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Work From Home Inbound Customer Service Jobs in Rensselaer, NY

... service via telephone and internet. * Answer inbound calls from Medicaid Providers regarding ... We help clients get work done more efficiently and economically, without compromising quality.

... service via telephone and internet. * Answer inbound calls from Medicaid Providers regarding ... We help clients get work done more efficiently and economically, without compromising quality.

... service via telephone and internet. * Answer inbound calls from Medicaid Providers regarding ... We help clients get work done more efficiently and economically, without compromising quality.

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

Showing results 21-40

Work From Home Inbound Customer Service information

See Rensselaer, NY salary details

$10

$16

$26

How much do work from home inbound customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home inbound customer service in Rensselaer, NY is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What is a work from home inbound customer service job?

Work from home inbound customer service jobs involve assisting customers over the phone, chat, or email from a remote location, usually your own home. These roles focus on responding to incoming customer inquiries, resolving issues, processing orders, and providing product or service information. Employees typically need a reliable internet connection, a quiet workspace, and good communication skills. Many companies provide training and equipment, and shifts can often be flexible. This type of job is popular for those seeking work-life balance and the ability to avoid commuting.

What are the key skills and qualifications needed to thrive as a work from home inbound customer service representative?

To thrive as a Work From Home Inbound Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer systems is often required. Exceptional patience, self-motivation, and time management skills help individuals stand out in this remote environment. These skills and qualities are crucial for delivering efficient, high-quality customer support and maintaining productivity outside of a traditional office setting.

What are some common challenges faced when working from home as an inbound customer service representative, and how can they be managed?

One common challenge in a remote inbound customer service role is maintaining focus and productivity in a home environment, where distractions can be more prevalent. Additionally, it can be harder to stay connected with team members and access immediate support compared to a traditional call center. To manage these challenges, it’s helpful to establish a dedicated workspace, adhere to a consistent schedule, and make use of company-provided communication tools for regular check-ins and collaboration with your team. Many companies also offer virtual training and resources to help remote agents stay engaged and successful.
What are popular job titles related to Work From Home Inbound Customer Service jobs in Rensselaer, NY? For Work From Home Inbound Customer Service jobs in Rensselaer, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Customer Service jobs in Rensselaer, NY look for? The top searched job categories for Work From Home Inbound Customer Service jobs in Rensselaer, NY are:
What cities near Rensselaer, NY are hiring for Work From Home Inbound Customer Service jobs? Cities near Rensselaer, NY with the most Work From Home Inbound Customer Service job openings:
Infographic showing various Work From Home Inbound Customer Service job openings in Rensselaer, NY as of June 2026, with employment types broken down into 4% As Needed, 85% Full Time, 9% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $34,215 per year, or $16.4 per hour.

Customer Support Reps

System One

Albany, NY • Remote

$18/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday


Job description

Job Title: Customer Support Reps Location: Albany, NY Type: Contract To Hire Compensation: $18.00 Contractor Work Model: Hybrid – onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities
  • Support the New York State Department of Health Medicaid Management Information System (MMIS) program by providing customer service via telephone and internet.
  • Answer inbound calls from Medicaid Providers regarding billing or enrollment issues.
  • Learn and understand Medicaid claims processes to assist providers effectively.
  • Process transactions and maintain accurate database records of customer profiles.
  • Act as a liaison for customers, ensuring their inquiries and issues are addressed promptly.
  • Maintain knowledge of company products and customer service procedures.
Requirements
  • Minimum of 2+ years of customer service experience.
  • Strong Microsoft Office skills (Word, Excel, PowerPoint).
  • Excellent telephone and verbal communication skills.
  • Customer-focused with the ability to adapt to different personality types.
  • Ability to multi-task and manage time effectively.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law #LI-KA1 #M1 Ref: #851-Rockville-S1