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Weekend Operations Coordinator Jobs in Ohio (NOW HIRING)

ASM Global

Operations Coordinator

Columbus, OH · On-site

The Operations Coordinator will be responsible for assisting with day-to-day operations of the ... Able to work flexible schedules, including weekends, nights and holidays. * Assess situations ...

3CDC

Operations Coordinator

Cincinnati, OH · On-site

$21 - $22.50/hr

The Operations Coordinator (2nd Shift) provides hands-on leadership and daily oversight of ... The position may require evening, weekend, and holiday work and may assist with field operations or ...

ASM Global

Operations Coordinator

Columbus, OH · On-site

The Operations Coordinator will be responsible for assisting with day-to-day operations of the ... Able to work flexible schedules, including weekends, nights and holidays. * Assess situations ...

AEG

Operations Coordinator

Columbus, OH · On-site

The Operations Coordinator will be responsible for assisting with day-to-day operations of the ... Able to work flexible schedules, including weekends, nights and holidays. * Assess situations ...

City of Cleveland

Operations Coordinator

Cleveland, OH · On-site

$68K/yr

Description Operations Coordinator The Department of Building and Housing is seeking an Operations Coordinator to support customers and facilitate efficient operations in the Construction Permitting ...

OPSPro

Operations Coordinator

Springboro, OH · On-site

The IT Operations Coordinator is responsible for supporting the daily operational and financial functions of the Managed Services business. This role ensures the accuracy of customer invoicing ...

ASM Global

Operations Coordinator

Toledo, OH · On-site

Works closely with the Operations Manager and Event Coordinators to develop timelines, schedules and action plans for event set-up and services. Creates chair set timelines and plans for non-hockey ...

AEG

Operations Coordinator

Toledo, OH · On-site

Duties and Responsibilities: • Works closely with the Operations Manager and Event Coordinators to develop timelines, schedules and action plans for event set-up and services. • Creates chair set ...

ASM Global

Operations Coordinator

Toledo, OH · On-site

Duties and Responsibilities: • Works closely with the Operations Manager and Event Coordinators to develop timelines, schedules and action plans for event set-up and services. • Creates chair set ...

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Weekend Operations Coordinator information

What is the difference between Weekend Operations Coordinator vs Weekend Customer Service Associate?

AspectWeekend Operations CoordinatorWeekend Customer Service Associate
Primary RoleOversees operational activities during weekends, manages staff, and ensures smooth workflow.Handles customer inquiries, provides support, and resolves issues during weekends.
Required SkillsOrganizational skills, problem-solving, basic management, and communication.Customer service skills, communication, patience, and problem resolution.
Work EnvironmentOperational settings such as retail, logistics, or hospitality.Customer-facing roles in retail, hospitality, or service industries.
CertificationsOften not required but may include management or industry-specific certifications.Customer service certifications or training preferred but not mandatory.

The Weekend Operations Coordinator focuses on managing operational tasks and staff during weekends, ensuring business functions run smoothly. In contrast, the Weekend Customer Service Associate primarily interacts with customers, providing support and resolving issues. Both roles are vital in service industries but differ in responsibilities and skill sets.

Is Weekend Operations Coordinator a stressful job?

The Weekend Operations Coordinator role can be stressful due to the need to manage multiple tasks within limited timeframes and ensure smooth weekend operations. It often requires strong organizational skills, problem-solving abilities, and the ability to handle unexpected issues quickly. The level of stress varies depending on the industry, company size, and specific responsibilities involved.

What are popular job titles related to Weekend Operations Coordinator jobs in Ohio?

For Weekend Operations Coordinator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Weekend Operations Coordinator jobs in Ohio look for?

The top searched job categories for Weekend Operations Coordinator jobs in Ohio are:

What cities in Ohio are hiring for Weekend Operations Coordinator jobs?

Cities in Ohio with the most Weekend Operations Coordinator job openings:

Weekend Operations Coordinator jobs near you

Operations Coordinator

Cincinnati, OH

Champion Windows
Construction • 51 - 200 employees
Learn more about Champion Windowsexternal

Full-time

Re-posted 14 days ago

Job description

The Operations Coordinator is responsible for monitoring and improving Service Level and management of off phone projects to ensure the highest level of performance for the Customer Advocacy Call Center. This position will also be responsible for effective and timely execution of project tasks associated with the Customer Advocacy Center.

Essential Functions:

  • Monitor and control business operations to meet customer expectations and company goals
  • Responsible for the development, maintenance, and training of contact center operations reporting, to include individual, team, center and enterprise statistics.
  • Facilitate weekly / monthly service planning and forecasting meetings
  • Coordinate and manage project tasks to ensure smooth operations delivery
  • Develop and maintain KPI reporting to measure effectiveness of CAC
  • Improve existing processes where applicable, and implementing new processes where required to facilitate efficiency across all aspects of customer and Champion Branch interactions
  • Administer Call Center Telephony, and execute on system innovations to meet internal client needs
  • Remain on call after hours and weekends to address urgent telephony, marketing and system needs after business hours. Schedule may vary dependent on the needs of a 24/7 contact center

Knowledge, Skills and Abilities

  • Bachelor’s degree or educational equivalent preferred
  • Proficient in SQL, Excel and Work Force Management forecasting tools
  • Minimum 2 years workforce forecasting and scheduling experience within a contact center environment
  • Creative and practical problem solving/critical thinking skills
  • Must be able to work independently
  • Excellent written and verbal communication skills
  • Knowledge and understanding of finance, KPI and Contact Center metrics
  • Must be able to be on call to support the retail hours of the Branches, including weekends and evening

 

Champion Window is an Equal Employment Opportunity Employer

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