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Remote Live Chat Jobs in Rensselaer, NY (NOW HIRING)

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities * Support the New York State Department of Health Medicaid Management ...

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities * Support the New York State Department of Health Medicaid Management ...

Hybrid - onsite and remote Hours: 40.0 If interested reach out directly to kimberly.spicer@sytemone.com Responsibilities * Support the New York State Department of Health Medicaid Management ...

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Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are popular job titles related to Remote Live Chat jobs in Rensselaer, NY?

For Remote Live Chat jobs in Rensselaer, NY, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat jobs in Rensselaer, NY look for?

The top searched job categories for Remote Live Chat jobs in Rensselaer, NY are:

What cities near Rensselaer, NY are hiring for Remote Live Chat jobs?

Cities near Rensselaer, NY with the most Remote Live Chat job openings:

Infographic showing various Remote Live Chat job openings in Rensselaer, NY as of August 2026, with employment types broken down into 75% Full Time, 9% Part Time, 10% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.

Remote Licensed Mental Health Counselor - Full-Time Opportunities

Company Confidential

Schenectady, NY • Remote

Full-time

Posted 18 hours ago

Posted today


Job description

Position Overview

Gotham Enterprises Ltd is seeking dedicated Licensed Mental Health Counselors (LMFT, LCSW, LCSW-R, LMHC) to join our innovative and expanding counselor network. This full-time remote position enables qualified professionals to provide high-quality, ethical counseling to clients in need of mental health support. We offer a competitive salary range of USD 90,000 – 104,000 per year and a sign-on bonus to strengthen our diverse team.

About the Organization

At Gotham Enterprises Ltd, we are committed to creating a network of counselors who can significantly improve the mental well-being of individuals across Schenectady, New York, and beyond. Our mission emphasizes accessibility, integrity, and quality care. We are dedicated to supporting our therapists by providing an environment that enables them to thrive, helping them reach their career aspirations while making a positive difference in the lives of others.

Work Environment

This is a fully remote position, allowing you the comfort and flexibility of working from your own home. You will have access to an all-in-one counselor portal that simplifies your administrative tasks and facilitates smooth communication with clients. Our organizational structure supports a strong community environment, where counselors are provided with continuous live support to help them with their case loads and professional needs.

Key Responsibilities
  • Deliver patient-focused counseling services through video chat, maintaining ethical and compassionate practices.
  • Implement solution-based treatment modalities tailored to meet the unique needs of each client.
  • Create and maintain detailed, individualized treatment plans to ensure the best possible outcomes for clients.
  • Facilitate sessions that encourage clients to gain insight into their thoughts, feelings, and behaviors.
  • Regularly assess client progress and adjust strategies to foster the development of effective coping mechanisms.
Patient Population / Client Focus

You will primarily work with stable, low-acuity adults who present various mental health needs. Your role will be instrumental in helping clients enhance their quality of life by equipping them with practical skills and strategies for managing their mental health challenges. Our client population values the flexibility of remote counseling, which makes access to care more immediate and responsive.

Qualifications
  • Master’s degree in a counseling-related discipline, such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Current state-issued mental health counseling license to practice independently. Please note we do not provide supervision.
  • Licenses must include: Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker – R Privilege (LCSW-R), or Licensed Clinical Social Worker (LCSW).
  • No limited/provisional licenses and no disciplinary actions on your record.
Preferred Experience
  • Exceptional interpersonal skills and a compassionate, empathetic nature.
  • Proficiency in computer literacy with the ability to navigate digital communication and counseling tools.
  • A reliable computer with webcam and audio capabilities to facilitate video counseling sessions.
  • Stable internet connection to support uninterrupted client interactions.
Compensation and Benefits

In addition to a sign-on bonus, our counselors benefit from weekly direct deposit payments. The competitive salary range of USD 90,000 – 104,000 is commensurate with experience and qualifications, ensuring that our employees feel valued and rewarded for their contributions.

Career Growth Opportunities

At Gotham Enterprises Ltd, we recognize the importance of professional development. Our counselors enjoy ample opportunities for growth within the organization, whether through advancement into supervisory roles, expanding their professional skill set, or engaging in continuous education and training programs. Your development is our priority as we aim to cultivate skilled professionals who are leaders in mental health care.

Why Join Our Team

By joining Gotham Enterprises Ltd, you become part of a supportive community dedicated to making a real impact on mental health. With a flexible schedule that allows you to set your own hours, you can achieve a work-life balance that is often lacking in traditional counseling roles. You'll have the resources and tools necessary to provide effective counseling while being matched with clients that align with your specialties, removing the stress of client acquisition from your plate. Streamlining paperwork allows you to focus on what matters—helping your clients. If you are passionate about empowering others and keen to grow in an empowering environment, we encourage you to apply.

Application Information

If you are ready to take the next step in your career as a Licensed Mental Health Counselor, we want to hear from you! Please submit your resume along with a cover letter detailing your credentials, areas of expertise, and the state in which you are licensed. Join us at Gotham Enterprises Ltd, where you can make a true difference in the lives of those we serve.