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Weekend Level 1 Help Desk Support Jobs in Rochester, NY

Level 1 Endo/GI Tech (Contract) - New York 14642 * Pay: $1,087 - $1,231 per week * Schedule: Monday ... Support Endoscopy/GI procedures in a clinical setting * Ensure proper cleaning, disinfection, and ...

AFC Warehouse Level 1

Rochester, NY · On-site

$15.75 - $19.25/hr

Maintains an unwavering commitment and supports leading safety policies and procedures and program ... Minimum of 1 year of hands-on experience in a similar role in a manufacturing environment.

Weekend Front Desk Receptionist Rochester Center is hiring a Weekend Front Desk Receptionist in ... Our desirable location and multi-disciplinary approach are designed to help you improve your ...

Rochester Center is hiring a Weekend Front Desk Receptionist in Rochester, NY. Duties Include ... Our desirable location and multi-disciplinary approach are designed to help you improve your ...

Travel Level 1 Psychiatric RN

Rochester, NY · On-site

$1.7K - $1.8K/wk

SMH Level 1 RN 3-900 Psych About GLC On-The-Go GLC is more than just a staffing agency - we're your ... support. Join GLC, where our 20+ years of experience mean we know how to help you find the ...

... Level 1 RN 3-900 Psych Weekly Pay $1899.0 Shift Details Shift D/E/N Rotating - 12X3 - 19,7 ... Email or text HELP for more info, or STOP to unsubscribe. Your mobile info will not be shared with ...

... Help Desk tickets for issues such as data allowances or activations; and providing timely ... Results-oriented mindset with the ability to meet deadlines and service-level expectations.

Floating, weekends, and holidays per unit needs Position Summary & Responsibilities * Provide ... Support surgical services: ortho, general, plastics, urology, cardiac, neuro, vascular, ENT, GYN, ...

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Weekend Level 1 Help Desk Support information

See Rochester, NY salary details

$10

$20

$32

How much do weekend level 1 help desk support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for weekend level 1 help desk support in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is a Weekend Level 1 Help Desk Support?

Weekend Level 1 Help Desk Support professionals are entry-level IT support staff who provide assistance to users experiencing technical issues, typically during weekends when regular staff may be unavailable. Their responsibilities include troubleshooting basic hardware and software problems, answering user queries, and escalating more complex issues to higher-level support teams. They often work shifts, handle support tickets, and ensure that end-users receive timely help, minimizing downtime and disruptions during weekends.

What are the key skills and qualifications needed to thrive as a Weekend Level 1 Help Desk Support?

To thrive as a Weekend Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is often required. Strong communication, patience, and the ability to remain calm under pressure help you effectively assist users and resolve issues. These skills and qualities ensure prompt and accurate technical support, leading to high user satisfaction and efficient problem resolution during critical weekend hours.

What are the typical challenges faced by Weekend Level 1 Help Desk Support, and how can they effectively address them?

Weekend Level 1 Help Desk Support staff often encounter challenges such as handling a higher volume of urgent requests due to reduced weekday staff and limited access to escalation resources. Effective time management and strong communication skills are essential for prioritizing tickets and providing clear updates to users. Additionally, building a solid understanding of common technical issues and available knowledge base resources can help resolve problems efficiently, even during off-hours. Collaborating with remote team members and documenting incidents thoroughly ensures smooth handovers to weekday teams.

What is the difference between Weekend Level 1 Help Desk Support vs Weekend Network Support Technician?

AspectWeekend Level 1 Help Desk SupportWeekend Network Support Technician
CertificationsCompTIA A+, ITIL FoundationCompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, call center, remote supportNetwork troubleshooting, on-site or remote
Industry UsageIT support, customer serviceNetwork infrastructure, enterprise IT
Common Search IntentBasic IT support roles, help desk jobsNetwork troubleshooting, infrastructure support

Weekend Level 1 Help Desk Support primarily handles basic IT issues, customer inquiries, and remote troubleshooting, often requiring certifications like CompTIA A+. In contrast, Weekend Network Support Technicians focus on network infrastructure, troubleshooting connectivity issues, and may need network-specific certifications like Cisco CCNA. While both roles support IT operations, Help Desk roles are more customer service-oriented, whereas Network Support roles involve technical network management.

What are the most commonly searched types of Level 1 Help Desk Support jobs in Rochester, NY?

The most popular types of Level 1 Help Desk Support jobs in Rochester, NY are:

Infographic showing various Weekend Level 1 Help Desk Support job openings in Rochester, NY as of July 2026, with employment types broken down into 55% Full Time, 39% Part Time, and 6% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

Level 1 Endo/GI Tech

Rochester, NY

$1.0K - $1.2K/wk

Contractor

Re-posted 20 days ago


Job description

Level 1 Endo/GI Tech (Contract) – New York 14642

  • Pay: $1,087 – $1,231 per week

  • Schedule: Monday–Friday, Day Shift

  • Hours: 5 x 8-hour shifts

Position Overview:

  • Support Endoscopy/GI procedures in a clinical setting

  • Ensure proper cleaning, disinfection, and maintenance of endoscopic equipment

  • Assist with patient care and procedural support

Key Responsibilities:

  • Apply aseptic techniques during equipment prep and procedures

  • Perform endoscope reprocessing (cleaning, leak testing, high-level disinfection)

  • Inspect, maintain, and troubleshoot equipment

  • Follow protocols for equipment storage and infection control

  • Assist with patient care tasks (vitals, transport, documentation)

Requirements:

  • Minimum 2 years of experience required

  • Travel experience required (at least 1 completed assignment)

  • HLD certification highly preferred

  • Strong knowledge of endoscope reprocessing and infection control