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Work From Home Customer Service Receptionist Jobs in Puerto Rico

$11/hr

Receiving inbound calls from patients looking to schedule physician appointments * Connecting ... to work remotely * Must have fixed line broadband internet connectivity * Exceptional customer ...

... Agency Services. With headquarters in Puerto Rico and Colombia, and a closely integrated team working from across ten countries, we are uniquely positioned to serve key industries such as Banking ...

$11/hr

Receiving inbound calls from patients looking to schedule physician appointments * Connecting ... to work remotely * Must have fixed line broadband internet connectivity * Exceptional customer ...

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Work From Home Customer Service Receptionist information

What is a work from home customer service receptionist?

Work From Home Customer Service Receptionists are professionals who handle customer inquiries, calls, and administrative tasks remotely, typically from their own homes. They serve as the first point of contact for customers, assisting with questions, scheduling appointments, and directing calls or messages to the appropriate departments. These roles require excellent communication skills, basic computer proficiency, and the ability to work independently. Many companies hire remote receptionists to provide flexible and cost-effective customer support. This role is ideal for individuals seeking a customer-facing position with the benefits of working from home.

What skills and qualifications are needed to thrive as a work from home customer service receptionist?

To thrive as a Work From Home Customer Service Receptionist, you need strong communication skills, customer service experience, and proficiency with office software, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, VoIP phone systems, and online scheduling tools is typically required. Excellent time management, problem-solving abilities, and a professional, friendly demeanor help you stand out in this role. These skills and qualities are crucial for delivering efficient, high-quality support to clients and maintaining a positive company image remotely.

What are common challenges faced by work from home customer service receptionists and how can they be managed?

Work From Home Customer Service Receptionists often encounter challenges such as managing distractions in a home environment, maintaining clear communication without face-to-face interactions, and staying motivated during periods of limited supervision. To address these, it’s important to set up a dedicated workspace, establish a consistent routine, and use collaboration tools to stay connected with your team. Seeking regular feedback and participating in virtual meetings can also help maintain engagement and ensure you’re aligned with company goals.

What are popular job titles related to Work From Home Customer Service Receptionist jobs in Puerto Rico?

For Work From Home Customer Service Receptionist jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Receptionist jobs in Puerto Rico look for?

The top searched job categories for Work From Home Customer Service Receptionist jobs in Puerto Rico are:

Infographic showing various Work From Home Customer Service Receptionist job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Technical Writer (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Re-posted 19 hours ago


Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

32nd of 72 rated aerospace companies


Job description

Date Posted:
2026-08-06
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
RTX is seeking a detail-oriented Technical Writer to develop, edit, and maintain high-quality technical and business documentation. In this role, you will collaborate with stakeholders to translate complex technical information into clear, user-friendly content while managing multiple priorities and ensuring accuracy, consistency, and timely delivery.
What You Will Do
  • Develop, edit, format, and maintain technical and business documentation to support applications, processes, and end users.
  • Translate complex technical information into clear, accurate, and user-friendly documentation for both technical and non-technical audiences.
  • Partner with cross-functional stakeholders to gather requirements, validate content, and ensure documentation reflects current processes and systems.
  • Ensure all documentation is accurate, consistent, and adheres to organizational standards and formatting guidelines.
  • Manage multiple documentation requests simultaneously, tracking progress and delivering high-quality work within established timelines.
  • Maintain documentation repositories using SharePoint and Microsoft Teams to ensure information is accessible and up to date.
  • Provide regular status updates to leadership, proactively communicate risks or delays, and take ownership of assigned deliverables.
  • Deliver excellent customer service by responding to documentation requests, addressing feedback, and following through to resolution.
  • Leverage advanced Microsoft Word and PowerPoint capabilities to create polished, professional documentation and presentations.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have
  • A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
  • 2+ years of experience creating, editing, formatting, and producing technical and non-technical documentation.
  • Experience translating complex technical concepts into clear, concise documentation for technical and non-technical audiences.
  • Advanced proficiency with Microsoft Word and PowerPoint.

Qualifications We Prefer
  • Strong attention to detail with excellent proofreading, editing, and quality assurance skills.
  • Demonstrated ability to manage multiple assignments, prioritize work, and track progress to meet deadlines.
  • Strong written and verbal communication skills, with the ability to provide regular status updates and collaborate effectively with stakeholders.
  • Proven customer service orientation with a commitment to follow through on requests and resolve issues.
  • Experience working with Microsoft Teams and SharePoint is preferred.

What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location:
This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote:
This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms

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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018