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Work From Home Customer Service Ups Jobs in Racine, WI

HMG Careers

Work From Home Sales Specialist

Franklin, WI · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Lyons, WI · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Bristol, WI · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Cudahy, WI · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do work from home customer service ups jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home customer service ups in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a work from home customer service UPS?

As a Work From Home Customer Service representative for UPS, your day-to-day responsibilities include assisting customers via phone, email, or online chat with package tracking, delivery questions, and resolving shipping issues. You'll use company-provided systems to access account information, process requests, and document customer interactions. Regular tasks also involve troubleshooting common shipping problems, escalating complex cases when needed, and maintaining a positive, professional demeanor throughout all communications. Collaboration may occur virtually with supervisors and team members to stay updated on UPS policies and best practices. This role requires strong time-management skills, as you'll often work independently while meeting productivity and quality targets.

What are the key skills and qualifications needed to thrive in the work from home customer service UPS position, and why are they important?

To excel as a Work From Home Customer Service Representative for UPS, you need strong verbal and written communication skills, a high school diploma or equivalent, and basic computer proficiency. Familiarity with customer management systems, call center software, and secure remote work platforms is often required. Exceptional problem-solving abilities, patience, and a customer-focused attitude help you stand out in assisting clients with shipping inquiries or issues. These skills ensure you can effectively resolve customer concerns, uphold UPS's service standards, and work independently in a remote environment.

What is a work from home customer service UPS?

A Work From Home Customer Service UPS job involves assisting customers with inquiries, tracking shipments, resolving delivery issues, and providing general support for UPS services. You will handle phone calls, emails, or chat interactions while working remotely. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential. UPS provides training to help you understand their policies and systems. This role allows flexibility while ensuring excellent customer service.

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Work From Home Customer Service Ups jobs near you

Customer Enrollment Representative (Work From Home)

McQuade Organization

Racine, WI • Remote

$15 - $20.50/hr

Full-time

Re-posted 8 days ago

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.

Apply