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Work From Home Call Center Customer Service Jobs in Raleigh, NC

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsCall Center Customer Service JobsWork From Home Call Center Customer Service JobsWork From Home Call Center Customer Service Jobs in Raleigh, NC

Work From Home Call Center Customer Service information

See Raleigh, NC salary details

$10

$17

$26

How much do work from home call center customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for work from home call center customer service in Raleigh, NC is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What is a work from home call center customer service job?

Work from home call center customer service jobs involve assisting customers over the phone, via chat, or through email without having to work from a physical office. Employees in these roles handle inquiries, resolve issues, and provide information about products or services from the comfort of their homes. These jobs require strong communication skills, a reliable internet connection, and often basic computer proficiency. Many companies offer flexible schedules and provide necessary training and support remotely.

What are the key skills and qualifications needed to thrive as a work from home call center customer service representative?

To thrive as a Work From Home Call Center Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and remote collaboration tools is often required. Patience, active listening, and self-motivation are essential soft skills for effectively handling customer inquiries and working independently. These skills ensure efficient issue resolution, customer satisfaction, and productivity in a remote work environment.

How do remote call center customer service representatives stay connected with their team while working from home?

Remote call center customer service representatives typically stay connected with their team through regular virtual meetings, instant messaging platforms, and shared dashboards. Supervisors often hold daily or weekly check-ins to address questions, provide updates, and maintain team morale. Collaboration tools like Slack, Microsoft Teams, or Zoom help facilitate real-time communication, making it easy to ask for help or share feedback. This virtual structure ensures that employees feel supported and aligned with company goals, even while working independently from home.

What is the difference between Work From Home Call Center Customer Service vs Work From Home Technical Support Specialist?

AspectWork From Home Call Center Customer ServiceWork From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often required
Work EnvironmentCall center software, headset, computer at homeRemote troubleshooting tools, technical software, computer
Industry UsageCustomer service across various industriesTechnology, software, hardware support
Common Search IntentCustomer service jobs, remote call center rolesTechnical support jobs, remote IT support

While both roles involve remote work and customer interaction, Work From Home Call Center Customer Service focuses on general customer support and service inquiries, whereas Work From Home Technical Support Specialists handle technical issues and troubleshooting. The latter typically requires technical knowledge or certifications, making it more specialized.

What are popular job titles related to Work From Home Call Center Customer Service jobs in Raleigh, NC?

For Work From Home Call Center Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Call Center Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Call Center Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Call Center Customer Service jobs?

Cities near Raleigh, NC with the most Work From Home Call Center Customer Service job openings:

Work From Home Call Center Customer Service jobs near you
Infographic showing various Work From Home Call Center Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $36,500 per year, or $17.5 per hour.

Work from Home - Part Time - Insurance Agent

Green Pine Group

Cary, NC • On-site, Remote

Part-time

Re-posted 22 days ago

Job description

What We Do: In America, medical illnesses are the leading cause of foreclosures. We step in to shield families who have recently invested in homes, businesses, or credit loans from such financial threats. As licensed field underwriters, our role is pivotal. We reach out only to those who have sought our assistance, ensuring there's no cold calling involved. Our interactions are thoughtful and personalized; we connect with clients over the phone, conduct a thorough needs analysis, and then meticulously forward their coverage requests to top-tier insurance carriers.
What to Expect: Embrace the freedom to craft your own schedule, working as much or as little as you prefer. Enjoy the convenience of receiving direct deposits from insurance companies multiple times a week. And remember, this opportunity is open to everyone - don't count yourself out!
What We Are Looking For: We value individuals who believe in themselves, are receptive to coaching, and possess a fervent desire to grow. If you're someone who is ready to learn and eager to excel, we're looking for you.
Qualifications:
  • Position Type: 1099 independent contractor
  • Compensation: 100% commission-based
  • Availability: Flexible, with options for full-time or part-time engagement
  • Approach: Lead-driven, with a strict no cold calling policy
  • Support: Access to free training and coaching

Your Opportunity: This role is more than just a job; it's a chance to secure your financial future. Whether you're aiming to generate additional income, pay off debts, or establish a robust income stream within your first year, Green Pine Group of Equis Financial is your gateway to achieving your aspirations.
Dive into a career that empowers you to protect families, grow personally and professionally, and achieve financial freedom. If you're ready to take control of your future, we're ready to welcome you aboard.

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