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Worcester Government Jobs (NOW HIRING)

City of Worcester

DATA ANALYST

Worcester, MA · On-site

$71K - $93K/yr

DATA ANALYST WORCESTER FIRE DEPARTMENT CITY OF WORCESTER The City of Worcester is seeking qualified ... Experience with municipal government technology systems. * Four (4) years of experience ...

City of Worcester

CHIEF ACCOUNTANT

Worcester, MA · On-site

$102K - $111K/yr

CHIEF ACCOUNTANT TREASURER & COLLECTOR OF TAXES CITY OF WORCESTER The City of Worcester is seeking ... Two (2) years of experience with Government Accounting Standards Board (GASB) basis of accounting

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Resident Services Coordinator- Bilingual Worcester

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You will be on a team of 2 Resident Services Coordinators at Plumley Village in Worcester, MA ... Its property management team has deep expertise navigating government regulations, policies, and ...

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Worcester, MA · On-site

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... academic, government and professional testing programs around the world. Pearson VUE provides a ... Worcester, MA (255 Park Ave) . Starting pay is $17.75 per hour + eligible for accrued paid sick ...

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Worcester Government information

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$62.5K

$113.6K

$149.5K

How much do worcester government jobs pay per year?

As of Aug 24, 2026, the average yearly pay for worcester government in the United States is $113,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $125,500.00 per year, depending on experience, location, and employer.

What is Worcester government?

Worcester Government refers to the local governing body responsible for managing public services, policies, and regulations within the city of Worcester, Massachusetts. It includes departments such as public safety, education, public works, and city planning, overseen by elected officials like the City Council and the City Manager. The government ensures the smooth operation of community services and works to address the needs of residents, promote economic development, and maintain infrastructure. Residents can engage with Worcester Government through public meetings, city services, and various community programs.

What are the key skills and qualifications needed to thrive in a government position in Worcester?

To thrive in a Worcester government role, you typically need a relevant educational background (such as public administration or political science), strong analytical skills, and knowledge of municipal operations. Familiarity with government software systems like Munis, as well as certifications in public management, are often beneficial. Exceptional communication, problem-solving abilities, and a commitment to public service help professionals excel in these positions. These skills and qualities are critical for effectively serving the community, ensuring regulatory compliance, and facilitating efficient local governance.

What are some common challenges faced by employees working in local government roles in Worcester, and how can they be addressed?

Employees in Worcester government roles often encounter challenges such as managing diverse community needs, adapting to changes in local policies, and working within budget constraints. Navigating bureaucracy and ensuring effective communication among various departments can also be demanding. To address these challenges, it’s important to develop strong teamwork skills, stay informed about local regulations, and actively seek feedback from colleagues and residents. Embracing continuous professional development and participating in cross-departmental projects can further help employees adapt and thrive.

What is the difference between Worcester Government vs Worcester Public Service Worker?

AspectWorcester GovernmentWorcester Public Service Worker
CredentialsVaries by department, often requires relevant certifications or degreesTypically requires a high school diploma or equivalent, some roles may need specialized training
Work EnvironmentOffice settings, public facilities, outdoor sites depending on roleFieldwork, community interaction, public service settings
Employer & IndustryCity government, public sectorCity government, public service sector
Common Search & ComparisonWorcester GovernmentWorcester Public Service Worker

Worcester Government encompasses a broad range of roles within city departments, often requiring specific certifications and involving office or outdoor work. Worcester Public Service Workers focus on direct community service, fieldwork, and public interaction, with generally less formal credential requirements. Both roles serve the public sector but differ in work environment and job functions.

More about Worcester Government jobs

What cities are hiring for Worcester Government jobs?

Cities with the most Worcester Government job openings:

What are the most commonly searched types of Worcester Government jobs?

The most popular types of Worcester Government jobs are:

What states have the most Worcester Government jobs?

States with the most job openings for Worcester Government jobs include:

What job categories do people searching Worcester Government jobs look for?

The top searched job categories for Worcester Government jobs are:

Worcester Government jobs near you
Infographic showing various Worcester Government job openings in the United States as of August 2026, with employment types broken down into 7% Locum Tenens, 72% Full Time, 7% Part Time, 7% Contract, and 7% Nights. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $113,627 per year, or $54.6 per hour.

DATA ANALYST

City of Worcester

Worcester, MA • On-site

$71K - $93K/yr

Full-time

Posted 24 days ago

City Of Worcester rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

624th of 849 rated public administrative organizations

Job description

DATA ANALYST
WORCESTER FIRE DEPARTMENT
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of Data Analyst within the Worcester Fire DepartmentUnder the direction of the Supervisor of Administration, the Data Analyst is responsible for the administration, implementation, support, and continuous improvement of department technology systems, data reporting solutions, mobile technology, and business applications. The position serves as the primary liaison between the Fire Department, the Department of Innovation & Technology (DoIT), Worcester GIS, other City departments, and third-party vendors to improve operational efficiency through technology. This position serves as the primary technology and data systems administrator for the Worcester Fire Department.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
  • Administer, configure, and support department technology systems including Records Management Systems (RMS), permitting platforms, SharePoint, reporting platforms, mobile applications, and other enterprise software.
  • Lead technology implementation projects from planning through deployment, including requirements gathering, testing, configuration, documentation, training, and ongoing support.
  • Develop and maintain department reports, dashboards, data visualizations, and statistical reports using Microsoft Excel, ArcGIS, Power BI, SQL-based data sources, and other reporting tools.
  • Collect, analyze, and submit department statistical data to local, state, and federal agencies while ensuring compliance with reporting requirements.
  • Evaluate department business processes and develop technology-based solutions to improve operational efficiency and reduce manual processes.
  • Serve as the primary technology liaison between the Fire Department, DoIT, Worcester GIS, other City departments, and third-party software vendors.
  • Provide end-user technical support for department computers, printers, mobile devices, audiovisual equipment, software applications, and related technology; coordinate complex issues with DoIT and vendors.
  • Administer department mobile technology including apparatus iPads, mobile applications, user accounts, and associated hardware.
  • Maintain department SharePoint sites, internal webpages, forms, workflows, and collaboration resources in accordance with City standards.
  • Develop technical documentation, standard operating procedures, user guides, and training materials; provide technology training to department personnel.
  • Coordinate hardware and software evaluations, purchasing recommendations, inventory management, lifecycle planning, and equipment replacement.
  • Maintain awareness of emerging technologies and recommend solutions that enhance department operations and service delivery.
  • Attend meetings with department leadership, City departments, and vendors to coordinate technology initiatives and ongoing projects.
  • Performs related duties as required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of computer information systems, enterprise software, Microsoft 365, networking fundamentals, printers, mobile devices, and related hardware.
  • Ability to administer enterprise software platforms and coordinate system implementations.
  • Knowledge of Microsoft Excel, Power BI, SharePoint, Forms, Power Automate, Adobe Acrobat, and related business applications.
  • Ability to analyze business processes and recommend technology-based improvements.
  • Ability to develop reports, dashboards, technical documentation, and user training materials.
  • Strong analytical, organizational, project management, and problem-solving skills.
  • Ability to explain technical concepts to non-technical users and establish effective working relationships with employees, City departments, vendors, and outside agencies.
  • Ability to manage multiple projects, prioritize competing deadlines, and work independently while exercising sound judgment.
  • Regular onsite attendance is required

MINIMUM REQUIREMENTS:
  • Associate's degree in computer science, information systems, information technology, data analytics, or related field AND;
  • Two (2) years of experience in technical support, systems administration, data analysis, or business systems support; OR;
    • any equivalent combination of education, training and four (4) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the position may be considered in lieu of above requirement.
  • Excellent written and verbal communication

PREFERRED QUALIFICATIONS:
  • Bachelor's degree in computer science, information systems, data analytics, or related field.
  • Experience with municipal government technology systems.
  • Four (4) years of experience implementing enterprise software platforms.
  • Two (2) years of experience with Power BI, SQL reporting, GIS applications, SharePoint, and Microsoft Power Platform.
  • Four (4) years of experience managing technology projects and coordinating third-party vendors.
  • Two (2) years of experience developing technical documentation and conducting end-user training.

HIRING SALARY RANGE: $71,296.80 to $82,316.91 annually, full-time, exempt, with an excellent benefits package
FULL SALARY RANGE: $71,296.80 to $93,378.77 annually
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, August 14, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .

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