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Weekend Operations Manager Jobs in Waco, TX (NOW HIRING)

Infrastructure Business Operations Support (IBOS) is seeking an experienced Logistics Operations ... Ensure NPI processes meet Meta's stringent inventory management, SOX, physical security, data ...

This Lead will be responsible for working closely with the unique on-site program managers in their respective partner organization supporting logistics operations. This position will possess ...

Shift Supervisor

Riesel, TX ยท On-site

$50 - $65/hr

... Operations Manager when required. The Shift Supervisor also serves as the senior on-site supervisor during after-hours, weekends, and holidays when plant management is not present and may provide ...

Shift Supervisor

Riesel, TX ยท On-site

$13.50 - $17/hr

... Operations Manager when required. The Shift Supervisor also serves as the senior on-site supervisor during after-hours, weekends, and holidays when plant management is not present and may provide ...

Shift Supervisor

Riesel, TX ยท On-site

$13.50 - $17/hr

... Operations Manager when required. The Shift Supervisor also serves as the senior on-site supervisor during after-hours, weekends, and holidays when plant management is not present and may provide ...

Warehouse Operations Supervisor

Temple, TX ยท On-site

$65K - $98K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing ...

Position Overview As a Service Operations Support Manager in Training, you will play a critical ... scheduling (nights, weekends, holidays) and occasional travel About CarMax At CarMax, we ...

Production Manager

Killeen, TX ยท On-site

$61K - $107K/yr

Position Overview As a Service Operations Support Manager in Training, you will play a critical ... scheduling (nights, weekends, holidays) and occasional travel About CarMax At CarMax, we ...

About Operation Technology Solutions (OTS) Operations is at the heart of Amazon business. We are ... Interact with management and staff to provide technical assistance for continuous improvement of ...

New

Operations Manager Location: Waco, TX Work Schedule: Full-Time, most weeks are 40 hours, but flexibility is required as work hours may vary, including day, night, weekend, or holiday shifts, as ...

Showing results 41-60

Weekend Operations Manager information

See Waco, TX salary details

$27.5K

$56.3K

$105.2K

How much do weekend operations manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for weekend operations manager in Waco, TX is $56,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a weekend operations manager?

Weekend Operations Managers are professionals responsible for overseeing and coordinating business operations during the weekend. Their duties typically include managing staff schedules, addressing operational issues, ensuring service quality, and maintaining productivity outside of standard weekday hours. They play a crucial role in ensuring that weekend shifts run smoothly and that any challenges are addressed promptly. These managers often communicate with upper management and may handle customer inquiries or emergencies that arise during the weekend. This role is essential in industries that require continuous or extended hours of operation, such as hospitality, retail, logistics, and healthcare.

What are the key skills and qualifications needed to thrive as a weekend operations manager?

To excel as a Weekend Operations Manager, you need strong organizational skills, leadership experience, and a background in business administration or a related field. Familiarity with workforce management software, scheduling tools, and reporting systems is typically required. Effective communication, adaptability, and problem-solving abilities are crucial soft skills for managing teams and handling unexpected issues. These skills and qualities ensure smooth operations, staff motivation, and rapid resolution of challenges during critical weekend hours.

What are some common challenges faced by weekend operations managers, and how can they be addressed?

Weekend Operations Managers often encounter challenges such as limited staffing, urgent problem resolution, and maintaining consistent communication with weekday teams. To address these, strong organizational skills and the ability to make quick, informed decisions are crucial. Implementing clear handover processes, using reliable communication tools, and fostering a proactive team culture can greatly help maintain smooth operations during weekends. Collaborating closely with weekday managers ensures alignment and continuity across shifts.

What is the difference between Weekend Operations Manager vs Weekend Supervisor?

AspectWeekend Operations ManagerWeekend Supervisor
ResponsibilitiesOversees overall operations, manages staff, ensures customer satisfaction, and handles administrative tasks during weekends.Supervises daily activities, manages staff on shift, and ensures operational tasks are completed during weekends.
Required CredentialsTypically requires management experience, relevant certifications, and industry-specific knowledge.Usually requires supervisory experience and familiarity with operational procedures.
Work EnvironmentIncludes coordinating with multiple departments, strategic planning, and high-level decision-making.Primarily on-site supervision, direct staff management, and task execution.

While both roles focus on weekend operations, the Weekend Operations Manager has broader responsibilities, including strategic oversight and staff management, whereas the Weekend Supervisor concentrates on daily task supervision and staff coordination during weekends.

What does a Weekend Operations Manager do day to day?

A Weekend Operations Manager oversees daily activities during weekend shifts, ensuring smooth operations, managing staff, and addressing any issues that arise. They coordinate schedules, monitor performance, and ensure safety and quality standards are maintained in the workplace.

What are popular job titles related to Weekend Operations Manager jobs in Waco, TX?

For Weekend Operations Manager jobs in Waco, TX, the most frequently searched job titles are:

What job categories do people searching Weekend Operations Manager jobs in Waco, TX look for?

The top searched job categories for Weekend Operations Manager jobs in Waco, TX are:

What cities near Waco, TX are hiring for Weekend Operations Manager jobs?

Cities near Waco, TX with the most Weekend Operations Manager job openings:

Infographic showing various Weekend Operations Manager job openings in Waco, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,333 per year, or $27.1 per hour.

Contact Center Operations Supervisor

Killeen, TX โ€ข On-site

MCI Careers
Computer and Electronic Product Manufacturingย โ€ขย 1 - 5K employees

Full-time

Re-posted 12 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast-paced setting and have a passion for leadership, we want to hear from you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Supervise and support a team of contact center agents to meet performance targets and client SLAs.
  • Monitor real-time operations, manage schedules, and ensure adherence to workforce plans.
  • Provide coaching, feedback, and performance evaluations to drive continuous improvement.
  • Handle escalated customer issues and ensure timely resolution.
  • Collaborate with QA, Training, and Workforce teams to align on goals and improve service delivery.
  • Analyze performance reports and implement action plans to address gaps.
  • Foster a positive, high-performance team culture focused on customer satisfaction.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Diploma or degree in Business, Communications, or a related field (preferred).
  • 2+ years of experience in a supervisory role within a BPO or contact center.
  • Strong leadership, coaching, and communication skills.
  • Solid understanding of contact center KPIs, tools, and technologies.
  • Proficiency in Microsoft Office and CRM/contact center platforms.
  • Ability to work flexible shifts, including weekends or holidays.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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