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Wordpress Support Engineer Jobs (NOW HIRING)

Teal Media

Senior WordPress Backend Developer

Chicago, IL · On-site +1

$115K - $135K/yr

Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Lead & Support the Team * Mentor developers across the team through thoughtful feedback, pairing ...

Radish Lab

Developer Talent Pool

New York, NY · On-site +1

We are seeking an experienced WordPress developer who is comfortable leading web projects. As a ... Support teammates and collaborate with a "do what it takes" attitude * Effectively prioritize and ...

State of Montana

Web Developer/Wordpress

Helena, MT

We directly support DOJ staff involved with legal cases concerning the State and its people ... We are looking for a skilled Web Developer who has WordPress or similar framework experience. This ...

State of Montana

Web Developer/Wordpress

Helena, MT · On-site

We directly support DOJ staff involved with legal cases concerning the State and its people ... We are looking for a skilled Web Developer who has WordPress or similar framework experience. This ...

Teal Media

Senior WordPress Backend Developer

New York, NY · On-site +1

$115K - $135K/yr

Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Lead & Support the Team * Mentor developers across the team through thoughtful feedback, pairing ...

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Wordpress Support Engineer information

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How much do wordpress support engineer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for wordpress support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Wordpress Support Engineer position, and why are they important?

To thrive as a WordPress Support Engineer, you need solid knowledge of WordPress CMS, PHP, HTML, CSS, and troubleshooting website or plugin issues, usually backed by a relevant IT degree or equivalent experience. Familiarity with support ticketing systems, popular WordPress plugins, basic server management, and sometimes certifications like WP-CLI or Google Analytics are highly valuable. Excellent communication, patience, and problem-solving skills help you effectively guide users and collaborate with development teams. These competencies are crucial for quickly resolving technical issues and delivering exceptional support to WordPress users.

What is a WordPress Support Engineer job?

A WordPress Support Engineer is responsible for assisting users with technical issues related to WordPress websites, themes, plugins, and hosting environments. They troubleshoot errors, provide solutions, and offer guidance on best practices to ensure website performance and security. Additionally, they may collaborate with developers to resolve complex issues, update documentation, and improve user experience. Strong problem-solving skills, knowledge of PHP, CSS, and JavaScript, and familiarity with various hosting platforms are essential for this role.

What are typical daily responsibilities for a WordPress Support Engineer?

As a WordPress Support Engineer, your daily tasks typically include responding to customer support requests, troubleshooting website or plugin issues, performing site migrations, and providing technical advice to users and clients. You may also document solutions, test new plugins or updates before deployment, and escalate complex issues to development teams when necessary. The role often involves collaborating with other support agents, developers, and project managers to ensure timely, high-quality assistance. This fast-paced environment requires staying current on WordPress updates and best practices to deliver efficient and effective solutions.

More about Wordpress Support Engineer jobs
What are the most commonly searched types of Wordpress Support Engineer jobs? The most popular types of Wordpress Support Engineer jobs are:
What states have the most Wordpress Support Engineer jobs? States with the most job openings for Wordpress Support Engineer jobs include:
What job categories do people searching Wordpress Support Engineer jobs look for? The top searched job categories for Wordpress Support Engineer jobs are:
Wordpress Support Engineer jobs near you
Infographic showing various Wordpress Support Engineer job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Senior WordPress Backend Developer

Senior WordPress Backend Developer

Teal Media

Chicago, IL • On-site, Remote

$115K - $135K/yr

Full-time

PTO

Re-posted 26 days ago

Job description

Who We Are

Teal Media is a full-service creative and design agency with a conscience. We believe purposeful design can transform organizations, inspire action, and enable progress. Our clients and nonprofit partners are committed to creating positive social change—and we pour every ounce of our passion and skill into helping them succeed.

We offer a variety of strategic, creative, and technical services, including brand strategy, web design and development, and creative support.

We're a woman-founded and woman-led firm with a team that reflects a broad range of lived experiences, backgrounds, and perspectives. At Teal, we value our people above all else and choose to work with partners and clients who share those values.

No recruiters, please.

Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver and hands-on builder. This role is a client-facing technical lead who partners with designers, frontend developers, and strategists to architect, build, and evolve WordPress and other platforms for our clients. You bring years or decades of backend expertise, take ownership of technical decisions, and enjoy translating complex client needs into reliable, scalable solutions. You're confident when leading technical work, adaptable as projects evolve, and motivated by supporting mission-driven organizations.

What success looks like in this role
  • You translate ambiguous client needs into clear, actionable technical approaches.
  • You've worked at an agency or have other experience juggling multiple competing priorities.
  • You build trust with clients through clarity, responsiveness, and sound judgment.
  • You balance ideal technical solutions with real-world constraints (budget, timeline, team capacity).
  • You take ownership of outcomes, not just assigned tasks.
What You'll DoBuild & Deliver
  • Lead the architecture and development of custom web projects, primarily using open-source tools, with a strong focus on WordPress backend development (themes, plugins, and systems integrations).
  • Act as the lead developer on both new builds and ongoing support work, owning technical decisions and translating complex client needs into thoughtful, scalable solutions.
  • Take pride in building long-term, maintainable solutions.
  • Identify risks early and propose alternative approaches when needed.
Collaborate with Purpose
  • Act as a technical lead in client conversations, clearly explaining complex concepts in accessible terms.
  • Present tradeoffs and recommendations with confidence, helping clients make informed decisions.
  • Navigate ambiguity and challenging situations with professionalism and sound judgment.
Lead & Support the Team
  • Mentor developers across the team through thoughtful feedback, pairing, and code reviews.
  • Participate in hiring and evaluation of technical talent as needed.
  • Model strong communication, collaboration, and accountability within project teams.
Qualifications:
  • 10+ years of experience building with WordPress and other PHP tools, including deep expertise in custom themes, plugins, and WordPress architecture
  • Strong proficiency in PHP and modern backend development practices, including AI-based workflows.
  • Experience working in an agency or consulting environment, balancing multiple projects and priorities.
Location

Ideal Location: Remote (US)

Salary

The salary range for this role is $115,000 - $135,000, commensurate with experience and location.

At Teal, we use transparent salary bands to promote equity and clarity across our team. Final offers are based on a candidate's skills, experience, and demonstrated expertise within the scope of this role.

In addition, Teal offers a comprehensive benefits package, generous PTO, and a flexible, people-first workplace that supports balance and professional growth.

Application Instructions

Important: This position requires deep experience with WordPress backend development. In your cover letter, please describe your experience architecting and developing custom WordPress solutions, including themes, plugins, integrations, and content/editorial workflows. We'd also love to hear about a project you're especially proud of, your specific contributions to it, and how you approached key technical or client challenges along the way.

No recruiters, please.

Equal Opportunity Statement

If your experience doesn't exactly match the qualifications listed, but you believe you'd thrive in this role, we'd love to hear from you. Please apply and tell us why you're the right person for the job.

We strongly encourage individuals from historically marginalized communities to apply—including Black and Indigenous people, people of color, immigrants, women, LGBTQIA+ individuals, people with disabilities, neurodiverse individuals, and those who have been system-impacted.

Teal Media is an equal opportunity employer that values a diverse workforce and inclusive culture. We welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, and veteran status. We are not offering US visa sponsorship at this time.