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Work From Home Insurance Claims Jobs in Raleigh, NC

Erie Insurance

Inside Claims Representative I

Raleigh, NC · On-site +1

$44K - $71K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Candidates in proximity to Raleigh Branch office are preferred and will work from home. Weekday ...

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Work From Home Insurance Claims information

See Raleigh, NC salary details

$12

$22

$41

How much do work from home insurance claims jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for work from home insurance claims in Raleigh, NC is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is a work from home insurance claims specialist?

Work from home insurance claims jobs involve processing and reviewing insurance claims remotely, rather than in a traditional office setting. Employees in these roles evaluate claim submissions, communicate with policyholders, and determine the validity and value of claims using digital tools and secure online platforms. Common positions include claims adjusters, examiners, and customer service representatives. These roles typically require strong communication skills, attention to detail, and the ability to work independently. Many insurance companies now offer remote work options to accommodate flexible work arrangements.

What skills and qualifications are needed to thrive as a work from home insurance claims specialist?

To thrive as a Work From Home Insurance Claims Specialist, you need strong analytical skills, knowledge of insurance policies, and attention to detail, typically supported by a high school diploma or relevant experience in claims processing. Familiarity with claims management software, CRM systems, and secure document handling tools is essential. Excellent communication, problem-solving abilities, and self-motivation are standout soft skills for this remote role. These skills and qualities are vital to ensure accurate, timely claims resolution and maintain customer satisfaction while working independently.

How does working from home as an insurance claims specialist impact collaboration with team members and clients?

Working from home as an insurance claims specialist often involves regular virtual collaboration with both team members and clients through video calls, emails, and specialized claims management software. While you have the flexibility of remote work, staying in sync with your team and providing timely updates is crucial for efficient claim processing. Proactive communication and strong organizational skills help ensure that client needs are met and files progress smoothly, even without face-to-face interaction. Many companies provide robust digital tools and training to support remote teamwork and client service.

What is the difference between Work From Home Insurance Claims vs Insurance Adjuster?

AspectWork From Home Insurance ClaimsInsurance Adjuster
CredentialsTypically requires claims processing certifications, high school diploma or equivalentRequires licensing, certifications like AIC or CPCU, and relevant experience
Work EnvironmentPrimarily remote, handling claims via computer and phoneOften field-based, inspecting damages or properties, but can include remote work
Employer & Industry UsageInsurance companies, third-party claims servicesInsurance companies, adjusting firms, public agencies
Search & Comparison IntentPeople looking for remote claims processing jobsPeople comparing claims handling roles with field inspection roles

Work From Home Insurance Claims specialists focus on processing insurance claims remotely, requiring claims certifications and computer skills. Insurance Adjusters often perform on-site inspections and require licensing. Both roles are within the insurance industry but differ in work environment and credentials.

What are popular job titles related to Work From Home Insurance Claims jobs in Raleigh, NC?

For Work From Home Insurance Claims jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Insurance Claims jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Insurance Claims jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Insurance Claims jobs?

Cities near Raleigh, NC with the most Work From Home Insurance Claims job openings:

Work From Home Insurance Claims jobs near you
Infographic showing various Work From Home Insurance Claims job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $47,520 per year, or $22.8 per hour.

Customer Service Representative | WFH Entry-Level

Globe Life American Income Division

Raleigh, NC • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 19 days ago

Job description

Remote Customer Service Representative | Client Benefits Specialist | Work From Home
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Meaningful Career Helping Working Families
Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.
Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.
No previous insurance experience is required. We provide the training and support you need to succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Build relationships by understanding each client's needs.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Guide clients through the enrollment process.
  • Respond to client questions and provide outstanding customer service.
  • Maintain accurate client records and documentation.
  • Participate in ongoing virtual training and professional development.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Customer service, retail, healthcare, hospitality, banking, education, military, or sales experience is helpful-but not required.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
🎓 Comprehensive Training
Receive virtual onboarding, mentorship, leadership coaching, and ongoing professional development.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips and recognition programs.
About AO
As part of Globe Life, AO has helped protect working families for more than 70 years by providing trusted life and supplemental health insurance solutions.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Make an Impact?
If you're looking for a flexible work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply