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Weekend Technical Support Engineer Jobs in Philadelphia, PA

Medihill

Technical Support Manager

Bensalem, PA · On-site

The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves ...

HPTech Inc.

IT Deskside Support Engineer

Wilmington, DE · On-site

IT Deskside Support Engineer FUNCTION: Field / Deskside IT Support WORK MODEL: Onsite / FieldBased ... The role requires strong technical capability, disciplined process adherence, high situational ...

New

FreedomPay

Manager, Technical Support

Philadelphia, PA · On-site

The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Partner with Product, Engineering, Operations, and Customer Success teams to address recurring ...

FreedomPay

Manager, Technical Support

Philadelphia, PA · On-site

The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Partner with Product, Engineering, Operations, and Customer Success teams to address recurring ...

FreedomPay

Manager, Technical Support

Philadelphia, PA · On-site

The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Partner with Product, Engineering, Operations, and Customer Success teams to address recurring ...

Xactus

Technical Support Manager

Broomall, PA · On-site +1

$70K - $90K/yr

Xactus is seeking a Technical Support Manger to oversee the Technical Support department, ensuring ... Collaborate with cross-functional teams (e.g., engineering, product management) to ensure effective ...

TEKsystems

Technical Support Specialist

Swedesboro, NJ

$24/hr

Applicants with strong communication skills and a technical experience are encouraged to apply ... Checking service/trip reports from engineers for requirements * Support purchasing and After-Sales ...

New

TEKsystems

Technical Support Specialist

Swedesboro, NJ

$24/hr

Applicants with strong communication skills and a technical experience are encouraged to apply ... Checking service/trip reports from engineers for requirements * Support purchasing and After-Sales ...

New

Accion Labs

L2 Support Engineer_Onsite

Berwyn, PA · On-site

Level 2 Technical Support Engineer Location: Berwyn, PA -Onsite Work Duration: 6+ Months of ... weekend support during critical periods. * Provide AV support for executive presentations and ...

Edmund Optics

Solutions Support Engineer

Cherry Hill, NJ · On-site

$58 - $65/hr

Overview Solutions Support Engineers at Edmund Optics (EO) work within the Advanced Manufacturing ... Answer customer technical questions toward development of custom sales opportunities via phone ...

New

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All JobsTechnical Support Engineer JobsWeekend Technical Support Engineer JobsWeekend Technical Support Engineer Jobs in Philadelphia, PA

Weekend Technical Support Engineer information

See Philadelphia, PA salary details

$37.8K

$79.8K

$120.6K

How much do weekend technical support engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for weekend technical support engineer in Philadelphia, PA is $79,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $99,400.00 per year, depending on experience, location, and employer.

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

How much is the salary of a weekend technical support engineer?

The salary of a weekend technical support engineer typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the company. Part-time weekend roles may offer hourly wages between $15 and $30. Certifications and technical skills can influence earning potential.

What are the most commonly searched types of Technical Support Engineer jobs in Philadelphia, PA?

The most popular types of Technical Support Engineer jobs in Philadelphia, PA are:

What are popular job titles related to Weekend Technical Support Engineer jobs in Philadelphia, PA?

For Weekend Technical Support Engineer jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Weekend Technical Support Engineer jobs in Philadelphia, PA look for?

The top searched job categories for Weekend Technical Support Engineer jobs in Philadelphia, PA are:

Weekend Technical Support Engineer jobs near you
Infographic showing various Weekend Technical Support Engineer job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $79,750 per year, or $38.3 per hour.

Technical Support Manager

Medihill

Bensalem, PA • On-site

Full-time

Dental, PTO

Re-posted 21 days ago

Job description


The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves managing day-to-day operations, ensuring high-quality customer service, and continuously improving support processes. The Technical Support Manager will play a critical role in training team members, overseeing equipment installations, and providing technical support both on-site and over the phone.
Requirements
  • Manage, mentor, and develop a team of technical support specialists, ensuring they are equipped with the skills and knowledge to perform their duties effectively.
  • Oversee the entire customer support process, from initial order receipt to equipment installation and ongoing technical support, ensuring customer satisfaction and safety.
  • Identify areas for process improvement within the technical support team, implementing new procedures and technologies to enhance efficiency and service quality.
  • Develop and deliver training programs to ensure all team members are proficient in equipment assembly, programming, testing, and troubleshooting, as well as customer interaction.
  • Ensure all equipment is properly assembled, tested, and fully operational before deployment to customers, adhering to the highest safety and quality standards.
  • Manage complex or escalated customer interactions, providing expert-level support and ensuring issues are resolved promptly.
  • Track and analyze key performance metrics, such as response times, customer satisfaction, and equipment failure rates, to identify trends and areas for improvement.
  • Work closely with other departments, such as product development and logistics, to ensure seamless operations and effective customer support.
  • Prepare and present regular reports on team performance, customer feedback, and technical issues to senior management.
  • Ensure all team activities comply with relevant regulations and company policies, particularly in relation to customer safety and privacy.

    • Benefits
    • 1 week vacation
    • dental insurance
    • major holidays

    Apply