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Work From Home Customer Service Dispatch Jobs in Quebec

NQX Canada

CA$18.50/hr

... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...

New

NQX Canada

CA$18.50/hr

... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...

New

NQX Canada

CA$18.50/hr

... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...

New

NQX Canada

CA$18.50/hr

... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...

New

NQX Canada

CA$18.50/hr

... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...

New

NQX Canada

CA$18.50/hr

... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...

New

NQX Canada

CA$18.50/hr

... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...

New

OCPA

Work From Home Product Tester

Rimouski, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

Boucherville, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

Dollard-des-ormeaux, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

Chambly, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

Chateauguay, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

L'ancienne-lorette, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

Gaspe, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

Granby, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

Prevost, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

OCPA

Work From Home Product Tester

Saint-eustache, QC · Remote

CA$25 - CA$45/hr

... and services in the American market. Main Duties: * Properly document In-Home Usage Tests as ... Telecommute (you can work from home, work or school) * Most of the time you can keep the product ...

New

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Showing results 21-40

All JobsCustomer Service Dispatch JobsWork From Home Customer Service Dispatch JobsWork From Home Customer Service Dispatch Jobs in Quebec

Work From Home Customer Service Dispatch information

What is a work from home customer service dispatch?

A Work From Home Customer Service Dispatch job involves assisting customers over the phone, email, or chat, and coordinating the dispatch of service personnel or resources. These professionals handle customer inquiries, process service requests, and ensure that technicians or service agents are assigned efficiently. Working remotely, they use communication and scheduling software to manage daily operations, resolve customer issues, and provide timely updates. Strong organizational and communication skills are important for success in this role.

What are the key skills and qualifications needed to thrive as a work from home customer service dispatch?

To thrive as a Work From Home Customer Service Dispatch, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, CRM systems, and basic office tools is typically required. Excellent time management, patience, and the ability to multitask in a remote environment are crucial soft skills. These competencies ensure efficient service coordination, positive customer interactions, and the ability to handle high-pressure situations remotely.

What are some common challenges faced by work from home customer service dispatch professionals, and how can they be managed effectively?

One common challenge in a Work From Home Customer Service Dispatch role is maintaining clear and timely communication with both customers and field technicians, especially when handling multiple service requests simultaneously. Distractions at home and potential technical issues can also impact productivity. To manage these challenges, it's important to establish a dedicated workspace, use reliable communication tools, and develop strong organizational skills. Regularly collaborating with your team via virtual meetings and staying updated on dispatch protocols can also help ensure smooth operations.

What is the difference between Work From Home Customer Service Dispatch vs Work From Home Customer Service Representative?

AspectWork From Home Customer Service DispatchWork From Home Customer Service Representative
Primary RoleCoordinate and dispatch services or deliveries based on customer requestsHandle customer inquiries, provide information, and resolve issues
Required SkillsCommunication, scheduling, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentDispatch centers, remote setup for communication toolsRemote call centers, home offices
Common CertificationsNone typically required, but logistics or dispatch training helpfulCustomer service certifications optional

Work From Home Customer Service Dispatch focuses on coordinating services and dispatching resources, while Work From Home Customer Service Representative primarily handles customer inquiries and support. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ significantly.

What are popular job titles related to Work From Home Customer Service Dispatch jobs in Quebec?

For Work From Home Customer Service Dispatch jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Dispatch jobs in Quebec look for?

The top searched job categories for Work From Home Customer Service Dispatch jobs in Quebec are:

What cities in Quebec are hiring for Work From Home Customer Service Dispatch jobs?

Cities in Quebec with the most Work From Home Customer Service Dispatch job openings:

Work From Home Customer Service Dispatch jobs near you
Infographic showing various Work From Home Customer Service Dispatch job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Work From Home - Bilingual Customer Service Representative, Groupe CH Events

NQX Canada

Laval, QC • Remote

CA$18.50/hr

Full-time

Medical, Dental, Life

Posted yesterday

New

Job description

At NQX , we don’t just provide customer experiences—we create connections . Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a little more connected, one conversation at a time.

Love concerts, sports, or festivals? Bring your passion for live events to work! Your excitement and understanding of the customer experience will make every interaction more engaging and rewarding. As the first point of contact for clients and partners, you will provide exceptional support for event-related inquiries and coordination. In this role, you’ll assist with ticketing, scheduling, and ensuring each transaction runs smoothly from start to finish, providing top-quality service that is essential to the customer’s event experience.

Why you will love working here :

  • Competitive Pay – Earn $18.50/hour including $1 bilingual bonus. Hourly bonus for weekend work.
  • Comprehensive Benefits – After six months, enjoy medical, dental, and life insurance, enhanced RRSP participation, and preferential insurance pricing.
  • Paid Training & Development – Receive fully paid training, including ongoing support and development as you transition into your role.
  • Work-from-Home – The comfort of working from your own home, with our equipment.

How you will make an impact:

  • Have a passion for events – Share your enthusiasm and knowledge about concerts and sports (GO HABS!) while assisting customers, making their overall experience one to remember.
  • Be first point of contact – Assist customers with questions about booked events, ticket access, refunds, and reservations with professionalism and empathy – their exceptional event experience is your success!
  • Support ticketing success – Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed.
  • Deliver exceptional service – Keep the customers informed and updated though phone and email, ensuring every interaction feels seamless and supportive.
  • Adapt and multitask – Manage multiple requests efficiently while maintaining strong attention to detail and a positive customer experience.

What makes you great fit:

  • Fluently bilingual – You speak and write in both English and French with ease – easily able to converse about last night’s Hab’s game with the English (around 40 to 50% of the time) and French speaking fans who will be calling you.
  • Availability & flexibility – Able to work Monday to Sunday from 10:00am to 8:00pm, between 20 and 40 hours a week. For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum) and adequate job performance.
  • Tech-savvy multitasker – Comfortable navigating multiple systems and handling several tasks at once.
  • Excellent communicator – You express yourself clearly, concisely, and professionally.
  • Detail-oriented problem-solver – You have a keen eye for detail and genuinely enjoy helping others, making customer service and problem-solving your strengths.
  • Educational Requirement – High school diploma or equivalent.

Training start date: September 4th, 2026

At NQX , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way !

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