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Wimax Jobs (NOW HIRING)

Customer Service Representative III

Flower Mound, TX · On-site

$14 - $19/hr

Wireless technologies e.g., WiMAX, Bluetooth, RF tags, and Wii * Routing protocols for wireless networks * Monitoring wireless networks * 1-2 years customer service or telephone experience/employment ...

... WiFi, WiMax and other protocols • Possess extensive knowledge of radio planning, optimization and technologies (2G-4G+) as well as: • Willingness to travel when needed. • Demonstrated ...

RF propagation modeling and analysis * 100MHz to 2.5 GHz - VHF, UHF, LMR, SMR, CELL, PCS, LTE, WiMAX * Bi-Directional Amplifier (BDA) installation & integration * Perform system tests using scanners ...

Experience with LTE/WiMAX/UMTS network, standards and protocols. E-UTRAN and EPC experience is desired Must: Experience with resource allocation, mobility management, QoS in Wireless network. Must ...

RF propagation modeling and analysis * 100MHz to 2.5 GHz - VHF, UHF, LMR, SMR, CELL, PCS, LTE, WiMAX * Bi-Directional Amplifier (BDA) installation & integration * Perform system tests using scanners ...

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Wimax information

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How much do wimax jobs pay per month?

As of May 31, 2026, the average monthly pay for wimax in the United States is $5,290.17, according to ZipRecruiter salary data. Most workers in this role earn between $3,000.00 and $7,500.00 per month, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a WiMAX Engineer, and why are they important?

To thrive as a WiMAX Engineer, you need a solid background in wireless communications, RF engineering, and network design, usually supported by a degree in electrical engineering or a related field. Familiarity with WiMAX standards, network planning tools, spectrum analyzers, and relevant certifications such as CWNA or vendor-specific credentials is important. Strong problem-solving abilities, teamwork, and effective communication skills help in collaborating with cross-functional teams and troubleshooting issues. These skills ensure reliable network deployment, efficient performance optimization, and successful project delivery in the fast-evolving wireless industry.

What are some common challenges faced by professionals working with WiMAX technology, and how can they be addressed?

Professionals working with WiMAX technology often encounter challenges related to network optimization, interference management, and ensuring reliable coverage, particularly in areas with dense obstacles or varied terrain. Addressing these issues typically involves careful site surveys, regular performance monitoring, and continuous tuning of equipment settings. Collaboration with network engineers, field technicians, and support teams is essential to resolve technical problems efficiently and maintain high service quality. Staying updated with the latest standards and troubleshooting practices can also help in overcoming many day-to-day operational hurdles.

What are WiMAX jobs?

WiMAX jobs refer to positions that involve working with WiMAX (Worldwide Interoperability for Microwave Access) technology, which is used for wireless broadband communications. Professionals in this field may work as network engineers, field technicians, or system integrators, focusing on the design, deployment, maintenance, and troubleshooting of WiMAX networks. These roles are essential in telecommunications companies and service providers that use WiMAX to deliver high-speed internet and data services, often in areas where traditional wired connections are not feasible.

Are there any online jobs that actually pay?

Wimax-related jobs, such as network technician or support roles, can often be performed remotely and pay regularly if they are with reputable companies. Many online jobs in tech, customer service, and digital marketing also offer legitimate payment through direct deposit or online platforms, provided the employer is verified. It is important to research the employer and ensure the job offers clear payment terms before starting.

What is the difference between Wimax vs Wi-Fi Technician?

AspectWimaxWi-Fi Technician
Required CertificationsNetworking certifications (e.g., Cisco, CompTIA)Networking certifications (e.g., Cisco, CompTIA)
Work EnvironmentOutdoor, rural, or wide-area network setupsIndoor, commercial, or residential Wi-Fi installations
Industry UsageTelecommunications, internet service providersIT, networking, and telecommunications
Job FocusDeploying and maintaining wireless broadband over large areasInstalling and troubleshooting Wi-Fi networks in buildings

Wimax and Wi-Fi Technician roles both require networking certifications and involve wireless technology. Wimax focuses on wide-area broadband deployment in outdoor environments, often for internet service providers, while Wi-Fi Technicians primarily install and troubleshoot local wireless networks indoors. Both roles are essential in the telecommunications and IT industries but differ in scope and environment.

More about Wimax jobs
Infographic showing various Wimax job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 86% Physical, and 14% Hybrid job distribution, with an average salary of $63,482 per year, or $30.5 per hour.
Customer Service Representative III

Customer Service Representative III

Genie

Flower Mound, TX • On-site

$14 - $19/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Scope/Responsibilities:
  • A strong passion for customers.
  • Excellent interpersonal and communication skills.
  • Assist our consumers by providing product programming/setup/troubleshooting assistance via telephone and/or chat support.
  • Re-route customers to other areas of support and departments based on product inquiries.
  • Educate customers on cost effective and correct use of our products.
  • Search for ways to improve customer service by asking probing questions to accurately identify what customer is trying to achieve.
  • Resolve customer concerns raised during installation, operation, maintenance, or product application/compatibility matters.
  • Provide troubleshooting of residential operators with malfunctioning electro/mechanical equipment or software applications to recommend corrective action.
  • Participate in testing with internal IT support to provide feedback on internal systems.
  • Respond to customer inquiries and/or complaints regarding the company's product or services.
  • Converts customer inquiries into Furnish and Install Sales with an emphasis on customer education regarding product features and benefits.
  • De-escalate irate customers and determine the best method(s) to resolve problems to ensure customer satisfaction.
  • Maintain an accurate record of customer and recurring technical issues to support product quality programs and product development.
  • Access and assist with continual update of internal knowledgebase.
  • Offer ideas for product improvements based on interactions and customer feedback.
  • Provide detailed explanation of company policy and procedures regarding warranty, policies, and procedures.
  • Complete, investigate and respond to customer order/billing inquiries.
  • Take, investigate, de-escalate, and solve customer complaints.
  • Understand competitor product for our Universal devices.
  • Refer customers to local dealers for extra support when needed.
  • Respond to e-mail/chat communication from leadership/customers.
  • Must be able to work independently, as well as within a team. Strong organizational and time management skills with an ability to establish priorities and proceed with objectives with little supervision.
  • Meet and support department goals and objectives.
  • Assist management as needed/other duties assigned.
  • Trained on Aladdin and Bench Sentry basics to provide customer support.
  • Provide feedback reports to leadership on other team members for coaching/refreshers.
  • Be educated on products no longer manufactured/with obsolete parts.
  • Understand motor/rail/unit details to determine replacements of such.
  • Experts on de-escalating and making decisions to assist customers sent from Level 1 and Level 2.
  • Educated on connected products Aladdin/OHD Anywhere to offer troubleshooting/programming support.
  • Educated on Bench Sentry products to offer troubleshooting/programming support.
  • Answer help desk calls from internal customers (other agents). Provide support to de-escalate and resolve customer and agent issues.
  • Complete administrative tasks such as postal, e-mail, and fax documentation sent from customers.
  • Complete Level 3 callbacks.
  • Review email - add documents of proof of purchase and customer inquiries to Oracle CX.
  • Assist with standard call queues when short on staff.
  • Assist with closing duties for management when needed.
  • Offer floor support for new hires.
  • Be trained on basic computer malfunctions to assist new hires.
Qualifications
  • Exceptional telephone communication and problem solving skills.
  • Must have working knowledge of wireless networks
  • Mobile computing
  • Location-sensing systems
  • Wireless technologies e.g., WiMAX, Bluetooth, RF tags, and Wii
  • Routing protocols for wireless networks
  • Monitoring wireless networks
  • 1-2 years customer service or telephone experience/employment in a technical call center environment
  • Must be capable of handling customer complaints in a satisfactory manner.
Education
  • Associates degree in Electronics or recognized equivalent education
Qualifications
  • Exceptional telephone communication and problem solving skills.
  • Must have working knowledge of wireless networks
  • Mobile computing
  • Location-sensing systems
  • Wireless technologies e.g., WiMAX, Bluetooth, RF tags, and Wii
  • Routing protocols for wireless networks
  • Monitoring wireless networks
  • 1-2 years customer service or telephone experience/employment in a technical call center environment
  • Must be capable of handling customer complaints in a satisfactory manner.
Education
  • Associates degree in Electronics or recognized equivalent education