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Will Call Representative Jobs in Santa Rosa, CA (NOW HIRING)

B2B Sales Executive

Novato, CA · On-site

$70K - $150K/yr

What You Will Do Prospect and develop new B2B accounts within your territory Cold call and generate ... Why Top Sales Reps Join City Wide Large deal sizes compared to many service industries Recurring ...

We call it our "Code of Culture". Our Code of Culture includes Our Mantra, Our Actions We Live By ... Represent the club in a professional manner through image, dress, communication, and immediate ...

You Will * Craft and Lead Deal Strategy: Develop sophisticated, insight-led sales narratives ... Represent Square at industry events, trade shows, and networking functions; develop lasting ...

Showing results 41-60

Will Call Representative information

See Santa Rosa, CA salary details

$11

$19

$27

How much do will call representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for will call representative in Santa Rosa, CA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

How to become a will call representative?

To become a will call representative, candidates typically need a high school diploma or equivalent and strong customer service skills. Prior experience in retail, hospitality, or sales can be beneficial, and familiarity with point-of-sale systems or inventory management may be required. Some positions may also require a valid driver's license if deliveries or pickups are involved.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.
What are popular job titles related to Will Call Representative jobs in Santa Rosa, CA? For Will Call Representative jobs in Santa Rosa, CA, the most frequently searched job titles are:
What cities near Santa Rosa, CA are hiring for Will Call Representative jobs? Cities near Santa Rosa, CA with the most Will Call Representative job openings:
Infographic showing various Will Call Representative job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,734 per year, or $19.6 per hour.

Pharmaceutical Sales Representative - Territory Manager - Oncology Specialty

Eli Lilly and Company

Napa, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Eli Lilly and Company rating

8.8

Company rating: 8.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

11th of 86 rated pharmaceutical


Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work-but it's work worth doing. If you're driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
SACRAMENTO CA ONC 173106
Company overview:
Lilly is a global health care leader that unites caring with discovery to make life better for people around the world. For more than a century, we have stayed true to a core set of values-excellence, integrity, and respect for people-that guide us in all we do. We also are committed to investing in our employees and supporting a culture of well-being -through competitive pay, comprehensive employee benefit programs, and training and development resources. #WeAreLilly
Sound interesting to you? Read on to find out more about how you can join our sales team, where you will enjoy meaningful work, build a successful career, and make important contributions to our patients' lives.
Lilly Oncology aims to create medicines that make life better for all those affected by cancer around the world. Bringing together the focus and spirit of a biotech with the scale, resources, and heritage of Lilly, our team is focused on rapidly delivering impactful new medicines for people with cancer. Our approach centers on creating oncology medicines that unequivocally show early signs of clinical activity and will matter to patients.
Together we embrace the challenge to redefine what's possible.
Oncology Sales Representatives will be responsible for dissemination of clinical information about Lilly Oncology's products and services for patients with cancer to healthcare professionals including medical oncologists, oncology nurses, office managers, reimbursement manager, and pharmacists. The selling approach requires strong scientific knowledge and account-based selling skills.
BUSINESS OWNERSHIP
Territory Management
  • Develops a strong understanding of territory and reimbursement landscape and utilizes appropriate business insights tools to analyze and adapt to business needs.

Account Management
  • Systematically navigates the ever-changing healthcare environment to understand accounts and impact key stakeholders to become a trusted partner.

SELLING SKILLS / CUSTOMER EXPERIENCE
Dialogue Agility
  • Actively listens and adapts to verbal and non-verbal customer prompts throughout the call.

Medical Integrity
  • Demonstrates high learning agility to understand clinical information / disease state, our product portfolio, and the therapeutic marketplace.

  • Uses this information to engage with every member of an office / account.

Selling Skills
  • Promotes the entire product portfolio by planning for and engaging in a patient centered dialogue with customers.

  • Utilizes our selling model prior to and during conversations with customers to help them identify appropriate patients.

EXECUTION / RESULTS
Sales Activity
  • Utilizes all business analytic resources available to meet the needs of customers and achieve sales goals while acting in a consistent manner with all internal policies and procedures and PhRMA code.

Partner Collaboration
  • Collaborate effectively with others, both field-facing and internal peers to create a coordinated and positive customer experience.

BASIC QUALIFICATIONS:
  • Bachelor's degree.

  • Professional certification or license required to perform this position if required by a specific state.

  • Valid US driver's license and acceptable driving record is required.

  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional skills/preferences:
  • Three or more years of sales experience (pharmaceutical or non-pharmaceutical) after completion of an undergraduate college degree.

  • Other work experience following the completion of undergraduate degree, or a graduate degree (e.g., Masters, MBA, PharmD).

  • Demonstrated business ownership skills, selling/customer experience skills, and execution/results.

  • Account-based selling experience. Ability to identify and engage staff members in accounts.

  • Strong background in navigating within complex integrated health systems.

  • Extensive experience or thorough understanding of specialty pharmacy distribution model.

  • Selling injectable/infusion molecules in a complex reimbursement environment.

  • History of working with multiple cross functional partners.

  • Strong Learning agility, self-motivated, team focused, emotionally intelligent and influential.

  • Must live within 30 miles of the territory boundary

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women's Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$102,000 - $204,600
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly

What Eli Lilly and Company employees say

Pay

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Workplace

Get the full story on Breakroom


Eli Lilly logo

About Eli Lilly

Sourced by ZipRecruiter

Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

1876