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Work From Home Accenture Customer Service Representative Jobs

Sagility

$15/hr

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare ...

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How much do work from home accenture customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for work from home accenture customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Work From Home Accenture Customer Service Representative?

Work From Home Accenture Customer Service Representatives are professionals who handle customer inquiries, resolve issues, and provide support to clients of Accenture from a remote location, typically their own home. They communicate with customers via phone, email, or chat, ensuring a positive experience and helping to solve any problems related to products or services. These representatives are trained in customer service protocols and use specialized software to manage customer accounts and track interactions. Working from home offers flexibility while still maintaining the high standards of service that Accenture is known for.

What are the key skills and qualifications needed to thrive as a Work From Home Accenture Customer Service Representative?

To thrive as a Work From Home Accenture Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote collaboration tools is often required. Excellent listening skills, patience, and adaptability help you deliver empathetic and effective support in a virtual environment. These skills ensure customer satisfaction, efficient issue resolution, and seamless teamwork across remote settings.

How does a Work From Home Accenture Customer Service Representative typically collaborate with team members while working remotely?

As a Work From Home Accenture Customer Service Representative, you’ll collaborate with your team primarily through digital platforms such as instant messaging, video calls, and project management tools. Regular virtual meetings and chat channels help maintain open communication and ensure everyone stays aligned on client needs and company updates. You’ll also have access to shared resources and may participate in remote training sessions to enhance your skills. Building relationships virtually is encouraged, and teamwork is essential for resolving complex customer inquiries and sharing best practices.
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Work From Home Accenture Customer Service Representative jobs near you
Infographic showing various Work From Home Accenture Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work from Home: Customer Service Representative (Healthcare)

Sagility

Kansas City, MO • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers

Job description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Texas (CST)United States of America

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