Work From Home Healthcare Member Services Representative
Help Medicare Members During Annual Enrollment
Now Interviewing for Our September 8, 2026 Training Class
Remote | $17.88 per Hour | Full-Time | Temporary through January 2027
**Pennsylvania Residents Only**
**Must live within approximately one hour of Harrisburg, PA**
Make a Difference—Without Leaving Home
Are you someone who enjoys helping others, solving problems, and delivering exceptional customer service?
Abel Personnel is seeking compassionate, dependable professionals to join an important healthcare enrollment project supporting Medicare members during the Annual Enrollment Period.
In this role, you'll help individuals navigate their Medicare Part D prescription drug coverage while delivering outstanding service from your home office.
This is an excellent opportunity for professionals with healthcare, insurance, medical office, enrollment, customer service, administrative, or call center experience who want meaningful work while gaining valuable healthcare industry experience.
We're interviewing now to build our September 8 training class.
Before You Apply
To be considered, you must:
âś” Live in Pennsylvania within approximately one hour of Harrisburg
âś” Be available to begin training on September 8, 2026
âś” Be able to remain on assignment through January 2027
âś” Have reliable high-speed internet
âś” Have a dedicated, distraction-free home workspace
âś” Be available to travel to Harrisburg for onboarding, equipment pickup, training, or other business-related activities if required
âś” Pass a background check
âś” Provide three professional supervisor references
Why You'll Love This Opportunity
- Work from home
- Meaningful healthcare work helping Medicare members
- Competitive pay of $17.88/hour
- Gain valuable healthcare enrollment experience
- Supportive recruiting and onboarding team
- Professional training provided
- Excellent addition to your resume
- Full-time schedule through the Medicare Annual Enrollment Season
What You'll Do
As a Healthcare Member Services Representative, you'll:
- Assist Medicare members with Part D enrollment and prescription benefit questions
- Process enrollment applications accurately and efficiently
- Review documentation for completeness and accuracy
- Maintain confidential member records
- Navigate multiple computer applications simultaneously
- Communicate professionally with members, providers, pharmacies, and internal departments
- Meet quality, productivity, attendance, and compliance standards
- Provide exceptional customer service with empathy and professionalism
Experience We're Looking For
Candidates with experience in any of the following are encouraged to apply:
- Healthcare Customer Service
- Medical Office
- Patient Services
- Member Services
- Medicare or Medicaid
- Insurance
- Pharmacy
- Enrollment Processing
- Claims Support
- Benefits Administration
- Customer Support
- Contact Center
- Administrative Support
- Data Entry
What Makes a Strong Candidate?
Our most successful representatives are:
- Friendly and compassionate
- Organized and detail-oriented
- Comfortable learning multiple computer systems
- Dependable with excellent attendance
- Strong communicators
- Self-motivated while working remotely
- Able to multitask in a fast-paced environment
- Passionate about helping others
Hiring Timeline
We're moving quickly to prepare for our September 8 training class.
The hiring process includes:
- Apply today.
- Complete an interview with Abel Personnel.
- Qualified candidates will be submitted to our client beginning next week.
- Selected candidates will participate in a client interview.
- Final selections will be made promptly to allow time for background processing, onboarding, equipment preparation, and home workstation setup before training begins.
Because only 15 positions are available, early applications are strongly encouraged.
About Abel Personnel
For more than 55 years, Abel Personnel has connected outstanding professionals with respected employers throughout Central Pennsylvania.
If you're dependable, customer-focused, and excited to make a difference during Medicare's busiest enrollment season, we'd love to hear from you.
Apply today—interviews are underway and our September 8 class is filling quickly.
A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates.
Working with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort.
We are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!