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Wfs Jobs in Virginia (NOW HIRING)

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Wfs information

See Virginia salary details

$10.9K

$63.6K

$98.2K

How much do wfs jobs pay per year?

As of Jul 30, 2026, the average yearly pay for wfs in Virginia is $63,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $59,500.00 per year, depending on experience, location, and employer.

What is the difference between Wfs vs Geotechnical Engineer?

AspectWfsGeotechnical Engineer
Required CredentialsTypically requires a WFS certification or license, depending on jurisdictionRequires a degree in geotechnical engineering or related field, often with PE licensure
Work EnvironmentFieldwork, site inspections, environmental assessmentsDesign, analysis, and consulting on soil and foundation projects
Employer & Industry UsageUsed in environmental and water resource sectorsCommon in construction, civil engineering, and consulting firms

Wfs professionals focus on water and environmental site assessments, often working in the field, while Geotechnical Engineers specialize in soil analysis and foundation design. Both roles require technical expertise but serve different aspects of engineering projects.

What are WFS (Workforce Specialists)?

WFS, or Workforce Specialists, are professionals who assist job seekers and employers by providing employment services, career counseling, and workforce development programs. They help clients identify job opportunities, improve their resumes, prepare for interviews, and connect with training resources. Workforce Specialists also collaborate with local businesses to understand their hiring needs and match them with suitable candidates. Their main goal is to support individuals in finding sustainable employment and to help employers build a strong workforce.

What are the key skills and qualifications needed to thrive as a Workforce Specialist (WFS), and why are they important?

To thrive as a Workforce Specialist, you need strong analytical skills, knowledge of labor regulations, and experience in workforce planning or human resources, often supported by a relevant degree. Familiarity with HR information systems (HRIS), scheduling software, and data analysis tools like Excel is typically required. Excellent communication, problem-solving abilities, and attention to detail are valuable soft skills for liaising with staff and management. These skills ensure effective workforce management, compliance, and optimal staffing levels within an organization.

What are the typical daily responsibilities of a Workforce Scheduler (WFS) in a contact center environment?

As a Workforce Scheduler (WFS) in a contact center, your daily tasks typically include creating and adjusting staff schedules, monitoring real-time call volumes, and ensuring optimal coverage to meet service level agreements. You will frequently collaborate with team leaders and operations managers to adjust staffing based on forecasted demand, handle shift swaps or absences, and generate performance reports. Effective communication and adaptability are key, as you’ll need to respond quickly to changes and help maintain smooth operations throughout the day.
What are popular job titles related to Wfs jobs in Virginia? For Wfs jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Wfs jobs in Virginia look for? The top searched job categories for Wfs jobs in Virginia are:
What cities in Virginia are hiring for Wfs jobs? Cities in Virginia with the most Wfs job openings:
Wfs jobs near you
Infographic showing various Wfs job openings in Virginia as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $63,616 per year, or $30.6 per hour.

Knowledge Management Specialist, Process Excellence & Transformation, WFS

Amazon

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,023 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

We are seeking an experienced professional to join our team as a Knowledge Specialist, supporting the WFS organization. This strategic role will manage SOP content and communications for an audience of 500 + WFS team members across multiple teams, including CAT, Field Optimization, and Field Leadership.
The Knowledge Management Specialist owns the creation, maintenance, and distribution of standard operating procedures and organizational communications. The position ensures documentation remains accurate, current, and accessible to stakeholders. The focus extends beyond static documentation into designing and mapping end-to-end workflows. This role identifies recurring failure patterns and systemic risks surfaced through process breakdowns. The incumbent partners with subject matter experts to capture institutional knowledge and drive continuous improvement in documentation standards.
Key job responsibilities
Own and govern the organization's documentation infrastructure including SOP creation, version control, and retirement.
Design and map end-to-end workflows that drive operational consistency and automation readiness.
Identify recurring failure patterns and escalate systemic risks with data-backed corrective actions.
Develop structured communications that support change adoption across cross-functional teams.
Partner with subject matter experts to translate tribal knowledge into standardized, consumable content.
Establish and track success metrics including SOP adoption rate and systemic risk mitigation.
Influence process owners to implement documentation standards without direct authority.
Conduct root cause analysis on documentation gaps that contribute to operational defects.
Proactively audit knowledge bases to prevent outdated or inaccurate content from scaling.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- Experience using content management systems and content tools
- Experience authoring, editing, and publishing headless content in a content management system
PREFERRED QUALIFICATIONS
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 64,300.00 - 112,500.00 USD annually
USA, VA, Arlington - 64,300.00 - 112,500.00 USD annually
USA, WA, Seattle - 80,400.00 - 112,500.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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