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Will Call Representative Jobs in Racine, WI (NOW HIRING)

Robert Half

Customer Service Representative

Racine, WI · On-site

$19/hr

In this role, you will serve as a key point of contact for incoming inquiries while contributing to ... Previous experience in customer service or a call center environment. * Ability to manage inbound ...

Coloplast

BtB Services Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

This person will provide excellent customer service while working closely with key stakeholders ... Customer Service Call Center: * Support Atos Medical Management by providing excellent customer ...

Rust-Oleum

Product Support Representative

Kenosha, WI · On-site

$23 - $25/hr

You will determine each customer's needs, answer their questions, share product information and ... This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to ...

Rust-Oleum

Product Support Representative

Kenosha, WI

$23 - $25/hr

You will determine each customer's needs, answer their questions, share product information and ... This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to ...

Kop-Coat, Inc.

Product Support Representative

Kenosha, WI · On-site

$23 - $25/hr

You will determine each customer's needs, answer their questions, share product information and ... This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to ...

Rust-Oleum

Product Support Representative

Kenosha, WI · On-site

$23 - $25/hr

You will determine each customer's needs, answer their questions, share product information and ... This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to ...

Amtraco

Inside Sales Representative

Franksville, WI · On-site +1

$52K - $54K/yr

Under the direction of the Commercial Manager, the Inside Sales Representative will work ... Associates degree and/or 2-5 years sales experience in a Call Center. REQUIRED SKILLS/ABILITIES

Amtraco

Inside Sales Representative

Franksville, WI · Remote

Under the direction of the Commercial Manager, the Inside Sales Representative will work ... Associates degree and/or 2-5 years sales experience in a Call Center. REQUIRED SKILLS/ABILITIES

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All JobsWill Call Representative JobsWill Call Representative Jobs in Racine, WI

Will Call Representative information

See Racine, WI salary details

$10

$16

$23

How much do will call representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for will call representative in Racine, WI is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What are popular job titles related to Will Call Representative jobs in Racine, WI?

For Will Call Representative jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Will Call Representative jobs in Racine, WI look for?

The top searched job categories for Will Call Representative jobs in Racine, WI are:

What cities near Racine, WI are hiring for Will Call Representative jobs?

Cities near Racine, WI with the most Will Call Representative job openings:

Will Call Representative jobs near you

Customer Care Associate - Call Center

Equiniti

Milwaukee, WI • On-site

$20/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Equiniti rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Management Level
I
Location: Onsite in either Milwaukee, WI or Mendota Heights, MN
Temporary Assignment: 6-9 months, Full-time hours
EQ, Next Starts Now
We are EQ, a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. Our 5,000 employees support over 20 million shareholders and 12,000 leading organizations globally. EQ's mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.
With the integration of Notified, EQ is the only global technology partner dedicated to both public relations and investor relations solutions.
Role Summary
The Customer Care Associate is a vital member of our Customer Experience team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner.
Core Duties/Responsibilities
The successful candidate will be responsible for the following:

  • Phone interactions 100% of time in role with shareowners, their representatives, and the investment community supporting activities against share positions
  • Inquires received range from simple to complex and pertain to assisting shareowners and other callers with account related service
  • Baseline knowledge of the Financial Services industry would be helpful, but not necessary
  • Responds to phone inquiries in a timely, efficient, and professional manner by providing resolution within established standards.
  • Candidates must be comfortable using technology working in multiple systems at the same time
  • Performs research during and after calls as needed to resolve problems and inquiries
  • May act as a back-up for inquiries from higher revenue and contractual clients
  • Document call notes ensuring key data is accurately captured in system
  • Representatives must maintain required performance metrics:
    • Call quality
    • Productivity
    • Adherence to schedule
    • Risk and Compliance requirements
Skills, Capabilities and Attributes
The successful candidate will demonstrate the following experience, skills and behaviors:
  • One year of high-touch call center experience
  • Must be flexible regarding both schedule and daily duties
  • Excellent communication skills and phone etiquette
  • Overtime hours may be required based on business needs with advance notice
  • Fast-paced environment requiring multi-tasking abilities and collaboration
  • A desire and capacity to learn more about the world of financial services
  • High School diploma or equivalent
Compensation
  • $20.00 hourly

Equal Opportunity Statement
We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.
Please note any offer of employment is subject to satisfactory pre-employment screening checks.

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