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Wireless Operations Jobs (NOW HIRING)

Crown Wireless

Wireless Retail Store Manager

Laurel, MS · On-site

$17 - $21/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

Crown Wireless

Wireless Retail Store Manager

Clinton, MO · On-site

$21 - $25/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

Crown Wireless

Wireless Retail Store Manager

Jasper, GA · On-site

$17 - $21/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

Crown Wireless

Wireless Retail Store Manager

Natchez, MS · On-site

$17 - $21/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

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Wireless Operations information

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$53

How much do wireless operations jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for wireless operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Wireless Operations vs Wireless Network Technician?

AspectWireless OperationsWireless Network Technician
CertificationsFCC licenses, Cisco, CompTIA certificationsFCC licenses, Cisco, CompTIA certifications
Work EnvironmentOffice settings, fieldwork for installations and maintenanceFieldwork primarily, on-site troubleshooting and repairs
Employer & Industry UsageTelecom companies, service providers, network operatorsTelecom companies, network service providers, installation firms

Wireless Operations and Wireless Network Technicians share similar certifications and work environments, often collaborating within telecom and network industries. While Wireless Operations may focus more on overseeing network performance and planning, Wireless Network Technicians handle hands-on installation and troubleshooting. Both roles are essential for maintaining wireless network infrastructure, but their daily tasks and focus areas differ slightly.

What are the key skills and qualifications needed to thrive in Wireless Operations, and why are they important?

To excel in Wireless Operations, you need a solid understanding of wireless network protocols, RF engineering principles, and telecommunications infrastructure, often supported by a degree in electrical engineering or related fields. Familiarity with network management systems, spectrum analysis tools, and certifications such as CWNA or Cisco Wireless credentials is highly beneficial. Strong analytical thinking, problem-solving, and effective communication are critical soft skills for diagnosing issues and coordinating with cross-functional teams. These competencies are vital for ensuring reliable network performance, rapid issue resolution, and seamless service for users.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs due to high competition, limited work experience, and evolving skill requirements such as digital literacy. For roles in wireless operations, employers often seek technical skills, certifications, and adaptability, which can be barriers for younger applicants with less industry experience.

What is the role of wireless operator?

A wireless operator is responsible for transmitting and receiving radio communications, often in maritime, military, or aviation settings. They operate radio equipment, follow communication protocols, and ensure clear, accurate message exchange, often requiring certification and knowledge of radio technology.

What job makes $10,000 a month without a degree?

In wireless operations, roles such as senior network technician or wireless project manager can earn around $10,000 per month with extensive experience and specialized skills. These positions often require certifications, technical expertise, and on-the-job training rather than a formal degree.

What jobs pay $500,000 a year in the US?

In wireless operations, high-paying roles such as senior executive positions, including Chief Technology Officer or Vice President of Wireless, can reach or exceed $500,000 annually, especially in large corporations. These roles typically require extensive experience, advanced technical skills, leadership abilities, and often involve overseeing large teams or strategic initiatives.

What are some common challenges faced in a Wireless Operations role, and how can new team members effectively navigate them?

Wireless Operations professionals often encounter challenges such as troubleshooting complex network outages, managing large-scale deployments, and responding quickly to service disruptions. New team members can navigate these by developing strong analytical and communication skills, staying up to date with evolving wireless technologies, and proactively collaborating with engineering, support, and field teams. Being adaptable and resourceful, as well as utilizing established processes and documentation, will help new hires integrate smoothly and contribute effectively.

What are wireless operations?

Wireless operations refer to the management, maintenance, and optimization of wireless communication systems, such as cellular networks, Wi-Fi, and radio frequency (RF) technologies. Professionals in this field ensure that wireless networks run smoothly, troubleshoot technical issues, and work on deploying new infrastructure. Their responsibilities may also include monitoring network performance, ensuring security, and collaborating with engineers or vendors to implement new technologies. Wireless operations are crucial for enabling seamless connectivity in both consumer and enterprise environments.
More about Wireless Operations jobs
What are the most commonly searched types of Wireless Operations jobs? The most popular types of Wireless Operations jobs are:
What job categories do people searching Wireless Operations jobs look for? The top searched job categories for Wireless Operations jobs are:
Wireless Operations jobs near you
Infographic showing various Wireless Operations job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 14% Full Time, 73% Part Time, 9% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Wireless Retail Store Manager

Crown Wireless

Denham Springs, LA • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Cricket Wireless Retail Store Manager
Cricket by Crown Wireless
Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly bonuses and contests.
In this role, you will earn between $17.00 and $21.00 an hour when you combine your hourly rate and commission.
Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.
Join a fast-growing team where you can build skills, have fun and grow your career.
The Role:
As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:
  • Deliver an unforgettable customer experience each day.
  • Drive your store to achieve sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:
  • Uncapped commissions and bonuses, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:
  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
  • Lead and develop: Coach and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence: Ensure 100% completion of all required Company & Cricket training monthly and annually.
  • Control Inventory: Manage receiving PO's and returns. Communicates and process any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview and bring new talent onto the team.
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: Uphold store safety and asset security procedures.
  • Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Requirements:
  • Previous retail or customer service management required.
  • Proven leadership and employee development skills.
  • Attendance at off-site events during and after business hours.
  • Ability to use reliable personal transportation to make daily bank runs to submit deposits.
  • Ability to stand for extended periods and work flexible hours, weekends, and during peak retail selling periods. Work at various locations may also be required.
  • Tech-savvy and enjoy working with interactive technology devices.
  • Collaborative, energetic and driven to close sales and hit goals.
  • Independent and self-motivated team player.
  • Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
  • Must have a valid driver's license, insurance and be able to pass background.
  • Must be at least 18 years of age.
  • Must be able to pass background check.
  • Must have a fully functioning smartphone on your first day of work.

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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