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Wire Operations Specialist Jobs (NOW HIRING)

Bank OZK

Call Center Specialist-Wire Operations

Little Rock, AR · On-site

$13.25 - $16.75/hr

Coordinate with the Wire Department to ensure wire processing authorizations are updated accurately and timely, and resolve issues related to operational delays. * Competently manage high volumes of ...

Bank OZK

Call Center Specialist-Wire Operations

Little Rock, AR · On-site

$13.25 - $16.75/hr

Coordinate with the Wire Department to ensure wire processing authorizations are updated accurately and timely, and resolve issues related to operational delays. * Competently manage high volumes of ...

Marquee

Central Operations Specialist

Cerritos, CA · On-site

$24 - $28/hr

Central Operations Specialist (Contract Leave of Absence Coverage - 3 Months) Location: Santa ... This is an excellent opportunity for banking professionals with wire processing experience who ...

Marquee

Central Operations Specialist

Rancho Mirage, CA · On-site

$24 - $28/hr

Central Operations Specialist (Contract Leave of Absence Coverage - 3 Months) Location: Santa ... This is an excellent opportunity for banking professionals with wire processing experience who ...

Marquee

Central Operations Specialist

Valencia, CA · On-site

$24 - $28/hr

Central Operations Specialist (Contract Leave of Absence Coverage - 3 Months) Location: Santa ... This is an excellent opportunity for banking professionals with wire processing experience who ...

BancForce

Wire Specialist, banking

Los Angeles, CA · On-site

$22/hr

Experience with wire processing, payments operations, or other high-volume banking transactions is ... Currently, we have a WIRE SPECIALIST opportunity with a Bank, downtown Los Angeles, with a strong ...

Blue Sky Bank

Deposit Operations Specialist

Tulsa, OK · On-site

As a Deposit Operations Specialist , you will perform a wide variety of operational and regulatory ... Verify all wire transfers comply with Bank policies, procedures, and regulatory requirements

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Wire Operations Specialist information

See salary details

$30.5K

$68.4K

$111K

How much do wire operations specialist jobs pay per year?

As of Aug 21, 2026, the average yearly pay for wire operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a wire operations specialist?

Wire Operations Specialists are financial professionals responsible for processing, monitoring, and managing electronic wire transfers within banks or financial institutions. They ensure that all outgoing and incoming wire transactions comply with regulatory requirements and internal policies. Their duties include verifying transaction details, detecting potential fraud, and providing support to customers or internal teams regarding wire transfer issues. This role requires strong attention to detail, knowledge of banking regulations, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a wire operations specialist, and why are they important?

To thrive as a Wire Operations Specialist, you need a solid understanding of banking procedures, payment processing, and compliance regulations, typically backed by experience in finance or banking. Familiarity with wire transfer platforms (like SWIFT or Fedwire), anti-money laundering (AML) systems, and related certifications such as the Accredited ACH Professional (AAP) is often required. Attention to detail, strong analytical skills, and effective communication are standout soft skills for this position. These competencies are crucial to ensure secure, accurate, and compliant wire transactions in a fast-paced financial environment.

What are some common challenges faced by wire operations specialists and how can they be overcome?

Wire Operations Specialists often encounter challenges such as managing high volumes of wire transfer requests while ensuring accuracy and compliance with regulatory requirements. Attention to detail is crucial to prevent errors that could lead to financial losses or regulatory issues. Staying updated on anti-money laundering (AML) and fraud prevention protocols is essential, as is effective communication with internal teams and clients to resolve discrepancies quickly. Leveraging robust workflow systems and maintaining strong organizational skills can help specialists manage these challenges efficiently.

What is the difference between Wire Operations Specialist vs Cable Technician?

AspectWire Operations SpecialistCable Technician
CertificationsTypically requires electrical or telecommunications certificationsOften requires cable installation and safety certifications
Work EnvironmentIndoor and outdoor telecom or utility facilitiesResidential and commercial cable installation sites
Employer & IndustryTelecom companies, utility providersCable service providers, satellite companies
Job FocusManaging wire and cable operations, ensuring proper installationInstalling, repairing, and maintaining cable services

While both roles involve working with cables, the Wire Operations Specialist focuses on managing wire systems and ensuring proper installation within telecom or utility environments. In contrast, the Cable Technician primarily handles on-site installation and repair of cable services for customers.

More about Wire Operations Specialist jobs

What cities are hiring for Wire Operations Specialist jobs?

Cities with the most Wire Operations Specialist job openings:

What states have the most Wire Operations Specialist jobs?

States with the most job openings for Wire Operations Specialist jobs include:

What job categories do people searching Wire Operations Specialist jobs look for?

The top searched job categories for Wire Operations Specialist jobs are:

Wire Operations Specialist jobs near you
Infographic showing various Wire Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Call Center Specialist-Wire Operations

Bank OZK

Little Rock, AR • On-site

$13.25 - $16.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Bank OZK rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

50th of 171 rated banks

Job description

Why Bank OZK
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.
Job Purpose & Scope
Responsible for accurately and securely processing outgoing wire transfers and providing high-quality customer support on behalf of the Bank. This position ensures compliance with regulatory requirements, internal procedures, and security standards while assisting clients and banking center staff with wire-related inquiries, exception resolution, and payment processing needs.
Essential Job Functions
  1. Work directly with clients to complete authentication procedures and gather all required information for outgoing domestic and international wire transfers, including U.S. dollar and foreign currency transactions.
  2. Process and verify entries from client accounts to ensure proper allocation within correspondent banking relationships, collaborating with clients and banking center staff to resolve exception items and provide payment assistance.
  3. Accept and process wire instructions from business and consumer clients while performing all required security procedures and adhering to customer identification, wire transfer, and International Consumer Remittance disclosure requirements.
  4. Coordinate with the Wire Department to ensure wire processing authorizations are updated accurately and timely, and resolve issues related to operational delays.
  5. Competently manage high volumes of inbound and outbound calls, route calls appropriately, and follow established communication scripts for designated topics.
  6. Identify customer needs, research issues, resolve problems within assigned authority and Bank policy, provide solutions or alternatives, and escalate priority matters as necessary.
  7. Maintain daily logs of wire activity, send required notifications, and conduct follow-up with customers on unresolved issues.
  8. Adhere to all Bank policies, procedures, and guidelines; participate in ongoing training to remain current on system, process, and regulatory changes.
  9. Meet individual and team key performance indicators (KPIs) as established by departmental leadership.

Knowledge, Skills & Abilities
  1. Knowledge of domestic and international wire transfer operations, including authentication procedures, regulatory requirements, and payment processing standards.
  2. Strong customer service and communication skills, with the ability to manage high call volumes and interact professionally with clients and internal staff.
  3. Analytical and problem-solving ability, including researching issues, resolving expectations, and exercising sound judgment within established authority.
  4. High attention to detail and accuracy, with the ability to maintain logs, documentation, and transaction records in a fast-paced environment.
  5. Ability to adhere to policies, procedures, and security protocols, including confidentiality, fraud prevention practices, and compliance requirements.

Basic Qualifications
  1. High school diploma or equivalent, required.
  2. Minimum of one (1) year of work experience in wire operations, required.
  3. Minimum of one (1) year of work experience identifying and mitigating fraud risk in financial transactions, required.
  4. Experience using banking systems, payment platforms, or similar financial software, preferred.

Job Expectations
Operate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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EEO Statement
Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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