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Word Agents Jobs (NOW HIRING)

Leader Communications Inc

Customer Service Agents

Raleigh, NC · On-site

$13.75 - $18.50/hr

Position Summary LCI is seeking dedicated Customer Service Agents to support a long-term contract ... Proficiency in Word, Excel, Outlook, database management. * Exceptional customer service and ...

Leader Communications

Customer Service Agents

Alexandria, VA · On-site

$16.50 - $22.25/hr

... Service Agents to support a long-term contract with the US Patent and Trademark Office (USPTO ... Proficiency in Word, Excel, Outlook, database management. * Exceptional customer service and ...

Spire Hospitality

Reservations Agents

Winter Garden, FL · On-site

$14.25 - $17.75/hr

Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel * Previous experience with hotel PMS systems a plus. Examples: Springer Miller Systems (SMS), Fetch, Reveinate.

Spire Hospitality

Reservations Agents

Winter Garden, FL · On-site

$14 - $17.75/hr

Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel * Previous experience with hotel PMS systems a plus. Examples: Springer Miller Systems (SMS), Fetch, Reveinate.

PLACE

Top Agents Wanted - Tampa Bay

Tampa, FL · On-site

$90K - $120K/yr

Summary Join a dynamic real estate team designed for driven, licensed agents who are passionate ... They form the word GROWTH. Growth is vital in our industry; if you're not growing you are falling ...

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Word Agents information

See salary details

$28.5K

$85.8K

$149.5K

How much do word agents jobs pay per year?

As of Aug 7, 2026, the average yearly pay for word agents in the United States is $85,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $100,000.00 per year, depending on experience, location, and employer.

How do word agents typically balance multiple client projects and maintain quality standards?

Word Agents often manage several client projects simultaneously, which requires strong organizational and time management skills. To maintain quality, they use detailed content briefs, clear communication with clients, and internal review processes before delivering work. Collaboration with project managers and editors is common, ensuring that deadlines are met and client guidelines are strictly followed. This structured workflow helps maintain consistency and high standards across all assignments.

What is the difference between Word Agents vs Content Writers?

AspectWord AgentsContent Writers
CredentialsTypically no formal credentials required, but strong language skills preferredOften hold degrees in English, Journalism, or related fields
Work EnvironmentFreelance or remote, project-basedFreelance, remote, or in-house roles
Industry UsageUsed across digital marketing, SEO, and content creationCommon in marketing agencies, media, and corporate content teams
Search & Comparison IntentOften compared for writing quality, speed, and reliabilityCompared for expertise, specialization, and portfolio

Word Agents and Content Writers both create written content, but Word Agents often focus on quick, SEO-optimized content for digital marketing, while Content Writers may produce a broader range of materials, including articles, blogs, and technical writing. The choice depends on your project needs and desired expertise.

What skills and qualifications are needed to thrive as a content writer at a company like Word Agents?

To excel as a Content Writer at Word Agents, you need strong writing, research, and editing skills, typically supported by a degree in English, journalism, or a related field. Familiarity with content management systems (such as WordPress), SEO tools (like Ahrefs or SEMrush), and style guides is often required. Attention to detail, time management, and adaptability help writers deliver high-quality content that matches client needs and deadlines. These skills ensure the consistent production of engaging, accurate, and optimized content that drives results for clients.

What is a word agent?

Word Agents are professional content writers or agencies specializing in creating high-quality written content for websites, blogs, and businesses. They typically focus on SEO-friendly articles, product descriptions, and other forms of online content designed to improve website visibility and engagement. Word Agents may work as freelancers or as part of a content writing company, delivering customized content to meet client needs. Their expertise helps businesses communicate effectively with their audiences and achieve better search engine rankings.
More about Word Agents jobs
What cities are hiring for Word Agents jobs? Cities with the most Word Agents job openings:
What states have the most Word Agents jobs? States with the most job openings for Word Agents jobs include:
What job categories do people searching Word Agents jobs look for? The top searched job categories for Word Agents jobs are:
Word Agents jobs near you
Infographic showing various Word Agents job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $85,793 per year, or $41.2 per hour.

Customer Service Agents

Leader Communications Inc

Raleigh, NC • On-site

$13.75 - $18.50/hr

Full-time

Re-posted 27 days ago

Job description

Position Summary

LCI is seeking dedicated Customer Service Agents to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide support for members of USPTO in carrying out the agency’s mission, including working on proprietary software and systems.

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

  • Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
  • Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution.
  • Maintain and troubleshoot business line applications which could include remote installation or redeployment of software.
  • Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc.
  • Provide technical support over the phone and/or via email.
  • Implement solutions based on client needs, such as ensuring that all hardware and software work properly is installed or deleted as needed.
  • Troubleshoot client computer equipment, ensuring it runs correctly, and recovers any lost or accidentally deleted data when/if possible.
  • Meet customer needs and ensure customer satisfaction.
  • Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation.
  • Escalate process and policy issues as needed.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
  • One (1) or more years of information technology experience.
  • Must be able to pass federal background investigation and obtain a Public Trust.

Skill & Certification Requirements

  • Technical experience with current network hardware, protocols, and standards.
  • Application support experience.
  • Knowledge of applicable data privacy practices and laws.
  • Excellent troubleshooting skills.
  • Proficiency in Word, Excel, Outlook, database management.
  • Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations.
  • Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities.
  • Experience working in a team-oriented, collaborative environment.
  • This position is considered contingent upon award.
  • LCI is an Equal Opportunity Employer/ Veterans/ Disabled

If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.