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Weekend Technical Jobs in Illinois (NOW HIRING)

Technical Architect

Matteson, IL · Hybrid

$65.50 - $79/hr

SUMMARY The Technical Architect will play a pivotal role in shaping the technological ... WORK ENVIRONMENT Responsibilities may require evening and weekend work in response to the needs of ...

Technical Lead Peoria,IL We are seeking an experienced Architect / Technical Lead to define and lead the technical architecture for an aftermarket In-Cab AI Assistant platform for heavy equipment.

As the Technical Lead, you will bridge the gap between complex technologies and real business needs by acting as a hands-on implementation specialist and a pre-sales technical expert. You'll ...

As the Technical Lead, you will bridge the gap between complex technologies and real business needs by acting as a hands-on implementation specialist and a pre-sales technical expert. You'll ...

The Technical Writer will be responsible for all technical documentation, including but not limited to configuration guides, release notes, and implementation checklists. Documents that are created ...

Job Purpose We have an exciting opportunity for a Technical Team Lead to join our team in expanding our core product offering and working across major client projects. The Propylon Government ...

Job Purpose We have an exciting opportunity for a Technical Team Lead to join our team in expanding our core product offering and working across major client projects. The Propylon Government ...

Technical Lead

Chicago, IL · On-site

$130 - $190/hr

TXI is seeking a Technical Lead to deliver practical technical solutions that deliver measurable business value to clients Building the right thing is as hard as building it right. Most products fail ...

Job Purpose We have an exciting opportunity for a Technical Team Lead to join our team in expanding our core product offering and working across major client projects. The Propylon Government ...

Job Purpose We have an exciting opportunity for a Technical Team Lead to join our team in expanding our core product offering and working across major client projects. The Propylon Government ...

Company Description The Technical Writer will be responsible for all technical documentation, including but not limited to configuration guides, release notes, and implementation checklists.

Technical Writer Duration: 3+ Months (Strong possibility of extension) Overview: Main job duty will be to draft, edit, and publish technical documents using DITA and Arbortext. Description: The ...

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Weekend Technical information

What is the difference between Weekend Technical vs Weekend IT Support Specialist?

AspectWeekend TechnicalWeekend IT Support Specialist
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, Microsoft Certified, or similar
Work EnvironmentOn-site technical tasks, hardware setup, troubleshootingHelp desk, remote support, hardware/software troubleshooting
Industry UsageIT services, retail, manufacturing, technical support roles

Weekend Technical roles typically involve hands-on hardware and network troubleshooting, often requiring certifications like CompTIA A+. Weekend IT Support Specialists focus on remote or on-site user support, resolving software and hardware issues. Both roles serve the IT industry but differ mainly in scope and environment.

What does a weekend technical do?

A Weekend Technical is a professional who provides technical support and services during weekends, often in IT, broadcasting, or event production environments. Their responsibilities may include troubleshooting equipment, maintaining systems, and ensuring smooth technical operations outside of regular business hours. Weekend Technicals are essential for organizations that operate continuously or have events during weekends, as they ensure any technical issues are promptly addressed. This role may require a broad knowledge of various technologies and excellent problem-solving skills.

What does a typical weekend look like for someone in a weekend technical role, and how does the work schedule differ from standard weekday positions?

In a Weekend Technical position, you can expect your primary work hours to be during weekends, often covering shifts that extend into evenings or nights to ensure continuous technical support. The role typically involves troubleshooting urgent issues, performing maintenance, and supporting end-users or systems while many weekday staff are off. This schedule allows for more autonomy and can mean handling a broader range of technical challenges independently. Collaboration often occurs remotely with on-call colleagues or through shift handovers, and strong communication skills are important for smooth transitions between teams. The unique schedule can also offer flexibility during the week and opportunities to gain experience managing critical incidents.

What are the key skills and qualifications needed to thrive as a weekend technical support specialist, and why are they important?

To thrive as a Weekend Technical Support Specialist, you need a solid understanding of troubleshooting, IT fundamentals, and customer service, typically supported by a relevant degree or technical certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is commonly required. Strong communication, patience, and multitasking abilities help you resolve issues efficiently and maintain user satisfaction during off-peak hours. These skills ensure reliable technical support coverage, minimize downtime, and uphold service quality when regular staff may not be available.
What are the most commonly searched types of Technical jobs in Illinois? The most popular types of Technical jobs in Illinois are:
What are popular job titles related to Weekend Technical jobs in Illinois? For Weekend Technical jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Weekend Technical jobs in Illinois look for? The top searched job categories for Weekend Technical jobs in Illinois are:
What cities in Illinois are hiring for Weekend Technical jobs? Cities in Illinois with the most Weekend Technical job openings:
Infographic showing various Weekend Technical job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Technical Support Specialist - Weekend - Government

Relativity

Chicago, IL • On-site

$54K - $80K/yr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Posting Type

Remote/Hybrid

Job Overview

The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.
On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working to resolve issues and escalate tickets to other teams and verticals. It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements. You will inform management of important issues regarding personnel, performance, customer perception, and project statuses, and work with colleagues to ensure quality service. Product Support. This role will report to the Manager of Product Support.
This position is not aligned to a specific product area and will support multiple areas as needed. The working hours are 4x10-hour shifts: Saturday, Sunday, Tuesday, Wednesday (9:00 AM - 8:00 PM CST) with 1-hour lunch break, and this shift offers a compensation differential.
Due to specific customer contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated. Obtaining Public Trust clearance offers an additional compensation differential.

Job Description and Requirements

Your Role in Action: Technical Skills/Responsibilities

  • Use SQL applications and tools to run basic SQL queries

  • Respond tocustomerquestions, problems, and work requestson a daily basis

  • Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers

  • Partner with senior level team members as needed to troubleshoot and resolve customer incidents

  • Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities

Policy and Procedure Skills

  • Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data

  • Monitor assigned open tickets, contact customers, and update tickets ona timelybasis

  • Provide responsive support tocustomers during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff

  • Complete all daily tasks and projects

  • Track time daily

Expectations of the Role

  • Provide excellent customer service using the communication methodsdesignatedby Relativity

  • Flexible to work a4x10-hour shift: Saturday, Sunday, Tuesday, Wednesday (9:00 AM - 8:00 PM CST)with a 1-hour meal break, on-call schedule, or othertime framesspecified by management

  • Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding

  • Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries

  • Meet identified goalsregardingcustomer service tech support metrics

  • Commitment to and consistent demonstration of core company values

Your Skills

  • Customer support experience

  • Customer-focused and ability to understand expectations

  • Direct experience supportingcustomers as a primary contact or lead using phone and email

  • Experience troubleshooting complex issues

  • SQL and Windows platform experience

  • Travel 10% of the time

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$54,000 and $80,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Database Management, Documentations, Information Security, Project Management, Requirements Gathering, Software Development, Structured Query Language (SQL), System Implementations, Technical Support, Vendor Management