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Whatsapp Chat Jobs (NOW HIRING)

Hiver

Finance Customer Support Associate

San Jose, CA · On-site +1

$20.50 - $28.25/hr

We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more - without the complexity of legacy helpdesks. We're a challenger brand in a category dominated by over ...

Meta

Director, Software Engineering

Menlo Park, CA · On-site

$271K - $347K/yr

... chat that transforms how users interact with our integrity systems. This is an opportunity to ... Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta ...

Flywheel

V102 - Bilingual Client Support Receptionist

$16 - $20.50/hr

Use Google email, calendar, chat, and video tools for daily communication and scheduling ... Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to ...

Cru

Administrative Coordinator

Orlando, FL · On-site

$18.75/hr

Manage communication and project tools (Slack, Asana, WhatsApp, Google Chat, HelpScout) by adding and removing users, tracking action items, routing or responding to inquiries, and helping create ...

loanDepot

VP, Contact Center Technology

Santa Ana, CA · On-site

$70K - $120K/yr

Experience supporting multi-channel contact center platforms, including voice, SMS, chat, and social media channels (e.g., WhatsApp, Facebook, X, etc.). * Proven ability to design and optimize ...

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All JobsWhatsapp Chat Jobs

Whatsapp Chat information

What is a WhatsApp chat?

A Whatsapp Chat job involves communicating with customers, clients, or users through WhatsApp messages. This can include answering queries, providing customer support, processing orders, or offering information about products and services. It requires strong written communication skills and the ability to respond quickly and professionally. Many businesses use WhatsApp for customer service, marketing, or sales, making this role essential for engaging with their audience effectively.

What are the typical challenges faced in a WhatsApp chat support role?

One of the main challenges in a WhatsApp Chat Support role is managing multiple conversations simultaneously while maintaining accuracy and a personalized touch to each customer interaction. Agents often encounter diverse customer issues, sometimes requiring rapid troubleshooting and escalation. Additionally, working in a virtual chat environment means that tone and intent must be carefully conveyed through written messages to avoid misunderstandings. Overcoming these challenges requires strong multitasking skills, adaptability, and consistent attention to detail, all of which are developed with experience and ongoing training.

What are the key skills and qualifications needed to thrive in the WhatsApp chat position, and why are they important?

To thrive in a WhatsApp Chat Support role, you need excellent written communication skills, quick typing ability, and a strong customer service background, often supported by experience with chat support platforms. Familiarity with CRM systems, ticket management tools, and WhatsApp Business functionalities is commonly required. Strong problem-solving abilities, patience, and attention to detail help team members stand out. These skills are crucial to efficiently resolve customer inquiries, maintain high satisfaction, and operate smoothly in a fast-paced online support environment.

More about Whatsapp Chat jobs

What cities are hiring for Whatsapp Chat jobs?

Cities with the most Whatsapp Chat job openings:

What are the most commonly searched types of Whatsapp Chat jobs?

The most popular types of Whatsapp Chat jobs are:

What states have the most Whatsapp Chat jobs?

States with the most job openings for Whatsapp Chat jobs include:

What job categories do people searching Whatsapp Chat jobs look for?

The top searched job categories for Whatsapp Chat jobs are:

Whatsapp Chat jobs near you
Infographic showing various Whatsapp Chat job openings in the United States as of August 2026, with employment types broken down into 54% Full Time, 13% Part Time, and 33% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution.

Finance Customer Support Associate

Hiver

San Jose, CA • On-site, Remote

$20.50 - $28.25/hr

Contractor

Posted 13 days ago

Job description

Finance Customer Support Associate
Department: Finance
Employment Type: Contract / Temp
Location: USA Remote
Reporting To: Neelam Purohit
Compensation: $3.50 - $4.50 / hour
Description
About us:
Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more - without the complexity of legacy helpdesks.
We're a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.
Opportunity:We are looking for a Part-Time Finance Operations & Sales Support Associate to support our Sales team with day-to-day finance and operational activities during partial US working hours.
This is a great opportunity for someone who is detail-oriented, organized, responsive, and comfortable working with customers and internal teams.
Prior experience in finance operations is preferred.
Key Responsibilities
What you will do?
  • Raise and manage customer invoices accurately and on time.
  • Coordinate with vendors for onboarding and collect the required information/documents.
  • Confirm and track customer payment receipts.
  • Respond to and resolve customer queries related to invoices, payments, and receipts.
  • Handle ad-hoc finance and operational queries from the Sales team.
  • Coordinate with internal stakeholders to resolve pending issues.
  • Maintain accurate records and follow up on pending invoices, payments, or documentation.
  • Support the Sales team with other finance-related operational tasks as required.

Key Requirements
What are we looking for?
  • B.Com, M.Com, MBA, or a related qualification preferred.
  • Good written and verbal communication skills.
  • Strong attention to detail and accuracy.
  • Comfortable working with Excel/Google Sheets.
  • Good organizational and follow-up skills.
  • Ability to manage multiple requests and prioritize tasks.
  • Comfortable communicating with customers, vendors, and internal teams.
  • Ability to work independently and take ownership of assigned tasks.
  • Must be available to work from 9:00 PM to 2:00 AM IST.

Apply