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Remote Roadside Assistance Jobs in Racine, WI (NOW HIRING)

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How much do remote roadside assistance jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote roadside assistance in Racine, WI is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $20.67 per hour, depending on experience, location, and employer.

What is a Remote Roadside Assistance job?

A Remote Roadside Assistance job involves providing virtual support to drivers who are experiencing vehicle issues. Instead of physically going to the location, you assist customers over the phone or through an app by diagnosing problems, offering step-by-step guidance, and coordinating services like towing or locksmiths if needed. This job requires strong communication skills, problem-solving abilities, and knowledge of common vehicle issues. Many companies provide training and scripts to help you assist customers efficiently.

What are the key skills and qualifications needed to thrive in the Remote Roadside Assistance position, and why are they important?

To excel in Remote Roadside Assistance, you need strong problem-solving skills, technical knowledge of vehicles, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and customer support platforms is typically required, and some employers may prefer candidates with automotive certifications such as ASE. Outstanding communication, patience, and the ability to remain calm under pressure help individuals thrive in this role. These skills are crucial for efficiently diagnosing issues, coordinating assistance remotely, and providing excellent service to stranded customers.

What are the typical daily responsibilities of someone in a Remote Roadside Assistance role?

As a Remote Roadside Assistance professional, your daily tasks usually involve answering calls or inquiries from drivers experiencing vehicle trouble, assessing problems based on customer descriptions, and coordinating appropriate help such as dispatching tow trucks or advising on simple fixes. You’ll use specialized software to track requests, update customers on estimated arrival times, and log service details. Collaboration with tow truck drivers, repair personnel, and sometimes insurance companies is common to ensure smooth service delivery. You will also need to stay updated on local coverage areas and maintain a calm, reassuring demeanor with customers in stressful situations.
More about Remote Roadside Assistance jobs
What are the most commonly searched types of Roadside Assistance jobs in Racine, WI? The most popular types of Roadside Assistance jobs in Racine, WI are:
What are popular job titles related to Remote Roadside Assistance jobs in Racine, WI? For Remote Roadside Assistance jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Roadside Assistance jobs in Racine, WI look for? The top searched job categories for Remote Roadside Assistance jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Roadside Assistance jobs? Cities near Racine, WI with the most Remote Roadside Assistance job openings:
Remote Roadside Assistance jobs near you
Infographic showing various Remote Roadside Assistance job openings in Racine, WI as of May 2026, with employment types broken down into 57% Full Time, 42% Part Time, and 1% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $42,942 per year, or $20.6 per hour.

Transportation Support Coordinator Remote per week

American Logistics Authority

Milwaukee, WI • Remote

$45K - $62K/yr

Full-time

Posted 27 days ago

Job description

Transportation Support Coordinator (Remote) — $865–$1,195 per week

Position Summary

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

Remote Work Setup

100% Work-From-Home
Flexible hours
Ideal for people who want to move into dispatching later

Weekly Salary Breakdown

  • $865/week at entry experience
  • $1,195/week for experienced support staff
    Equivalent annual range: $45,000–$62,000/year

    • What You Do

    Driver & Dispatch Assistance

    • Provide drivers with updated instructions, addresses, and appointment times
    • Track ETAs, delays, breakdowns, and HOS considerations
    • Help drivers resolve road issues quickly and professionally

    Load Coordination

    • Confirm pickup and delivery appointments
    • Track loads and provide real-time updates to brokers/shippers
    • Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)

    Time Management

    • Estimate realistic load/unload times
    • Prevent overscheduling and tight back-to-back appointment windows

    Documentation

    • Upload all paperwork into the TMS
    • Track detention, layover, and TONU opportunities
    • Keep clean, accurate load notes

    Customer & Broker Communication

    • Send check calls and status updates
    • Notify brokers of changes or delays
    • Maintain positive, professional relationships with shippers/brokers

    Skills Needed

    • Clear communication
    • Attention to detail
    • Ability to multitask under pressure
    • Strong organizational skills
    • Basic familiarity with load boards / TMS (training available)

    Why This Role Is Perfect for Future Dispatchers

    This job teaches the exact skills used by:
    Freight Dispatchers
    Load Planners
    Broker Agents
    Fleet Managers

    You learn how to:

    • Communicate with drivers
    • Manage freight
    • Work with brokers
    • Solve real logistics problems

    All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.

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