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Wic Customer Service Jobs (NOW HIRING)

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

In conjunction with the Customer Care Supervisor's, oversees 6 WIC locations and continually monitor and assess service levels including the number of walk-ins, wait times and customer feedback

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

In conjunction with the Customer Care Supervisor's, oversees 6 WIC locations and continually monitor and assess service levels including the number of walk-ins, wait times and customer feedback

Denver Health

WIC Educator

Denver, CO · On-site

$21 - $29.23/hr

We are recruiting for a mission-driven WIC Educator to join our team! We're with you for life ... High School Diploma or GED Required Work Experience : * 1-3 years customer service experience with ...

Denver Health

WIC Educator

Denver, CO · On-site

$21 - $29.23/hr

Provides customer service through clerical phone support and front desk management. Promotes and ... Assists in training new WIC staff. (15%) Education : * High School Diploma or GED Required Work ...

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Indiana Health Centers

WIC Clerk - Marion

Marion, IN · On-site

$15.15 - $16.97/hr

The WIC Clerk works with other WIC staff and WIC clients provides customer service to WIC clients, including initial screening, orientation and managing appointments. The WIC Clerk promotes ...

Emovis

WIC Doral Customer Service Representative

Doral, FL · On-site

$14.75 - $20/hr

Customer Service Experience Effective and accurate written and verbal communication skills * Effective problem-solving skills * Experience with Vector application * Ability to convey complex ...

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Wic Customer Service information

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How much do wic customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for wic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a WIC Customer Service representative?

To thrive as a WIC Customer Service Representative, you need knowledge of nutrition program guidelines, experience in customer service, and typically a high school diploma or equivalent. Familiarity with WIC management systems, scheduling software, and basic office equipment is often required. Strong interpersonal skills, patience, and cultural sensitivity help build rapport with clients from diverse backgrounds. These skills are essential to ensure eligible families receive accurate information and support, fostering positive community health outcomes.

What is the difference between Wic Customer Service vs Wic Nutritionist?

AspectWic Customer ServiceWic Nutritionist
Required CredentialsHigh school diploma or equivalent; training providedBachelor's degree in nutrition or dietetics; licensure often required
Work EnvironmentCustomer service settings, clinics, WIC officesHealthcare settings, clinics, private practices
Employer & Industry UsageWIC program, government health agenciesHealthcare providers, public health agencies
Common Search & Comparison IntentCustomer support roles in WICNutrition counseling and education in WIC

Wic Customer Service roles focus on assisting clients, managing appointments, and providing program information, often requiring minimal formal credentials. Wic Nutritionists, however, provide personalized nutrition advice, requiring specialized education and licensure. Both roles are vital within the WIC program but differ in responsibilities and qualifications.

What is a WIC Customer Service representative?

WIC Customer Service representatives are professionals who assist clients participating in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). They help eligible families understand and access their benefits, answer questions about nutrition and program requirements, and resolve issues related to appointments, benefits, or documentation. Their goal is to provide supportive, respectful service to ensure clients can make the most of the WIC program. These representatives often work in clinics, health departments, or over the phone, and play a crucial role in improving community health outcomes.

What are some common challenges WIC Customer Service representatives face when assisting program participants?

WIC Customer Service representatives often encounter challenges such as addressing language barriers, managing high call or client volumes, and explaining complex eligibility requirements to participants. Additionally, representatives need to handle sensitive situations with empathy, especially when clients are experiencing food insecurity or frustration about program limitations. Collaborating with nutritionists and local agencies is also key, as it ensures participants receive accurate information and timely support.

What states have the most Wic Customer Service jobs?

States with the most job openings for Wic Customer Service jobs include:

What job categories do people searching Wic Customer Service jobs look for?

The top searched job categories for Wic Customer Service jobs are:

Wic Customer Service jobs near you
Infographic showing various Wic Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep 1 - Norcross WIC

GNR Public Health

Lawrenceville, GA • On-site

$38K/yr

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Information Do you enjoy being the friendly face that helps people feel welcome. Are you calm under pressure, quick on your feet, and passionate about Public Health. If so, we invite you to join our team at GNR Public Health, where every interaction is an opportunity to make a difference.

We are currently hiring a WIC Customer Service Representative who will be the first point of contact for clients seeking WIC Program Services. This position plays a vital role in ensuring a smooth, professional, and welcoming experience for every WIC Client and their families. The annual salary for this position is $38,000 with access to a generous benefits package including health, vision, dental plus so much more.

This position also is a career ladder eligible position so you have the ability to earn more as you grow with us. Pay Grade: F Description of Duties Description of Duties: Greet and direct clients with a warm and helpful attitude Provide high-level customer service, answering questions both in person and over the phone Process information, update client profiles, and complete data collection and entry into Georgia Gateway & GA-WIC. Educates participants on WIC rights and responsibilities, nutrition education, and use of benefits Conducts interviews and determines if WIC applicants meet the eligibility criteria within the Georgia WIC program.

Assist with the preparation of reports and administrative documents Help maintain a clean, organized, and supportive clinic environment Thrive in a fast-paced, team-focused setting Qualifications Minimum: High school diploma or GED AND one (1) year of experience communicating information in a customer service setting Preferred: Experience working in the WIC program. Previous experience working with SNAP, Medicaid, or other public assistance programs. 3 or more years working in an administrative role with scheduling, clerical work, and data entry.

3 or more years working Customer service in a healthcare, social services, or government setting. 2 or more years proficient experience using Microsoft products. Experience using GRITS, GA WIC, and/or GA Gateway.

Bi-Lingual - English & Spanish preferred. Experience interviewing & assessing eligibility of patients. Additional Information GNR Public Health does not accept resumes without a fully completed employment application.

Required education credentials, license(s), certification(s) and/or registration(s) must be submitted prior to employment. Due to the volume of applications we receive, we are unable to provide information regarding the status of your application over the phone. GNR PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

Under Title 1 of the ADA, we do not discriminate on the basis of disability in our employment practices. Applicants selected for employment will be subject to the following: Pre-Employment Drug & Medical Screening, Fingerprint Criminal Record Investigation & Reference Checks.

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