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Wordpress Support Engineer Remote Jobs in North Carolina

LuckyJay Consulting

... to support our short and long-term data vision. You will lead the design of a knowledge graph to ... You will work closely with experimental scientists, device engineers, and software and operations ...

The Maven Group, LLC

BigQuery Developer

Raleigh, NC · Remote

... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...

The Maven Group, LLC

BigQuery Developer

Raleigh, NC · Remote

... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...

On Point

Support findings in occasional legal proceedings as needed, up to an included deposition and trial testimony as an expert witness QUALIFICATIONS * 5 plus years of engineering experience required

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What are the key skills and qualifications needed to thrive as a Wordpress Support Engineer (Remote), and why are they important?

To thrive as a Wordpress Support Engineer (Remote), you need strong knowledge of WordPress core, PHP, HTML/CSS, and troubleshooting skills, often backed by relevant experience or technical certifications. Familiarity with tools such as cPanel, MySQL, ticketing systems, and version control platforms like Git is typically required. Excellent communication, problem-solving abilities, and customer service orientation are key soft skills for supporting users and collaborating with remote teams. These skills ensure timely resolution of technical issues, high user satisfaction, and efficient remote workflows.

What are some common challenges faced by WordPress Support Engineers working remotely, and how can they be effectively managed?

One of the main challenges faced by remote WordPress Support Engineers is effective communication across different time zones and ensuring timely resolution of customer issues. Remote engineers often work independently, so it's important to stay organized, proactively document solutions, and manage time efficiently. Utilizing collaboration tools like Slack, project management platforms, and detailed ticketing systems can help maintain clear communication with both customers and internal teams. Regular check-ins and knowledge-sharing among team members also foster a supportive remote work environment.

What does a WordPress Support Engineer do when working remotely?

A WordPress Support Engineer working remotely is responsible for assisting users with technical issues related to WordPress websites, including troubleshooting site errors, resolving plugin or theme conflicts, and providing guidance on best practices. They often communicate with clients via email, chat, or ticketing systems, and may also perform routine maintenance tasks such as updates and backups. Remote WordPress Support Engineers need strong problem-solving skills, excellent communication abilities, and a solid understanding of WordPress core, plugins, and hosting environments.
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Test Automation Engineer (Remote Opportunity)

Test Automation Engineer (Remote Opportunity)

VetsEZ

Raleigh, NC • Remote

$44.75 - $59/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

VetsEZ is seeking a mid-level Test Automation Engineer to support a large federal healthcare technology program. This product line manages various software products, middleware platforms, system integrations, health data integrations, and Electronic Health Records (EHR) integrations. The ideal candidate will bring strong experience in test automation, API testing, and enterprise integration testing within Agile and DevSecOps environments.

The candidate must reside within the continental US.

Responsibilities:

  • Develop and maintain automated test solutions in collaboration with software developers, analysts, and functional testers.
  • Design and execute automated testing strategies across middleware, API, and data integration layers.
  • Build and maintain scalable Selenium-based automation frameworks using Java and TestNG.
  • Perform API automation testing using tools such as RestAssured, Karate, ReadyAPI, and SoapUI.
  • Execute functional, regression, integration, performance, and data validation testing activities.
  • Collaborate with QA leads, developers, and business stakeholders to troubleshoot issues and improve testing efficiency.
  • Support CI/CD pipeline automation and testing activities within Agile and DevSecOps environments.
  • Utilize tools such as JIRA, SQL, AWS services, and automation frameworks to support testing efforts.
  • Stay current on emerging technologies and testing best practices.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related technical discipline.
  • Minimum of 10 years of experience in software testing and quality assurance.
  • Strong hands-on experience with Selenium automation frameworks using Java and TestNG.
  • Recent experience writing, debugging, and maintaining Java-based automation scripts.
  • Experience with API automation testing using RestAssured, Karate, ReadyAPI, or SoapUI.
  • Experience testing middleware, REST APIs, backend services, and AWS-based applications.
  • Strong understanding of CI/CD, Agile, and DevSecOps testing practices.
  • Experience with SQL/data validation and tools such as JIRA and Section 508 testing tools.
  • Strong communication, troubleshooting, and collaboration skills.

Additional Qualifications:

  • Experience supporting the Department of Veterans Affairs (VA), healthcare systems, or EHR integrations preferred.
  • Familiarity with AWS services such as Lambda, Step Functions, CloudWatch, and related technologies is a plus.
  • Ability to obtain and maintain a government clearance.

Benefits:

  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training opportunities
  • Remote Opportunity

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME

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