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Weekend Navy Federal Call Center Jobs (NOW HIRING)

Ocean Canyon Resorts

Call Center

Texarkana, TX

$14.75 - $18.50/hr

```html Call Center Representative Location: Texarkana, Texas, 75501 Job Overview We are seeking a ... Flexible availability, including evenings and weekends as needed. How to Apply If you are ...

Arkansas Federal Credit Union

Call Center Agent

Little Rock, AR · On-site

$14.50 - $19/hr

... Federal is proud to be named one of Arkansas's Best Places to work. What we offer... * NO weekends ... As a Call Center Agent you serve as an advocate and financial expert dedicated to helping members ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100 ... Create and manage work schedules to ensure adequate night and weekend coverage * Audit and monitor ...

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Weekend Navy Federal Call Center information

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How much do weekend navy federal call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for weekend navy federal call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Weekend Navy Federal Call Center job?

A Weekend Navy Federal Call Center job involves working for Navy Federal Credit Union's customer service center during weekends. Employees in this role assist members by answering phone calls, resolving account inquiries, processing transactions, and providing information about products and services. The position typically requires strong communication skills, problem-solving abilities, and availability to work Saturdays and Sundays. Training is provided to ensure representatives can deliver excellent service and adhere to company policies.

What does a typical weekend shift look like for a Navy Federal Call Center representative?

As a weekend Navy Federal Call Center representative, you can expect to handle a steady stream of member inquiries via phone, including account questions, transaction assistance, and troubleshooting online banking issues. Weekend shifts often require adaptability since call volumes can fluctuate and team sizes may be smaller compared to weekdays. You'll collaborate closely with your shift supervisor and peers to ensure members receive timely, accurate support. This environment fosters strong communication skills and teamwork, and high performers often have opportunities to move into senior representative or supervisory roles.

What are the key skills and qualifications needed to thrive as a Weekend Navy Federal Call Center Representative, and why are they important?

To excel as a Weekend Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and knowledge of banking products or financial services, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure data handling processes is highly valued. Outstanding communication, patience, and the ability to remain calm under pressure distinguish top performers in this role. These skills are crucial for delivering efficient, accurate support and building trust with members during high-volume weekend shifts.
What cities are hiring for Weekend Navy Federal Call Center jobs? Cities with the most Weekend Navy Federal Call Center job openings:
What are the most commonly searched types of Navy Federal Call Center jobs? The most popular types of Navy Federal Call Center jobs are:
What states have the most Weekend Navy Federal Call Center jobs? States with the most job openings for Weekend Navy Federal Call Center jobs include:
Weekend Navy Federal Call Center jobs near you
Call Center Manager

Call Center Manager

Sun East Federal Credit Union

Aston, PA

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Sun East Federal Credit Union of Aston, PA is seeking a Call Center Manager to join our team. Are you a self-starter with call center experience who is interested in beginning a rewarding career in the financial industry with a growing credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on!

Our Call Center Manager will earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events. This is a credit union call center where there is no cold calling required! If this sounds like the financial industry service opportunity that you've been looking for, apply now!

ABOUT SUN EAST FEDERAL CREDIT UNION

Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people."

"Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own, we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development.

Responsibilities

As a Call Center Manager your day is spent assisting in the overall efficiency and effective operation of the Call Center to meet the established performance standards. Supporting the Call center with answering incoming calls, conducting outgoing calls regarding member accounts, problems and/or transactions and handling escalated member calls. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone interaction.

When handling calls you assist members with basic banking tasks such as looking up account info, posting transfers, placing stop payments, processing card orders, handling requests for check copies, and processing wire transfers. You educate members on all the products and services we offer such as banking services, IRAs, and loans. Utilizing your product knowledge, you use a consultative approach to uncover needs and cross-sell financial products.

You are trained to put the member and fellow employees first every day exemplifying Sun East's Mission and Values in all that you do


QUALIFICATIONS FOR A CALL CENTER REPRESENTATIVE

  • High School Diploma or equivalent
  • A minimum of 5 years call center experience, with a minimum of 3 years supervisory/management experience
  • Good public relations skills
  • Ability to work independently
  • Ability to communicate effectively
  • Good organizational skills
  • Basic typing and math skills
  • Previous banking and/or credit union experience
  • Previous loan experience.
  • Bilingual skills a plush
  • Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.

WORK SCHEDULE

This position typically works Monday-Friday with two Saturday shifts a month. Hours vary with at least two evening shifts a week. Typical shifts include 7:45 am - 4:45 pm, 9:00 am - 6:00 pm, and 10:00 am - 7:00 pm on weekdays and 7:45 am - 1:00 pm on Saturdays.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Call Center Manager position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!


Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.

Apply