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Wireless Operations Jobs (NOW HIRING)

Crown Wireless

Wireless Retail Store Manager

Jasper, GA · On-site

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Step into a high-energy career ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

Crown Wireless

Wireless Retail Store Manager

Mccomb, MS · On-site

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Step into a high-energy career ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

Crown Wireless

Wireless Retail Store Manager

Forest, MS · On-site

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Step into a high-energy career ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

Crown Wireless

Wireless Retail Store Manager

Denton, TX · On-site

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Step into a high-energy career ... Protect company assets and ensure operational compliance. * Develop your team into confident, high ...

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How much do wireless operations jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for wireless operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Wireless Operations vs Wireless Network Technician?

AspectWireless OperationsWireless Network Technician
CertificationsFCC licenses, Cisco, CompTIA certificationsFCC licenses, Cisco, CompTIA certifications
Work EnvironmentOffice settings, fieldwork for installations and maintenanceFieldwork primarily, on-site troubleshooting and repairs
Employer & Industry UsageTelecom companies, service providers, network operatorsTelecom companies, network service providers, installation firms

Wireless Operations and Wireless Network Technicians share similar certifications and work environments, often collaborating within telecom and network industries. While Wireless Operations may focus more on overseeing network performance and planning, Wireless Network Technicians handle hands-on installation and troubleshooting. Both roles are essential for maintaining wireless network infrastructure, but their daily tasks and focus areas differ slightly.

What are the key skills and qualifications needed to thrive in Wireless Operations, and why are they important?

To excel in Wireless Operations, you need a solid understanding of wireless network protocols, RF engineering principles, and telecommunications infrastructure, often supported by a degree in electrical engineering or related fields. Familiarity with network management systems, spectrum analysis tools, and certifications such as CWNA or Cisco Wireless credentials is highly beneficial. Strong analytical thinking, problem-solving, and effective communication are critical soft skills for diagnosing issues and coordinating with cross-functional teams. These competencies are vital for ensuring reliable network performance, rapid issue resolution, and seamless service for users.

What are some common challenges faced in a Wireless Operations role, and how can new team members effectively navigate them?

Wireless Operations professionals often encounter challenges such as troubleshooting complex network outages, managing large-scale deployments, and responding quickly to service disruptions. New team members can navigate these by developing strong analytical and communication skills, staying up to date with evolving wireless technologies, and proactively collaborating with engineering, support, and field teams. Being adaptable and resourceful, as well as utilizing established processes and documentation, will help new hires integrate smoothly and contribute effectively.

What are wireless operations?

Wireless operations refer to the management, maintenance, and optimization of wireless communication systems, such as cellular networks, Wi-Fi, and radio frequency (RF) technologies. Professionals in this field ensure that wireless networks run smoothly, troubleshoot technical issues, and work on deploying new infrastructure. Their responsibilities may also include monitoring network performance, ensuring security, and collaborating with engineers or vendors to implement new technologies. Wireless operations are crucial for enabling seamless connectivity in both consumer and enterprise environments.
More about Wireless Operations jobs
What are the most commonly searched types of Wireless Operations jobs? The most popular types of Wireless Operations jobs are:
What job categories do people searching Wireless Operations jobs look for? The top searched job categories for Wireless Operations jobs are:
Wireless Operations jobs near you
Infographic showing various Wireless Operations job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 14% Full Time, 83% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Wireless Retail Store Manager

Crown Wireless

Natchez, MS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Cricket Wireless Retail Store Manager
Cricket by Crown Wireless
Step into a high-energy career where you lead from the front, grow fast, and have fun doing it! Crown Wireless, a leading authorized retailer of Cricket Wireless, is currently looking for an immediate opportunity as a Cricket Wireless Retail Store / Sales Manager. We are looking for experienced sales managers who can lead, inspire, and motivate a sales team to greatness!
The Company:
Crown Wireless, one of the largest authorized retailers of Cricket Wireless, with more than 220 locations coast-to-coast, is growing and looking for dynamic Retail Store Managers who can build, inspire, and elevate top-performing sales teams. If you love sales, excel at coaching others, and are looking for an opportunity to gain experience, this is the position for you.
The Role:
As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:
  • Deliver an unforgettable customer experience each day.
  • Drive your store to crush sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:
  • Competitive base pay with performance-driven bonuses on store metrics.
  • Comprehensive wellness packages include medical, dental, and vision coverage.
  • 401K savings option.
  • Personal Time Off as acquired.
  • Fun, branded Cricket Wireless swag!

Responsibilities:
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Hit the numbers: Exceed sales goals, including gross/net sales, accessories, rate plans, add-ons, retention, and auto bill pay goals.
  • Run a tight ship: Own opening/closing, cash handling, daily operations, and store standards.
  • Lead and develop: Schedule, coach, and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence - ensure 100% completion of all required Company & Cricket training monthly and annually.
  • Control Inventory: Manage ordering, receiving, discrepancies, and complete daily, weekly, and month-end counts as needed. Communicates and processes any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview, and bring new talent onto the team. Ensure onboarding is smooth and
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: uphold store safety and asset security procedures.
  • Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Requirements:
  • Previous retail or customer service management required.
  • Proven leadership and employee development skills.
  • Attendance at off-site events during and after business hours.
  • Ability to use reliable personal transportation to make daily bank runs to submit deposits.
  • Ability to stand for extended periods and work flexible hours, weekends, and during peak retail selling periods. Work at various locations may also be required.
  • Tech-savvy and enjoy working with interactive technology devices.
  • Bilingual: Spanish-speaking is a big plus!
  • Collaborative, energetic, and driven to close sales and hit goals.
  • Independent and self-motivated team player.
  • Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
  • Must have a valid driver's license, insurance, and be able to pass a background.
  • Must have a fully functioning smartphone on your first day of work.

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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