialist focuses on processing and investigating insurance claims. Both roles require insurance knowledge and customer service skills but differ in daily tasks and responsibilities.

What job categories do people searching Work From Home Insurance Customer Service Representative Remote jobs in Rochester, MI look for?

The top searched job categories for Work From Home Insurance Customer Service Representative Remote jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Work From Home Insurance Customer Service Representative Remote jobs?

Cities near Rochester, MI with the most Work From Home Insurance Customer Service Representative Remote job openings:

    Work From Home Insurance Customer Service Representative Remote jobs near you
    Infographic showing various Work From Home Insurance Customer Service Representative Remote job openings in Rochester, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

    Remote Customer Service Representative

    Detroit, MI • Remote

    Sweetepictravels
    See more jobs at Sweetepictravelsexternal

    $40K - $55K/hr

    Full-time

    Posted 26 days ago

    Job description

    Job description:

    Overview

    Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

    Duties

    • Act as the main liaison for clients, providing exceptional service through various communication channels
    • Manage client inquiries related to insurance sales, benefits administration, and general account questions
    • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
    • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
    • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
    • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
    • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

    Requirements

    • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
    • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
    • Familiarity with sales administration processes and analysis skills to interpret client data effectively
    • Knowledge of insurance sales or benefits administration is highly desirable
    • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
    • Ability to work independently in a remote setting while maintaining high productivity and organization
    • Multilingual capabilities to serve diverse client populations effectively

    Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

    Benefits:

    • Flexible schedule
    • Work from home

    Work Location: Remote