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Work From Home Collections Jobs in Chicago, IL (NOW HIRING)

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How much do work from home collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work from home collections in Chicago, IL is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What is a work from home collections?

A Work From Home Collections job involves contacting customers to recover overdue payments on behalf of a company. Agents typically make phone calls, send emails, and negotiate payment plans while maintaining professionalism and compliance with collection laws. This role requires strong communication skills, patience, and problem-solving abilities. Employees use specialized software to track accounts and update payment statuses. Working from home allows for flexibility, but meeting performance targets and adhering to company policies is essential.

What are the typical daily responsibilities for someone in a work from home collections position?

In a Work From Home Collections role, your daily responsibilities usually include making outbound calls or sending emails to customers with outstanding balances, negotiating payment arrangements, and documenting all interactions in company systems. You may also research and resolve customer disputes, work closely with team members via virtual platforms, and meet daily or weekly recovery targets. Attention to detail and strong organizational skills are essential, as you’ll handle sensitive financial data and multiple cases simultaneously. Many positions provide ongoing training and support to help you succeed in a remote, goal-oriented environment.

What are the key skills and qualifications needed to thrive in a work from home collections position, and why are they important?

To excel in a Work From Home Collections role, you typically need strong communication skills, attention to detail, and experience in customer service or accounts receivable. Familiarity with collections software, CRM platforms, and basic office applications is often required, and some employers may value certifications in credit and collections. Outstanding negotiation skills, empathy, resilience, and the ability to work independently help professionals stand out in this field. These capabilities ensure effective debt recovery, maintain positive customer relationships, and support productivity in a remote setting.

What are popular job titles related to Work From Home Collections jobs in Chicago, IL?

For Work From Home Collections jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Work From Home Collections jobs in Chicago, IL look for?

The top searched job categories for Work From Home Collections jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Work From Home Collections jobs?

Cities near Chicago, IL with the most Work From Home Collections job openings:

Work From Home Collections jobs near you
Infographic showing various Work From Home Collections job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,992 per year, or $22.1 per hour.

Collections Specialist

PrincePerelson & Associates

Chicago, IL • Remote

$18 - $21/hr

Full-time

Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Collections Representative

Calling all collections representatives! If you have previous collections experience we want to talk to you! We are looking to hire people who have made a high volume of outbound calls, aren't hesitant to pick up the phone, and want to find solutions to past‐due payments. If you enjoy challenges and have previous experience with collections – apply today!

Base Pay Range

$18.00/hr – $21.00/hr

Additional Compensation

Monthly bonuses up to $600–1,000.

Locations

Positions are available for those who live in Utah, Illinois, Indiana, Missouri, Iowa, Wisconsin, or Wyoming. The role is permanently remote (WFH).

Requirements

  • 1 to 2 years of outbound collections experience within the last 3 years is required.
  • Ability to provide above and beyond service
  • Confidence in hitting metrics, KPIs and goals
  • Experience working with various computer programs

Perks

  • Permanently remote (WFH) – Must be located in Utah, Illinois, Missouri, Iowa, Wisconsin, or Wyoming
  • Monthly bonus potential $600–1,000
  • Connected teams and leadership
  • 401(k) matching plus a Roth option
  • PTO & paid holidays off

Responsibilities

  • Make outbound calls to collect overdue payments
  • Assist the customer with finding the best payment plan for them
  • Accurately record customer information into their accounts

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

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