As part of the engineering IT support team, the Windchill/PTC IT Support Specialist will provide dedicated technical support for Windchill PLM and other PTC products across the organization. Role ...
As part of the engineering IT support team, the Windchill/PTC IT Support Specialist will provide dedicated technical support for Windchill PLM and other PTC products across the organization. Role ...
Windchill Infrastructure & System Administrator
$120K - $150K/yr
For nearly 30 years we have supported military and civilian agencies across the Department of ... The Windchill Infrastructure & System Administrator is the backbone of our Windchill PLM group.
Windchill Infrastructure & System Administrator
$120K - $150K/yr
For nearly 30 years we have supported military and civilian agencies across the Department of ... The Windchill Infrastructure & System Administrator is the backbone of our Windchill PLM group.
Windchill PLM
West Chester, PA · On-site
At least 10 years of Windchill PLM domain experience At least 5 years of experience delivering ... Supporting documentation such as process flows, mockups, and system-specific functional design ...
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Windchill PLM
West Chester, PA · On-site
At least 10 years of Windchill PLM domain experience At least 5 years of experience delivering ... Supporting documentation such as process flows, mockups, and system-specific functional design ...
PTC Windchill Architect
Greenville, WI · On-site
... supporting enterprise Product Lifecycle Management (PLM) solutions in a discrete manufacturing ... on PTC Windchill (e.g., PDMLink, ProjectLink, MPMLink, or equivalent modules). • Deep ...
PTC Windchill Architect
Greenville, WI · On-site
... supporting enterprise Product Lifecycle Management (PLM) solutions in a discrete manufacturing ... on PTC Windchill (e.g., PDMLink, ProjectLink, MPMLink, or equivalent modules). • Deep ...
Windchill Application Developer (SIE)
$120K - $150K/yr
For nearly 30 years we have supported military and civilian agencies across the Department of ... The Windchill Application Developer is responsible for developing, implementing, testing, and ...
Windchill Application Developer (SIE)
$120K - $150K/yr
For nearly 30 years we have supported military and civilian agencies across the Department of ... The Windchill Application Developer is responsible for developing, implementing, testing, and ...
Windchill Data Migration Developer
$124K - $140K/yr
For nearly 30 years we have supported military and civilian agencies across the Department of ... The Windchill Data Migration Developer is responsible for developing, implementing, testing, and ...
Windchill Data Migration Developer
$124K - $140K/yr
For nearly 30 years we have supported military and civilian agencies across the Department of ... The Windchill Data Migration Developer is responsible for developing, implementing, testing, and ...
Sr. Specialist, Application Developer
$82K - $112K/yr
Oracle Agile PLM and PTC Windchill support and maintenance tasks. * Analyzing logs, system performance metrics, and Stack Trace Information * Documentation and Communication: * Document system ...
Sr. Specialist, Application Developer
$82K - $112K/yr
Oracle Agile PLM and PTC Windchill support and maintenance tasks. * Analyzing logs, system performance metrics, and Stack Trace Information * Documentation and Communication: * Document system ...
Define roles, ACLs, contexts, and policies that support data governance and compliance. CAD Integrations & Engineering Collaboration * Shape functional design for CAD integrations with Windchill+
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Define roles, ACLs, contexts, and policies that support data governance and compliance. CAD Integrations & Engineering Collaboration * Shape functional design for CAD integrations with Windchill+
Windchill Solution Architect
Chicago, IL · On-site
$65 - $85.50/hr
Lead the design, implementation, testing, and support of PTC Windchill solutions to meet client needs. * Guide and mentor development teams to achieve both functional and technical excellence.
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Windchill Solution Architect
Chicago, IL · On-site
$65 - $85.50/hr
Lead the design, implementation, testing, and support of PTC Windchill solutions to meet client needs. * Guide and mentor development teams to achieve both functional and technical excellence.
Supports the operations of the engagement team and management while performing as an integrated ... Windchill systems administration and system change control procedures. * Windchill PLM ...
Supports the operations of the engagement team and management while performing as an integrated ... Windchill systems administration and system change control procedures. * Windchill PLM ...
Senior Windchill Integration Engineer
$106K - $143K/yr
ChapsVision's mission is to support both public and private organizations in their journey to ... About the Role We're looking for a Senior Windchill Integration Engineer to help shape the future ...
Senior Windchill Integration Engineer
$106K - $143K/yr
ChapsVision's mission is to support both public and private organizations in their journey to ... About the Role We're looking for a Senior Windchill Integration Engineer to help shape the future ...
Windchill PLM Scrum Master
$52.75 - $70.25/hr
... Support configuration, validation, and testing of Windchill features and enhancements. • Work closely with engineering stakeholders to ensure PLM solutions align with business processes and ...
Windchill PLM Scrum Master
$52.75 - $70.25/hr
... Support configuration, validation, and testing of Windchill features and enhancements. • Work closely with engineering stakeholders to ensure PLM solutions align with business processes and ...
Windchill Data Migration Architect
Raritan, NJ · On-site
$65.25 - $84/hr
Role - Windchill Data Migration Architect Location - Raritan, NJ (Onsite) Exp need - 10+ years 1. ... We promote and support a diverse workforce across all levels in the company.
Windchill Data Migration Architect
Raritan, NJ · On-site
$65.25 - $84/hr
Role - Windchill Data Migration Architect Location - Raritan, NJ (Onsite) Exp need - 10+ years 1. ... We promote and support a diverse workforce across all levels in the company.
Windchill Infrastructure & System Administrator (SIE)
$120K - $150K/yr
For nearly 30 years we have supported military and civilian agencies across the Department of ... The Windchill Infrastructure & System Administrator is the backbone of our Windchill PLM group.
Windchill Infrastructure & System Administrator (SIE)
$120K - $150K/yr
For nearly 30 years we have supported military and civilian agencies across the Department of ... The Windchill Infrastructure & System Administrator is the backbone of our Windchill PLM group.
Product Analyst - Windchill Technical Location: West Chester, PA Remote also fine, but candidate ... Supporting documentation such as process flows, mockups, and system-specific functional design ...
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Product Analyst - Windchill Technical Location: West Chester, PA Remote also fine, but candidate ... Supporting documentation such as process flows, mockups, and system-specific functional design ...
Windchill Java Customization Engineer
$53 - $72.75/hr
Windchill Java Customization Engineer Job Title: Windchill Java Customization Engineer Location ... We will support H1B transfers for qualified candidates. For every role, a technical coding ...
Windchill Java Customization Engineer
$53 - $72.75/hr
Windchill Java Customization Engineer Job Title: Windchill Java Customization Engineer Location ... We will support H1B transfers for qualified candidates. For every role, a technical coding ...
Windchill Senior Developer
Spring, TX · On-site
$64K - $120K/yr
Must Have Technical/Functional Skills: • Experience with PLM Implementation, Upgrade and Support with a minimum of 5-7 years in Windchill PDMLink. ProjectLink • 2-3 End to End Implementations ...
Windchill Senior Developer
Spring, TX · On-site
$64K - $120K/yr
Must Have Technical/Functional Skills: • Experience with PLM Implementation, Upgrade and Support with a minimum of 5-7 years in Windchill PDMLink. ProjectLink • 2-3 End to End Implementations ...
Windchill Java Customization Engineer
$53 - $72.75/hr
Windchill Java Customization Engineer Job Title: Windchill Java Customization Engineer Location ... We will support H1B transfers for qualified candidates. For every role, a technical coding ...
Windchill Java Customization Engineer
$53 - $72.75/hr
Windchill Java Customization Engineer Job Title: Windchill Java Customization Engineer Location ... We will support H1B transfers for qualified candidates. For every role, a technical coding ...
Windchill Java Customization Engineer
East Brunswick, NJ · On-site
$100K - $150K/yr
Windchill Java Customization Engineer Job Title: Windchill Java Customization Engineer Location ... We will support H1B transfers for qualified candidates. For every role, a technical coding ...
Windchill Java Customization Engineer
East Brunswick, NJ · On-site
$100K - $150K/yr
Windchill Java Customization Engineer Job Title: Windchill Java Customization Engineer Location ... We will support H1B transfers for qualified candidates. For every role, a technical coding ...
Engineering Change Management -- Lead and support Engineering Change Requests (ECR), Engineering Change Orders (ECO), and Change Notices (CN) within Windchill. * CAD Data Management -- Oversee CAD ...
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Engineering Change Management -- Lead and support Engineering Change Requests (ECR), Engineering Change Orders (ECO), and Change Notices (CN) within Windchill. * CAD Data Management -- Oversee CAD ...
Windchill Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do windchill support jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Windchill Support position, and why are they important?
To thrive as a Windchill Support professional, you need a solid understanding of Product Lifecycle Management (PLM) concepts, experience with PTC Windchill software, and a background in IT, engineering, or computer science. Familiarity with database management, scripting languages, and Windchill certifications such as PTC Certified Professional are often highly valued. Strong problem-solving skills, effective communication, and a collaborative attitude are important soft skills in this role. These competencies are essential for resolving technical issues efficiently, ensuring smooth user experiences, and supporting cross-functional engineering and product teams.
What are some typical challenges faced by Windchill Support professionals and how are they addressed?
Windchill Support professionals commonly encounter challenges related to system integration issues, user permission management, and data migration complexities. Addressing these challenges usually requires thorough root-cause analysis, close collaboration with engineering and IT teams, and staying current with system updates and best practices. Most organizations provide ongoing training and maintain knowledge bases to help support staff quickly resolve recurring issues, while fostering a supportive team environment. By working proactively and leveraging available resources, Windchill Support professionals ensure minimal system downtime and high user satisfaction.
What is a Windchill Support job?
A Windchill Support job involves providing technical assistance, troubleshooting, and maintenance for PTC Windchill, a product lifecycle management (PLM) software. Responsibilities include resolving user issues, managing system configurations, and ensuring smooth operation of Windchill environments. Support specialists may also assist with upgrades, integrations, and performance optimizations. Strong problem-solving skills and knowledge of PLM processes are essential for this role.

Full-time
Posted 17 days ago
Kratos Defense & Security Solutions rating
7.4
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Recognized as thought leaders in our industry, Kratos is motivated by creating and delivering innovative solutions to our nation and global customers. As part of the engineering IT support team, the Windchill/PTC IT Support Specialist will provide dedicated technical support for Windchill PLM and other PTC products across the organization.
Role Responsibilities:
- Provides tier 2/3 technical support for Windchill PLM, Creo, and other PTC applications
- Administers, maintains, and troubleshoots Windchill servers and infrastructure
- Manages user accounts, permissions, roles, and access controls within Windchill
- Configures and customizes Windchill workflows, lifecycles, and business rules
- Assists with Windchill upgrades, patches, and system enhancements
- Develops and maintains integration between Windchill and other enterprise systems (ERP, CAD, etc.)
- Creates and maintains documentation for system configurations, procedures, and user guides
- Trains end-users on Windchill functionality and best practices
- Monitors system performance and implements optimization strategies
- Collaborates with engineering teams to understand requirements and implement solutions
- Manages data migration, import/export activities, and bulk operations
- Provides backup and disaster recovery support for Windchill environments
Experience and Skills
REQUIRED EXPERIENCE:
- Associate's or Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field
- Minimum of 2 years of hands-on experience with PTC Windchill administration and support
- Strong understanding of PLM concepts, product data management, and engineering change processes
- Experience with Windchill system architecture, including application server, database, and file vaults
- Proficiency with Windchill administrative tools and utilities
- Familiarity with database systems (Oracle, SQL Server, PostgreSQL) and SQL query language
- Experience with Windows/Linux server administration
- Knowledge of CAD integration with Windchill (preferably Creo, but SolidWorks or other CAD systems beneficial)
- Ability to troubleshoot complex technical issues and provide timely resolution
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication, collaboration, and technical writing skills
- Ability to work independently and manage multiple priorities
- Customer service-oriented mindset with ability to support diverse user base
PREFERRED EXPERIENCE:
- Bachelor's degree in Engineering or Computer Science
- 3+ years of experience with Windchill administration and support
- PTC Windchill certification(s)
- Experience with Windchill customization using Java, JSP, or JavaScript
- Knowledge of Info*Engine, Windchill APIs, and webject development
- Experience with other PTC products (Creo Parametric, Creo View, ThingWorx, etc.)
- Familiarity with OOTB Windchill extensions and customization frameworks
- Experience with version control systems and software configuration management
- Knowledge of ITIL service management practices
- Understanding of network infrastructure, firewalls, and security protocols
- Experience with virtualization technologies (Nutanix, VMware, Hyper-V)
- Scripting abilities (PowerShell, Shell scripting, Python)
- Experience supporting engineering environments in aerospace, defense, or manufacturing industries
$LI-Onsite
#LI-AC1
About Kratos Defense
Sourced by ZipRecruiter
Industry
National security and international affairs
Company size
1,001 - 5,000 Employees
Headquarters location
San Diego, CA, US
Year founded
1994