ZipRecruiter

Log In

1

Weekend Phone Triage Jobs in Michigan (NOW HIRING)

Grand Valley Medical Specialists, PLC

Be Seen First

Certified Registered Medical Assistant

Wyoming, MI · On-site

$15.50 - $20/hr

Certified/Registered Medical Assistant Job Type: Full-time | Day Shift (No nights, weekends, or ... Support phone triage by documenting symptoms or concerns and routing them to the care team

Grand Valley Medical Specialists, PLC

Be Seen First

Certified Registered Medical Assistant

Grand Rapids, MI · On-site

$16.25 - $21.25/hr

Certified/Registered Medical Assistant Job Type: Full-time | Day Shift (No nights, weekends, or ... Support phone triage by documenting symptoms or concerns and routing them to the care team

Veteran-friendly

Urgent

Training provided

Grand Valley Medical Specialists, PLC

Be Seen First

Certified Registered Medical Assistant

Grand Rapids, MI · On-site

$16.25 - $21.25/hr

Certified/Registered Medical Assistant Job Type: Full-time | Day Shift (No nights, weekends, or ... Support phone triage by documenting symptoms or concerns and routing them to the care team

Veteran-friendly

Urgent

Training provided

OPTIMAL CARE INC

Triage Coordinator

Jackson, MI · On-site

$18 - $22/hr

This position requires initiative, creative problem resolution, time management, excellent phone ... Four shifts per week with an every-other weekend rotation * The schedule follows this pattern:

New

next page

Showing results 1-20

All JobsPhone Triage JobsWeekend Phone Triage JobsWeekend Phone Triage Jobs in Michigan

Weekend Phone Triage information

What are the main challenges faced by weekend phone triage professionals, and how can they be managed?

Weekend Phone Triage professionals often encounter high call volumes and urgent medical concerns during non-standard hours, which require quick decision-making and excellent communication skills. Managing stress and maintaining focus while prioritizing cases is essential, as is staying up-to-date with triage protocols. Collaborating efficiently with on-call providers and accurately documenting each interaction are also key to ensuring patient safety and effective follow-up. Strong organizational skills and a calm demeanor help manage these challenges successfully.

What is a weekend phone triage?

Weekend Phone Triage jobs involve answering and assessing incoming phone calls, typically for healthcare providers, during weekends. The main responsibility is to evaluate the urgency of callers’ concerns, provide basic guidance, and determine if immediate medical attention is needed or if the issue can wait until regular office hours. These roles often require strong communication skills, medical knowledge (if clinical), and the ability to remain calm under pressure. Weekend Phone Triage professionals may work from home or in a call center and often follow established protocols to ensure patient safety. This position helps ensure that patients receive timely advice and care, even outside normal business hours.

What skills and qualifications are needed for a weekend phone triage nurse?

To thrive as a Weekend Phone Triage Nurse, you need a strong clinical background, critical thinking skills, and an active RN license or equivalent nursing qualification. Familiarity with telephone triage protocols, electronic health records (EHRs), and decision-support software is typically required. Excellent communication, empathy, and the ability to remain calm under pressure help nurses effectively assess and advise patients remotely. These skills and qualities are crucial to ensure accurate patient assessment, timely interventions, and appropriate care recommendations during off-hours.

What is the difference between Weekend Phone Triage vs Emergency Room Nurse?

AspectWeekend Phone TriageEmergency Room Nurse
CredentialsRN license, triage certification (if applicable)RN license, ER-specific training
Work EnvironmentRemote, phone-based, healthcare call centersHospital ER, fast-paced, in-person
Employer & IndustryHealthcare providers, telehealth companiesHospitals, emergency departments
Common Search/ComparisonYesNo

Weekend Phone Triage involves remote assessment and guidance via phone, focusing on patient advice and scheduling. Emergency Room Nurses work in hospitals, providing direct, in-person emergency care. While both roles require RN licensure, their work settings and responsibilities differ significantly, with Weekend Phone Triage emphasizing remote patient support during weekends.

What are the most commonly searched types of Phone Triage jobs in Michigan? The most popular types of Phone Triage jobs in Michigan are:
What are popular job titles related to Weekend Phone Triage jobs in Michigan? For Weekend Phone Triage jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Weekend Phone Triage jobs in Michigan look for? The top searched job categories for Weekend Phone Triage jobs in Michigan are:
What cities in Michigan are hiring for Weekend Phone Triage jobs? Cities in Michigan with the most Weekend Phone Triage job openings:
Weekend Phone Triage jobs near you
Infographic showing various Weekend Phone Triage job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Certified Registered Medical Assistant

Grand Valley Medical Specialists, PLC

Wyoming, MI • On-site

$15.50 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Grand Valley Medical Specialists rating

6.3

Company rating: 6.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Certified/Registered Medical Assistant
Job Type: Full-time | Day Shift (No nights, weekends, or holidays)
Locations: Grand Rapids, MI and Wyoming, MI

Join Our Team at Grand Valley Medical Specialists

Grand Valley Medical Specialists (GVMS) is a long-standing, physician-owned private practice that has been proudly serving the Grand Rapids community since the 1930s. Our dedicated team includes 15 physicians specializing in internal medicine, pediatrics, and family medicine, along with 5 advanced practice providers, all committed to delivering compassionate, high-quality care. As our practice continues to grow, we are excited to welcome two new providers to better serve our patients and community..

We’re currently seeking a Certified/Registered Medical Assistant with strong attention to detail and a patient-focused mindset to support our providers with clinical and administrative duties. This is a hands-on role where you’ll work closely with both patients and providers, playing a vital part in coordinating care, handling phone triage, and supporting clinical documentation.

What You’ll Do

  • Room patients and prepare exam rooms for visits
  • Take and document vital signs and patient histories in the Electronic Health Record (EHR)
  • Assist providers during exams and procedures as needed
  • Administer medications and immunizations as directed by providers
  • Support phone triage by documenting symptoms or concerns and routing them to the care team
  • Respond to patient calls, gather clinical information, and relay provider instructions
  • Maintain accurate and timely charting in the Electronic Health Record (EHR)
  • Facilitate electronic prescriptions and medication prior authorizations under provider guidance
  • Assist with referrals, appointment scheduling, and general administrative tasks
  • Ensure a clean, safe, and professional environment in compliance with HIPAA and clinic policies
  • Foster a positive and compassionate patient experience

What We’re Looking For

  • High school diploma or equivalent
  • Graduation from an accredited Certified Medical Assistant (CMA) program
  • Prior clinical experience strongly preferred
  • Professional communication skills—both verbal and written
  • Comfort with EHR systems and typical clinic workflows
  • Strong organizational skills and a collaborative attitude

Benefits We Offer

  • 401(k) Retirement Plan
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Short- and Long-Term Disability (STD/LTD)
  • Paid Time Off (PTO) and Earned Sick Time
  • Supportive, team-oriented work environment

What Grand Valley Medical Specialists employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom