1

Weekend Voip Manager Jobs in Florida (NOW HIRING)

... VoIP phones, docking stations, etc.). * Support advanced Microsoft 365 application issues ... Perform advanced Active Directory administration, including user and group management, Group Policy ...

... VoIP phones, docking stations, etc.). * Support advanced Microsoft 365 application issues ... Perform advanced Active Directory administration, including user and group management, Group Policy ...

Helpdesk Analyst

Tampa, FL · On-site

$59K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... This may include work during evenings, weekends, and/or holidays. Additional work hours are ...

Showing results 21-37

Weekend Voip Manager information

What is the difference between Weekend Voip Manager vs Weekend Network Technician?

AspectWeekend Voip ManagerWeekend Network Technician
CredentialsVoIP certifications, network knowledgeNetworking certifications, technical skills
Work EnvironmentOffice, remote, or client sites managing VoIP systemsData centers, client sites troubleshooting networks
Industry UsageTelecommunications, IT servicesIT, telecommunications, networking services
Search IntentManaging VoIP systems on weekendsTroubleshooting and maintaining networks on weekends

The Weekend Voip Manager primarily focuses on overseeing VoIP systems, ensuring quality and functionality, often requiring VoIP-specific certifications. In contrast, the Weekend Network Technician handles broader network issues, including troubleshooting and repairs. Both roles are essential in telecommunications and IT industries, but they differ in scope and technical focus.

What are popular job titles related to Weekend Voip Manager jobs in Florida? For Weekend Voip Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Weekend Voip Manager jobs in Florida look for? The top searched job categories for Weekend Voip Manager jobs in Florida are:
What cities in Florida are hiring for Weekend Voip Manager jobs? Cities in Florida with the most Weekend Voip Manager job openings:

$19 - $25.50/hr

Full-time

Re-posted 8 days ago


Job description

Company Overview
At JRM Construction, we build more than exceptional spaces - we build talented teams, rewarding careers, and trusted relationships. As a leading employee-owned construction firm, our people take ownership of every project and work collaboratively to deliver outstanding quality and a positive client experience. Guided by integrity, teamwork, continuous improvement, and genuine care for our people, JRM provides an environment where employees can grow and help shape the company's long-term success.
Job Summary
The Help Desk Technician provides technical support to both onsite and remote employees. Responsibilities include first-line troubleshooting, device setup, account administration, and accurate ticket documentation. Issues beyond Tier 1 scope should be escalated to Tier 2 in accordance with established SOPs and SLAs.
Responsibilities and Duties
  • Serve as the first point of contact via phone, email, walk-up, or ticketing system; triage, resolve, and/or route incidents and requests.
  • Install and configure end-user hardware and peripherals (desktops/laptops, monitors, printers, headsets, VoIP handsets) and apply approved firmware/driver updates.
  • Support Windows 10/11, Microsoft 365 apps, and common line-of-business applications per the knowledge base.
  • Perform account administration in Active Directory/Azure AD (password resets, unlocks, group membership updates) and basic Microsoft 365 tasks (mailbox, license assignment per standard operating procedure).
  • Execute standardized onboarding/offboarding checklists (devices, accounts, MFA, mailbox/OneDrive access, distribution lists).
  • Maintain meticulous ticket documentation (troubleshooting steps, resolution, user comms) and close tickets in compliance with SLAs and categorization standards.
  • Manage and track end-user assets; assist with periodic inventories and device lifecycle processes.
  • Coordinate vendor support when issues cannot be resolved in-house; provide clear case notes/logs.
  • Travel to local offices/job sites as needed; support occasional off-hours maintenance windows with prior notice.
  • Shadow Tier 2 on advanced issues, imaging/MDM tasks, and site cutovers.
  • Contribute KB articles and improve runbooks based on resolved tickets.

Qualifications and Skills
  • 1-2 years in a Help Desk/Desktop Support role (or equivalent internship/certifications).
  • Working knowledge of Windows 10/11, Microsoft 365 apps, and basic networking concepts (IP/DNS, Wi-Fi, VPN) sufficient to triage Tier 1 issues.
  • Experience with Active Directory user administration and a modern ticketing system.
  • Strong troubleshooting, communication, and time-management skills; ability to handle multiple tickets concurrently.
  • Willingness to learn, follow SOPs, and escalate appropriately.
  • Valid driver's license for occasional site travel preferred.

Computer Systems
  • Mid-level experience with Microsoft Office 365, Active Directory Administration, and Virtualization Technologies
  • Proficient with Windows 10, Windows 7, and Microsoft Office suite

Working Conditions
  • On site support with some remote assistance.
  • Occasional nights/weekends for planned work.
  • Ability to lift/move up to ~25-35 lbs (monitors, small printers).

#LI-OnSite
All qualified applicants will receive consideration for employment at JRM without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.
The salary range listed in job postings reflects the Company's good-faith estimate at the time of posting. Actual compensation may vary based on factors such as position tier, geographic location, work experience, market conditions, education/training, and skills.
For more information on how JRM Construction Management collects and uses your personal information, reference our Privacy Policy.