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Welcome Center Jobs (NOW HIRING)

Old Colony YMCA

Welcome Center Representative

Plymouth, MA

$17.50 - $23.75/hr

he Welcome Center Representative is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control ...

Ryder

Welcome Center Clerk

Hope Hull, AL · On-site

$20.50/hr

Position Description Ryder is immediately hiring a Permanent Full Time Welcome Center Clerical Associate in Montgomery, Alabama Warehouse Positions Pay Weekly * Hourly Pay: $20.50 per hour

Ryder

Welcome Center Clerk

Hope Hull, AL · On-site

$20.50/hr

Position Description Ryder is immediately hiring a Permanent Full Time Welcome Center Clerical Associate in Montgomery, Alabama Warehouse Positions Pay Weekly * Hourly Pay: $20.50 per hour

Hilton Grand Vacations, Inc.

Welcome Center Rep

Kodak, TN · On-site

$16/hr

A Welcome Center Representative is responsible to check in guests while on vacation. You'll use your outstanding customer service skills to: * Welcome our guests for check in * Prepare their preview ...

Hilton Grand Vacations, Inc.

Welcome Center Rep

Kodak, TN · On-site

$16/hr

A Welcome Center Representative is responsible to check in guests while on vacation. You'll use your outstanding customer service skills to: * Welcome our guests for check in * Prepare their preview ...

Ryder

Welcome Center Clerk

Hope Hull, AL · On-site

$20.50/hr

Ryder is immediately hiring a Permanent Full Time Welcome Center Clerical Associate in Montgomery, Alabama Warehouse Positions Pay Weekly * Hourly Pay: $20.50 per hour * Additional Pay: $1.00 per ...

Old Colony YMCA

Welcome Center Representative

Plymouth, MA · On-site

$17.50 - $23.75/hr

he Welcome Center Representative is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control ...

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How much do welcome center jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for welcome center in the United States is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $18.99 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Welcome Center staff member?

Welcome Center staff are responsible for greeting and assisting guests, answering phones, providing information about services or facilities, and managing check-ins or registrations. They often handle administrative tasks such as maintaining visitor logs, processing paperwork, and coordinating with other departments to ensure a smooth guest experience. Collaboration is key, as Welcome Center staff work closely with security, housekeeping, or event teams to address guest needs promptly. This role requires multitasking in a fast-paced environment while maintaining a welcoming and professional demeanor at all times.

What is a Welcome Center job?

A Welcome Center job typically involves greeting visitors, providing information, and assisting with inquiries to ensure a positive first impression. Employees in this role may work in various settings such as universities, community centers, or businesses, helping guests with directions, registration, and general support. Strong communication and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive in the Welcome Center position, and why are they important?

To thrive as a Welcome Center professional, you need strong customer service, interpersonal, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and basic office equipment is frequently required. Outstanding verbal communication, patience, and a friendly, approachable attitude help set candidates apart. These skills and qualities are critical for creating positive first impressions, efficiently assisting visitors, and supporting smooth facility operations.

More about Welcome Center jobs
What cities are hiring for Welcome Center jobs? Cities with the most Welcome Center job openings:
What are the most commonly searched types of Welcome Center jobs? The most popular types of Welcome Center jobs are:
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Welcome Center jobs near you
Infographic showing various Welcome Center job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 4% As Needed, 56% Full Time, 36% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,952 per year, or $16.8 per hour.
Welcome Center Representative

Welcome Center Representative

Old Colony YMCA

Plymouth, MA

$17.50 - $23.75/hr

Other

Posted 4 days ago

Job description

he Welcome Center Representative is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers members' questions and performs various clerical duties.
The Representative ensures that the Welcome Center functions at maximum efficiency and courtesy to fully support the customer service objectives of the Old Colony Y: program participation growth, increased program participants as OCY volunteers and contributors, high staff and member satisfaction, and retention of members.
The Welcome Center Representative will display the character traits of caring, honesty, respect and responsibility. S/he will understand and model the Activate America initiative. The Representative will emphasize fun, and make the OCY a happy place with positive relationships.
JOB FUNCTION:
1. Program/Department Responsibilities
Service Skills:
a. Follow the staff dress code for position.
b. Greet members and guests.
c. Show interest in their concerns
d. Know members' names and use them in their presence.
e. Ask "satisfaction questions" about program and service.
f. Listen to suggestions and respond promptly.
g. Address complaints/concerns immediately.
h. Provide information on facility, services and programs.
i. Enter data into the OCY computer system including membership, program, trips, events and miscellaneous sales correctly and in a timely manner.
j. Serve as a liaison between members and program supervisors.
k. Answer telephones.
l. Be alert to safety factors and potential hazards.
m. Look for ways to improve performance.
Relationship Skills:
a. Make members feel comfortable and at ease.
b. Be open, friendly and approachable to members.
c. Initiate interaction with and between members.
d. Ask about family, job, hobbies, get to know them personally.
e. Ask about the goals: progress and satisfaction.
f. Introduce members to other members and staff.
g. Invite members to participate in programs.
Member Involvement Skills:
a. Be knowledgeable about program areas and share information with members.
b. Be knowledgeable about the OCY, its programs and policies.
c. Encourage participation in facility and program orientations.
d. Be informed and up-to-date on latest developments in your field.
e. Acquaint members with other OCY programs and benefits.
f. Recommend participation in a variety of programs.
g. Be able to articulate the OCY's mission, value and benefits.
2. Supervision of Personnel - None
3. Fiscal Responsibility
Receipt money transactions and program enrollments.
Responsible for closing at end of shift, including reconciliation.
4. Facility/Housekeeping Responsibility
Responsible for a neat, clean and organized front desk area.
5. Interdivisional/Community/Volunteer Responsibility
Ask members to contribute to Annual Campaign.
Be informed about volunteer opportunities and be able to articulate the role and importance of volunteer
Education/Experience/Physical Requirements

  • Must complete required trainings in a timely manner determined by the manager.
  • Must be proficient with computers, including personal computer applications such as database and word processing.
  • Enjoy, be skilled at and understand the importance of building relationships with people: members, staff, volunteers, donors, community leaders.
  • High degree of accuracy.
  • Multi-task oriented, flexible takes initiative.
  • Effective communication and organizational skills.
  • Minimum 18 years of age.
  • High School diploma or equivalent.
  • Past customer service experience.
  • CPR/AED certified within 90 days of employment. Must keep certification current.
  • Ability to lift and carry at least 30 pounds.
  • If Representative must lift and carry more than 30 pounds, they must ask for assistance from another staff member.
  • May be required to stand for extended periods of time while demonstrating physical stamina and agility.

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