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Will Call Representative Jobs in Michigan (NOW HIRING)

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment ...

Veterinary United

Call Center Representative

New Baltimore, MI · On-site

$14.50 - $18.25/hr

Veterinary United Call Center Representative Are you passionate about animals and ready to start a ... The ideal candidate will assist customers by answering questions, resolving complaints, providing ...

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. The Call Center Representative is responsible for ...

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. The Call Center Representative is responsible for ...

Midwest Vision Partners

Call Center Representative

Lansing, MI · On-site

$16.25 - $20.25/hr

Call Center Representative Midwest Vision Partners is looking for a Patient Intake & Communications ... In this role, you will be responsible for the accurate, timely, and efficient scheduling and ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... As an MDS Communication Specialist you will: Receive in-depth training. Be assigned to one of four ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... As an MDS Communication Specialist you will: Receive in-depth training. Be assigned to one of four ...

Lascko Services

Call Center Representative

Muskegon, MI · On-site

$14.50 - $18/hr

The Big Task You will evaluate the customers' needs in an empathetic way and make them feel that ... You will need to learn the call script in order to sound professional and authentic when speaking ...

Graybar

Counter Sales Represenative

Lansing, MI · On-site

$18.19 - $23.92/hr

You will sell merchandise to walk-in customers as well as service will-call orders. Counter Sales Representatives at Graybar are known as being product experts, so you will also learn about the wide ...

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Showing results 21-40

All JobsWill Call Representative JobsWill Call Representative Jobs in Michigan

Will Call Representative information

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

How to become a will call representative?

To become a will call representative, candidates typically need a high school diploma or equivalent and strong customer service skills. Prior experience in retail, hospitality, or sales can be beneficial, and familiarity with point-of-sale systems or inventory management may be required. Some positions may also require a valid driver's license if deliveries or pickups are involved.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.
What are popular job titles related to Will Call Representative jobs in Michigan? For Will Call Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Will Call Representative jobs in Michigan look for? The top searched job categories for Will Call Representative jobs in Michigan are:
What cities in Michigan are hiring for Will Call Representative jobs? Cities in Michigan with the most Will Call Representative job openings:
Will Call Representative jobs near you

Call Center Representative

Hiemstra Optical

Paw Paw, MI

$14.50 - $18.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Description
As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process.  Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic.

What you will be doing
  • Schedule patient appointments and contact patients for rescheduling, missed appointments, and appointment reminders
  • Gather all pertinent demographic information with accuracy
  • Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record
  • Assure we have received referrals as necessary by doctor or insurance
  • Triage calls properly to assure location and doctor are compliant with the patients’ symptoms
  • Act as a liaison between patients, guests, back office staff and providers
  • Perform other duties as assigned

What you know
Required
  • High school diploma or equivalent
  • One (1) or more years of office experience or customer service experience
  • Excellent computer and verbal communication skills

Desired
  • Healthcare experience
  • Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills
  • Able to multi-task and meet deadlines

What you will receive
  • Competitive wages
  • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational culture