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Weekend Service Desk Jobs in California (NOW HIRING)

San Manuel Casino

Service Desk Analyst I

Highland, CA

$20.25 - $27.75/hr

Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I ensure proper ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...

Frontline, LLC

Service Desk Specialist

Los Angeles, CA · On-site

Job requires occasional travel and requires some off-hours or weekend work. Ability to work various shifts and occasional overtime to ensure service desk coverage. Maintain and Submit up to date Time ...

Nexaminds

Service Desk L1

Orange, CA

$22 - $30/hr

Nexaminds is actively seeking a Level 1 Service Desk Technician to serve as the first point of ... Flexibility to participate in an on-call rotation, including evenings and weekends Job duties:

Planet Fitness

502 - Service Desk

San Francisco, CA · On-site

$19.25 - $19.75/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

502 - Service Desk

San Francisco, CA · On-site

$19.25 - $19.75/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Highstreet IT

Service Desk Support Analyst

Los Angeles, CA · On-site

$22 - $30.25/hr

The Service Desk Analys t is the central point of contact between the customer and Highstreet's service delivery organization. The role of the Service Desk Analyst is to provide a wide range of ...

Crusoe

Service Desk III

San Francisco, CA · On-site

Service Desk Team Member Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own ...

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

Service Desk Manager - Tier II Department: Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking a Tier II ...

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in California

Weekend Service Desk information

See California salary details

$8

$20

$37

How much do weekend service desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for weekend service desk in California is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $23.51 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in California?

The most popular types of Service Desk jobs in California are:

What are popular job titles related to Weekend Service Desk jobs in California?

For Weekend Service Desk jobs in California, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in California look for?

The top searched job categories for Weekend Service Desk jobs in California are:

What cities in California are hiring for Weekend Service Desk jobs?

Cities in California with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,610 per year, or $20 per hour.

IT Service Desk Manager (FTE)

Adeptsource

Redwood City, CA • On-site

Full-time

Re-posted 21 days ago

Job description

Title: IT Service Desk Manager
Location: Redwood City, CA (onsite)
Type: Full-time Permanent (competitive salary + bonus and equity)
*Ideal candidate will have previous service desk management experience in the Life Sciences, Biotech or Pharmaceutical industry.
Overview:
The IT Service Desk Manager's role is to oversee all Service Desk staff and ensure that end users (approx. 400+) are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to identification, prioritization and resolution of incidents, including the monitoring, tracking and coordination of Service Desk functions. The Service Desk Manager is also responsible for planning, designing, and analyzing the organization's service desk according to best practices, like the Information Technology Infrastructure Library (ITIL), while ensuring high levels of customer service quality and availability. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions. The Service Desk Manager is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. The Service Desk Manager will also contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary.
Responsibilities:
  • Responsible for management, prioritization and dispatch of incoming calls to the Service Desk via telephone, e-mail, chat to ensure courteous, timely and effective resolution of end user issues. Ensure compliance with Service Level Agreement (SLA).
  • Use best practices in the delivery of technical support such as: Average Speed to Answer, First Call Resolution, CSAT, and support metrics tracking and reporting.
  • Develop and enforce request handling and escalation policies and procedures.
  • Track and analyze trends in Service Desk requests and generate statistical reports.
  • Maintain a mindset of continuous improvement, in terms of efficiency of support processes, customer satisfaction and the application of tools for monitoring.
  • Identify, recommend, develop, and implement end user training programs to increase computer literacy and self-sufficiency.
  • Oversee development and communication of help sheets, usage guides and FAQs for end users. Send User Communications when there are planned and unplanned outages.
  • Attend training seminars, conferences, and trade shows to broaden knowledge of current and future Service Desk issues and technologies.
  • Oversee the development, implementation and administration of service desk staff training procedures and policies. Develop and maintain knowledge base articles (KBA).
  • Motivate support team through performance coaching and training objectives Contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary.
  • Monitor incident trends and anticipate potential problems for proactive resolution.
  • Manage Operational budget and related purchasing tasks.
  • Ensure appropriate training initiatives for new and existing staff.

Requirements:
  • 7 years of experience and 3 years of Management experience
  • Extensive application support experience with various modules of ServiceNow & Office 365
  • Extensive knowledge of computer hardware, including PCs and Macs.
  • Working knowledge of a range of diagnostic utilities and remote tools.
  • Experience with desktop and server operating systems, including latest Windows and Mac OS.
  • Familiarity with the advanced principles of ITIL. ITIL certification preferred
  • Proven track record of developing and providing SLAs and Service Desk deliverables.
  • Demonstrated progressive experience in the management of a technical support team.
  • Experience leading a Service desk team is mandatory.

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