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Will Call Representative Jobs in Santa Rosa, CA (NOW HIRING)

Client Services Rep (B2B)

Petaluma, CA · On-site

$18.50 - $25/hr

The ideal candidate will have strong knowledge of our AVRS system troubleshooting (performance ... Prefer telephone tech support experience Call Center experience highly preferred. Strong ...

Client Services Rep (B2B)

Petaluma, CA · On-site

$18.50 - $25/hr

The ideal candidate will have strong knowledge of our AVRS system troubleshooting (performance ... Qualifications Qualifications: • Prefer telephone tech support experience • Call Center ...

You will also be in California's famous wine country, with easy access to San Francisco and the ... Your specialty-specific CompHealth rep places your best interests at the heart of everything they ...

Showing results 21-40

Will Call Representative information

See Santa Rosa, CA salary details

$11

$19

$27

How much do will call representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for will call representative in Santa Rosa, CA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

How to become a will call representative?

To become a will call representative, candidates typically need a high school diploma or equivalent and strong customer service skills. Prior experience in retail, hospitality, or sales can be beneficial, and familiarity with point-of-sale systems or inventory management may be required. Some positions may also require a valid driver's license if deliveries or pickups are involved.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.
What are popular job titles related to Will Call Representative jobs in Santa Rosa, CA? For Will Call Representative jobs in Santa Rosa, CA, the most frequently searched job titles are:
What cities near Santa Rosa, CA are hiring for Will Call Representative jobs? Cities near Santa Rosa, CA with the most Will Call Representative job openings:
Infographic showing various Will Call Representative job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,734 per year, or $19.6 per hour.

Foodservice Design Sales Representative - Contract Division

Castino Restaurant Equipment & Supply

Rohnert Park, CA • On-site

Full-time

Medical, Dental, Vision

Re-posted 8 days ago

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Job description

POSITION SUMMARY:

The Contract Design Sales Representative will be managing food service-related projects from initial inception to final design through turnover to the end user including managing the workflow and respective resources to support projects. The position has the breadth and depth of understanding of the Contract foodservice channels and can facilitate communication between client and team members. Works effectively with general contractors, engineers, project coordinators, executive management, and support departments. The position Serves as a key link with the clients and is responsible for the creation, management and oversight of deliverables including design, quoting, credit, purchasing, execution and post project closeout duties and responsibilities.

Consultative sales techniques, developing long-term effective relationships with customers, following through with commitments and effective communication are all core competencies. Contract Design Sales Representatives acquire and retain business partners by developing strong customer relationships, maintaining an active call back list, and creating and following up on referrals from their existing customer base.

QUALIFICATIONS & EXPERIENCE:

· 6+ years of experience sales experience in the construction industry or equivalent

· History of successful managing of teams to achieve strategic goals

· Recent, successful leadership experience and sales growth within the company or in a similar role

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

· Manage the sales lifecycle including generating leads, writing proposals & creating presentations

· Detailed review of the Project Scope, Design, Equipment and Schedule with the GC and/or client

· Identify conflicts with the schedule and communicate these to the client and project team

· Identify potential design problems/issues and communicate them immediately with the Architect, Food Service Consultant and project team

· Clearly communicate project expectations to the client, identify critical tasks that must be completed by a certain date and/or parties that will affect ability to execute the schedule

· Routine accessibility to the project site, confirmed ‘hold to’ dimension, timely approval, and releases of submitted equipment and fabrication, edit / Approve Shop Drawings

· Ensure MEPS are consistent with the project scope, reconcile all variances, review specification sheets with all team members.

· Take detailed and accurate field dimension (when applicable) and manage equipment approvals

· Work with internal PM / PC team to manage the Installation Team & subcontracted equipment installs, and refrigeration install

· Orchestrate the delivery of all equipment, by area, to ensure a seamless and efficient install

· Hold Installers to their quoted proposals provided the scope of work has not changed and overtime is not authorized and only approved by management

COMPETENCIES:

· Effective communication skills of all types that would include ability to write reports and procedure manuals and to present to all levels of internal/external customers and to reach all in a responsive & respectful manner

· Strong organizational, prioritization and time management skills, ability to multi-task

· Proficient in Microsoft office (word, power point & excel); ability to learn company specific systems to manage business and to present information

· Ability to build and drive a high-performance culture that is customer centric and employee focused on progressive goals that can be established and measured

· Ability to work collaboratively within all levels of internal and external customers and build and maintain positive working relationships

· Be both strategic and tactical with the ability to get others on board with their ideas and plans

· Has cultivated qualities of mature leadership that speak to credibility, temperament and having a vision that inspires people

Motivated self-starter with a high level of personal integrity and business ethics who thrives in a team environment

Company Description

Since 1974 Castino's has provided solutions and service to foodservice facilities across the U.S. Using a team approach, we partner with our clients to solve your specific foodservice challenges, which helps make your facility more efficient and your business grow to its fullest potential. We are looking for a full time installer for foodservice equipment to help us fulfill our goals.