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Weekend Software Support Engineer Jobs in Illinois

Culligan

Sales Support Engineer

Libertyville, IL · On-site

$15.91 - $43.27/hr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Culligan NA

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Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Culligan NA

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Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Culligan NA

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Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ... Their work may include installing, configuring, and updating hardware and software, as well as ...

iManage

Technical Support Engineer

Chicago, IL · On-site

Being a Technical Support Engineer at iManage means... You're passionate about problem-solving and ... Analyzing, diagnosing, and resolving software and configuration issues in complex multi-tiered ...

Zero Hash

Senior Technical Support Engineer

Chicago, IL · On-site +1

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Partner closely with Software Engineering and Product teams to escalate critical bugs, advocate for ...

Supernova Technology

Customer Support Engineer

Chicago, IL · On-site

$50K - $75K/yr

... software solution to automate securities-based lending from origination through the life of the ... As a Customer Support Engineer, you will be the primary point of contact for our clients, assisting ...

Fictiv

Customer Support Engineer

Schaumburg, IL · On-site

The Customer Support Engineer promotes sales of Misumi products through various support channels ... M software, VB, VBA (plus) Company : Fictiv is a digital manufacturing and supply chain company ...

Judge Group, Inc.

Product Support Engineer

Chicago, IL · On-site

$30 - $45/hr

I was just trying to reach you for an opportunity we have for Product Support Engineer - Chicago ... Critical incident may require weekend and/or after-hours support. Resource Private passport ...

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Weekend Software Support Engineer information

What does a weekend software support engineer do?

A Weekend Software Support Engineer provides technical assistance to customers or internal teams during weekends, often outside regular business hours. Their main responsibilities include troubleshooting software issues, resolving customer queries, and ensuring software systems run smoothly. They may use remote tools to diagnose problems, escalate complex issues to development teams, and document solutions. This role is essential for companies that offer round-the-clock or weekend support, ensuring customers receive timely help at all times.

What are some common challenges faced by weekend software support engineers, and how can they be effectively managed?

Weekend Software Support Engineers often encounter challenges such as handling urgent technical issues with limited access to weekday resources or specialized team members. To manage these situations effectively, strong problem-solving skills and resourcefulness are essential, along with thorough documentation and clear communication with both customers and on-call colleagues. Proactively familiarizing yourself with common support scenarios and escalation procedures can also help ensure smooth operations during off-peak hours. Collaboration tools and well-maintained knowledge bases are invaluable for resolving issues efficiently when immediate assistance may not be available.

What are the key skills and qualifications needed to thrive as a weekend software support engineer?

To thrive as a Weekend Software Support Engineer, you need a solid understanding of software troubleshooting, technical problem-solving, and relevant computer science fundamentals, often supported by a degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and databases, as well as knowledge of relevant programming or scripting languages, is typically required. Excellent communication, patience, and the ability to manage stress make someone stand out in this position. These skills and qualities are crucial for resolving client issues efficiently and ensuring reliable support coverage during off-hours.
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Weekend Software Support Engineer jobs near you

Sales Support Engineer

Culligan

Libertyville, IL • On-site

$15.91 - $43.27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Culligan rating

6.3

Company rating: 6.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

420th of 487 rated machine equipment manufacturers

Job description

Position: Sales Support Engineer
Supervisor: Director of Global Accounts
Location: Libertyville, IL
Description: We are seeking a highly motivated Chemical Engineer (or related technical degree) with 5 or more years of water industry experience to join our Global Accounts Team. This position focuses on applications (including disruptive technologies), process design, engineering documentation, and financial analysis while utilizing AI development and software integration for process improvements. The ideal candidate brings positive energy, strong analytical and problem-solving skills, and a desire to learn in a fast-paced, customer-facing environment, and is seeking a structured pathway to grow into a future Sales Engineer role.
Responsibilities:
  • Perform process engineering calculations, equipment sizing, and technical evaluations for industrial and data center water treatment systems.
  • Develop and maintain engineering bid documentation, including PFDs, P&IDs, BOMs, specifications, commissioning procedures, and customer submittals.
  • Support proposal development through cost estimating, value engineering, technical writeups, RFIs, and bid-response activities.
  • Coordinate cross-functional activities between sales, engineering, manufacturing, and operations to ensure timely completion of proposals and project deliverables.
  • Utilize Microsoft Project and related tools to track schedules, milestones, action items, risks, and project handoffs while maintaining strong organizational discipline.
  • Participate in customer meetings, site visits, pilot tests, startup activities, and continuous improvement initiatives, including AI-enabled tools and workflow optimization.
  • Perform other duties as assigned to support departmental and organizational goals.

Requirements:
  • Education & Background: Bachelor's degree in Chemical Engineering or related technical field.
  • Experience & Technical Skills: 5-10 years of industry-specific experience in project management, water treatment, process design, or industrial engineering, with a strong foundation in process modeling, hydraulics, and engineering fundamentals; experience with CAD, Aspen, MATLAB, Python, or AI tools is a plus.
  • Professional Capabilities: Strong analytical and problem-solving skills, effective communicator, collaborative team player, high energy and proactive mindset, strong work ethic, and integrity.
  • Other Requirements: This role typically requires four (4) days per week on-site, in addition to occasional customer visits. Ability to travel up to 25% required.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Excellence
We offer competitive compensation including base & benefits including: Medical, Dental, Vision, Life, 401(k), Paid time off, Additional voluntary benefits
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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