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Weekend Level 1 Help Desk Support Jobs in Rochester, NY

Level 4 RN OR

Rochester, NY · On-site

$2.0K - $2.3K/wk

Floating, weekends, and holidays per unit needs Position Summary & Responsibilities * Provide ... Support surgical services: ortho, general, plastics, urology, cardiac, neuro, vascular, ENT, GYN, ...

Desktop Support

Rochester, NY · On-site

$20 - $24/hr

Top Skills: 1. Tier 2 Troubleshooting and Ownership The ideal candidate can take ownership of ... Help Desk experience * Demonstrated Tier 2 troubleshooting and escalation ownership in an ...

Desktop Support

Rochester, NY · On-site

$20 - $24/hr

Top Skills: 1. Tier 2 Troubleshooting and Ownership The ideal candidate can take ownership of ... Help Desk experience * Demonstrated Tier 2 troubleshooting and escalation ownership in an ...

Level 4 RN - Operating Room

Rochester, NY · On-site

$2.0K - $2.2K/wk

Additional: On-call, callback, floating, weekends, and holidays per unit needs Unit Overview: * High-acuity Level 1 Trauma OR * Specialties include: ortho, general, plastics, urology, cardiac, neuro, ...

Level 4 RN - Operating Room

Rochester, NY · On-site

$2.0K - $2.2K/wk

Additional: On-call, callback, floating, weekends, and holidays per unit needs Unit Overview: * High-acuity Level 1 Trauma OR * Specialties include: ortho, general, plastics, urology, cardiac, neuro, ...

SMH Level 1 RN Psych

Rochester, NY · On-site

$1.7K - $2.4K/wk

Clinical Support About Us: RCM Health Care Services' mission is to provide opportunities for ... As professional career opportunity matchmakers, we follow up and follow through to help our clients ...

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or Technical Support role. * Experience supporting Microsoft 365 environments. * Experience working ...

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or Technical Support role. * Experience supporting Microsoft 365 environments. * Experience working ...

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or Technical Support role. * Experience supporting Microsoft 365 environments. * Experience working ...

Level 4 Cardiac Surgical Tech

Rochester, NY · On-site

$1.7K - $1.9K/wk

... - $1,933 Schedule: 3x12s (36 or 48 hrs/week), Day/Evening/Night (DEN) rotation, includes weekends ... Supports room turnover and handles materials under RN direction * Collaborates with the ...

Level 4 Cardiac Surgical Tech

Rochester, NY · On-site

$1.7K - $1.9K/wk

... - $1,933 Schedule: 3x12s (36 or 48 hrs/week), Day/Evening/Night (DEN) rotation, includes weekends ... Supports room turnover and handles materials under RN direction * Collaborates with the ...

Level 4 Cardiac Surgical Tech

Rochester, NY · On-site

$1.9K - $2.5K/wk

Level 1 trauma OR experience preferred Summary: * Prepares and manages instruments, equipment, and ... Supports room turnover and handles materials under RN direction * Collaborates with the ...

Level 4 Cardiac Surgical Tech

Rochester, NY · On-site

$1.9K - $2.5K/wk

Level 1 trauma OR experience preferred Summary: * Prepares and manages instruments, equipment, and ... Supports room turnover and handles materials under RN direction * Collaborates with the ...

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Weekend Level 1 Help Desk Support information

See Rochester, NY salary details

$10

$20

$32

How much do weekend level 1 help desk support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for weekend level 1 help desk support in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is a Weekend Level 1 Help Desk Support?

Weekend Level 1 Help Desk Support professionals are entry-level IT support staff who provide assistance to users experiencing technical issues, typically during weekends when regular staff may be unavailable. Their responsibilities include troubleshooting basic hardware and software problems, answering user queries, and escalating more complex issues to higher-level support teams. They often work shifts, handle support tickets, and ensure that end-users receive timely help, minimizing downtime and disruptions during weekends.

What are the key skills and qualifications needed to thrive as a Weekend Level 1 Help Desk Support?

To thrive as a Weekend Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is often required. Strong communication, patience, and the ability to remain calm under pressure help you effectively assist users and resolve issues. These skills and qualities ensure prompt and accurate technical support, leading to high user satisfaction and efficient problem resolution during critical weekend hours.

What are the typical challenges faced by Weekend Level 1 Help Desk Support, and how can they effectively address them?

Weekend Level 1 Help Desk Support staff often encounter challenges such as handling a higher volume of urgent requests due to reduced weekday staff and limited access to escalation resources. Effective time management and strong communication skills are essential for prioritizing tickets and providing clear updates to users. Additionally, building a solid understanding of common technical issues and available knowledge base resources can help resolve problems efficiently, even during off-hours. Collaborating with remote team members and documenting incidents thoroughly ensures smooth handovers to weekday teams.

What is the difference between Weekend Level 1 Help Desk Support vs Weekend Network Support Technician?

AspectWeekend Level 1 Help Desk SupportWeekend Network Support Technician
CertificationsCompTIA A+, ITIL FoundationCompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, call center, remote supportNetwork troubleshooting, on-site or remote
Industry UsageIT support, customer serviceNetwork infrastructure, enterprise IT
Common Search IntentBasic IT support roles, help desk jobsNetwork troubleshooting, infrastructure support

Weekend Level 1 Help Desk Support primarily handles basic IT issues, customer inquiries, and remote troubleshooting, often requiring certifications like CompTIA A+. In contrast, Weekend Network Support Technicians focus on network infrastructure, troubleshooting connectivity issues, and may need network-specific certifications like Cisco CCNA. While both roles support IT operations, Help Desk roles are more customer service-oriented, whereas Network Support roles involve technical network management.

What are the most commonly searched types of Level 1 Help Desk Support jobs in Rochester, NY?

The most popular types of Level 1 Help Desk Support jobs in Rochester, NY are:

Infographic showing various Weekend Level 1 Help Desk Support job openings in Rochester, NY as of July 2026, with employment types broken down into 55% Full Time, 39% Part Time, and 6% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

Level 4 RN OR

Rochester, NY • On-site

$2.0K - $2.3K/wk

Contractor

Re-posted 21 days ago


Job description

Position: Level 4 RN – Operating Room (Contract)
Location: NY 14642
Pay: $2,070 – $2,322/week

Contract Duration:

  • 05/25/2026 – 08/22/2026 (13 weeks)

Schedule:

  • Full-Time

  • 3x12-hour rotating shifts (Day/Evening/Night)

  • On-call & callback required

  • Floating, weekends, and holidays per unit needs


Position Summary & Responsibilities
  • Provide circulating and scrub RN duties in OR setting

  • Support surgical services: ortho, general, plastics, urology, cardiac, neuro, vascular, ENT, GYN, thoracic, trauma, ophthalmic, OMFS

  • Assist with complex cases including transplants (liver, kidney, heart) and robotics (DaVinci systems)

  • Monitor telemetry and patient status during perioperative care

  • Collaborate with surgical and anesthesia teams in Level 1 trauma environment

  • Ensure adherence to sterile technique, safety, and OR protocols

  • Participate in emergency and high-acuity surgical cases


Requirements
  • Active NYS Registered Nurse (RN) License (required)

  • BLS Certification (AHA only)

  • ACLS preferred

  • Minimum 2 years OR experience (Level 1 trauma preferred)

  • Ability to scrub and circulate required

  • Telemetry experience required

  • Strong orthopedic and complex surgical experience preferred

  • Comfortable in high-acuity, fast-paced surgical environment