Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Flexibility with working hours, including some evening and weekend work, a rotating on-call ...
Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Flexibility with working hours, including some evening and weekend work, a rotating on-call ...
Sr. Operations Manager
Cottage Grove, WI · On-site
... overnight, weekends and holidays - 7+ years direct management experience, including a salaried ... Operations or related field. MBA preferred Amazon is an equal opportunity employer and does not ...
Sr. Operations Manager
Cottage Grove, WI · On-site
... overnight, weekends and holidays - 7+ years direct management experience, including a salaried ... Operations or related field. MBA preferred Amazon is an equal opportunity employer and does not ...
Overview We are seeking a Base Operations Manager to join our team supporting Base Infrastructure ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Quick apply
Overview We are seeking a Base Operations Manager to join our team supporting Base Infrastructure ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Manage baselevel operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Manage baselevel operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Base Operations Manager
Madison, WI · On-site
Manage base-level operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Base Operations Manager
Madison, WI · On-site
Manage base-level operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Manage baselevel operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Manage baselevel operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Manage baselevel operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Manage baselevel operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Overview We are seeking a Base Operations Manager to join our team supporting Base Infrastructure ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Quick apply
Overview We are seeking a Base Operations Manager to join our team supporting Base Infrastructure ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Manage baselevel operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Manage baselevel operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Base Operations Manager
Milwaukee, WI · On-site
Manage base-level operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Base Operations Manager
Milwaukee, WI · On-site
Manage base-level operational schedules including maintenance windows, cutovers, change execution ... May be requested to work evenings and weekends to meet program and contract needs. * Amount of ...
Sr. Operations Manager
Oak Creek, WI · On-site
... overnight, weekends and holidays - 7+ years direct management experience, including a salaried ... Operations or related field. MBA preferred Amazon is an equal opportunity employer and does not ...
Sr. Operations Manager
Oak Creek, WI · On-site
... overnight, weekends and holidays - 7+ years direct management experience, including a salaried ... Operations or related field. MBA preferred Amazon is an equal opportunity employer and does not ...
Retail Operations Manager
Madison, WI · On-site
$21.41/hr
Retail Operation Manager Join our Wisconsin Union team as a Retail Operations Manager. Under ... Some special event weekends may apply. Compensation: $21.41 per hour -Plus an additional $2.50 per ...
Retail Operations Manager
Madison, WI · On-site
$21.41/hr
Retail Operation Manager Join our Wisconsin Union team as a Retail Operations Manager. Under ... Some special event weekends may apply. Compensation: $21.41 per hour -Plus an additional $2.50 per ...
Retail Operations Manager
$21.41/hr
Retail Operation Manager Join our Wisconsin Union team as a Retail Operations Manager. Under ... Some special event weekends may apply. Compensation: $21.41 per hour -Plus an additional $2.50 per ...
Retail Operations Manager
$21.41/hr
Retail Operation Manager Join our Wisconsin Union team as a Retail Operations Manager. Under ... Some special event weekends may apply. Compensation: $21.41 per hour -Plus an additional $2.50 per ...
Retail Operations Manager
Madison, WI · On-site
$21.41/hr
Retail Operation Manager Join our Wisconsin Union team as a Retail Operations Manager. Under ... Some special event weekends may apply. Compensation: $21.41 per hour -Plus an additional $2.50 per ...
Retail Operations Manager
Madison, WI · On-site
$21.41/hr
Retail Operation Manager Join our Wisconsin Union team as a Retail Operations Manager. Under ... Some special event weekends may apply. Compensation: $21.41 per hour -Plus an additional $2.50 per ...
The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the ...
The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the ...
Sr. Operations Manager
Kenosha, WI · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations ... weekends, nights, and holidays - Experience in performance metrics, process improvement, and Lean ...
Sr. Operations Manager
Kenosha, WI · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations ... weekends, nights, and holidays - Experience in performance metrics, process improvement, and Lean ...
The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the ...
The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the ...
The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the ...
The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the ...
Warehouse Operations Manager
Delavan, WI · On-site
May require flexible hours, including evenings or weekends during peak periods. Accountable for Key ... managing multi-unit or multi-division operations.
Quick apply
Warehouse Operations Manager
Delavan, WI · On-site
May require flexible hours, including evenings or weekends during peak periods. Accountable for Key ... managing multi-unit or multi-division operations.
Warehouse Operations Manager
Delavan, WI · On-site
May require flexible hours, including evenings or weekends during peak periods. Accountable for Key ... managing multi-unit or multi-division operations.
Warehouse Operations Manager
Delavan, WI · On-site
May require flexible hours, including evenings or weekends during peak periods. Accountable for Key ... managing multi-unit or multi-division operations.
Weekend Virtual Operations Manager information
What are the key skills and qualifications needed to thrive as a Weekend Virtual Operations Manager, and why are they important?
What are some unique challenges faced by a Weekend Virtual Operations Manager, and how can they be addressed?
What are Weekend Virtual Operations Managers?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Rentokil rating
7.1
Based on 112 frontline employees who took The Breakroom Quiz
12th of 31 rated pest control companies
Job description
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development, and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention.
Key Performance Indicators
Customer Satisfaction & Retention
Technician Retention
Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing)
Team Safety Performance
Route Completion
Branch Schedule Efficiency
Sales Growth
Service Cost Control (fleet maintenance, materials & supplies, hourly time management)
Principal Duties and Responsibilities
Oversee ongoing technician training, coaching, development, and regular cadence of accountability, in order to maximize technician success and retention
Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels
Review and evaluate ongoing technician performance (via ride-a-longs and audits)
Respond diligently and compassionately to customer concerns
Ensure overall service quality to maximize customer retention
Fill in periodically on customer appointments to help close any temporary staffing gaps
Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively
Ensure safety standards are met or exceeded and that all operations are in regulatory compliance
Monitor and maintain inventory levels of pest / termite control and home services products
CANDIDATE SUMMARY
Required Qualifications
Knowledge, Skills & Abilities
Adept at problem solving and identifying practical solutions
Ability to effectively lead and motivate others
Good aptitude for basic/intermediate math, for calculations related to sales/service
Strong communication skills (verbal, written, presenting)
Ability to build rapport easily and establish trust with customers and employees
Minimum Education Level/Certifications
High school diploma (or GED)
Maintain licenses/certificates as required by federal, state, and/or local regulations
Maintain valid driver’s license
Physical Demands/Environmental Conditions
Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects
Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling
Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways
Going up and down stairs, ladders, scaffolding, ramps, and poles
Operating a motor vehicle safely
Ensuring vehicle and other equipment is maintained and kept clean
Wearing personal protective equipment, including OSHA-compliant respirators
Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm’s reach
Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)
Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season
Travel Requirement
Travel up to 100% of time within assigned territory(s)
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
About Rentokil
Sourced by ZipRecruiter
Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.
Industry
Environmental quality programs administration
Company size
10,000+ Employees
Headquarters location
Reading, PA, US