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Wireless Retail Store Manager Jobs (NOW HIRING)

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

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Wireless Retail Store Manager information

See salary details

$20K

$55.4K

$69.5K

How much do wireless retail store manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for wireless retail store manager in the United States is $55,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a wireless retail store manager?

Wireless Retail Store Managers are responsible for overseeing the daily operations of retail stores that sell wireless devices and services, such as smartphones and data plans. Their duties include managing staff, achieving sales targets, ensuring excellent customer service, handling inventory, and implementing company policies. They also play a key role in training employees, resolving customer issues, and driving store profitability. Strong leadership, sales, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a wireless retail store manager?

To thrive as a Wireless Retail Store Manager, you need expertise in sales management, inventory control, and staff supervision, typically supported by a high school diploma or equivalent and retail experience. Familiarity with point-of-sale (POS) systems, wireless carrier platforms, and sales reporting tools is important. Exceptional customer service, leadership, and problem-solving abilities distinguish top performers in this role. These skills are essential for driving store performance, ensuring team productivity, and delivering a superior customer experience in a competitive retail environment.

What are some common challenges faced by wireless retail store managers, and how can they be addressed?

Wireless Retail Store Managers often encounter challenges such as maintaining high sales performance, managing diverse teams, and staying updated on the latest technology offerings. Balancing customer service excellence with achieving sales targets requires strong leadership and effective communication skills. To address these challenges, managers can implement regular team training, foster an open feedback culture, and utilize data-driven sales strategies to track progress and adjust tactics as needed. Building strong relationships with both staff and customers is essential for sustaining a positive store environment and achieving business goals.

What is the difference between Wireless Retail Store Manager vs Wireless Sales Associate?

AspectWireless Retail Store ManagerWireless Sales Associate
Required CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises store operations, manages staff, handles customer issuesAssists customers, promotes products, processes sales
Employer & Industry UsageRetail stores, telecom providersRetail stores, telecom providers

The Wireless Retail Store Manager oversees store operations and staff, requiring management experience, while the Wireless Sales Associate focuses on customer sales and product promotion. Both roles are common in retail telecom environments, but the manager has broader responsibilities and leadership duties.

What does a wireless retail store manager do at AT&T?

A wireless retail store manager at AT&T oversees daily store operations, manages staff, ensures excellent customer service, and meets sales targets. They also handle inventory, train employees, and maintain store standards to promote a positive shopping experience.

What cities are hiring for Wireless Retail Store Manager jobs?

Cities with the most Wireless Retail Store Manager job openings:

What states have the most Wireless Retail Store Manager jobs?

States with the most job openings for Wireless Retail Store Manager jobs include:

What are popular job titles related to Wireless Retail Store Manager jobs?

For Wireless Retail Store Manager jobs, the most frequently searched job titles are:

Infographic showing various Wireless Retail Store Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $55,407 per year, or $26.6 per hour.

Wireless Retail Store Manager

Mccomb, MS • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

Cricket Wireless Retail Store Manager

Cricket by Crown Wireless

Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly bonuses and contests.

In this role, you will earn between $17.00 and $21.00 an hour when you combine your hourly rate and commission.

Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.

Join a fast-growing team where you can build skills, have fun and grow your career.

The Role:

As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:

  • Deliver an unforgettable customer experience each day.
  • Drive your store to achieve sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:

  • Uncapped commissions and bonuses, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:

  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
  • Lead and develop: Coach and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence: Ensure 100% completion of all required Company amp; Cricket training monthly and annually.
  • Control Inventory: Manage receiving PO’s and returns. Communicates and process any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview and bring new talent onto the team.
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: Uphold store safety and asset security procedures.
  • Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Requirements: