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Weekend It Support Jobs in Seattle, WA (NOW HIRING)

Nintex

Manager, IT Support

Bellevue, WA · On-site

The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role ...

Nintex

Manager, IT Support

Bellevue, WA · On-site

The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role ...

Revel Staffing

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Revel Staffing

IT Support Supervisor

Tacoma, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$65K - $85K/yr

C. 1324b(a)(3). Role: IT Support Technician Location: San Jose, CA or Bellevue, WA Role Description The IT Support Technician at Rivet is the operational backbone of our internal technology ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

American Capital Group

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue, Washington in 1987, American Capital Group stands proud as a leader in real estate development. With ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

* Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

Amazon

IT Support Engineer I, IT Support

Bellevue, WA · On-site

... weekends, nights, and/or holidays - Experience in English-language communication skills, both ... Information Technology, or a related field - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

Amazon

IT Support Engineer I, IT Support

Seattle, WA · On-site

... weekends, nights, and/or holidays - Speak, write, and read fluently in English, and have the ... Information Technology, or a related field - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

Impinj

IT Support Analyst

Seattle, WA

$63K - $90K/yr

The IT Support Analyst provides virtual and in-person support to users for technology-related issues concerning hardware, software applications, and the network environment, serving as the initial ...

AIT

IT Support Specialist

Bothell, WA · On-site

$65K - $80K/yr

The IT Support Specialist provides onsite technical support for end users, workstations, manufacturing systems, and local IT infrastructure within a fast-paced manufacturing environment. This role is ...

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All JobsIt Support JobsWeekend It Support JobsWeekend It Support Jobs in Seattle, WA

Weekend It Support information

See Seattle, WA salary details

$14

$24

$48

How much do weekend it support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for weekend it support in Seattle, WA is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.54 per hour, depending on experience, location, and employer.

What is weekend IT support?

Weekend IT Support professionals provide technical assistance and troubleshooting services during weekends when regular IT staff may not be available. Their responsibilities typically include resolving hardware and software issues, responding to user queries, monitoring systems for problems, and ensuring that critical services remain operational outside of standard business hours. These roles are vital for organizations that operate around the clock or need to maintain uptime and security during weekends.

What are the typical responsibilities and challenges faced by weekend IT support staff?

Weekend IT Support professionals are primarily responsible for monitoring systems, responding to urgent technical issues, and providing assistance to users during off-peak hours. They often work independently or with a small team, which means they must be comfortable troubleshooting a wide range of hardware and software problems without immediate access to specialized colleagues. A common challenge is managing critical incidents with limited resources, requiring strong problem-solving skills and clear communication to escalate issues when necessary. This role is ideal for those who enjoy autonomy and are proactive in maintaining system reliability outside regular business hours.

What are the key skills and qualifications needed to thrive as a weekend IT support professional?

To thrive as a Weekend IT Support professional, you need a solid understanding of computer systems, troubleshooting, and networking concepts, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for diagnosing and resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you support end-users and remain effective during high-pressure or off-hours situations. These competencies ensure minimal downtime, reliable support coverage, and positive user experiences during critical weekend operations.

What is the difference between Weekend It Support vs Weekend Network Technician?

AspectWeekend It SupportWeekend Network Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, hardware setup, on-site repairs
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise network providers
Common Search IntentSupport roles, troubleshooting, customer serviceNetwork setup, maintenance, hardware repair

Weekend It Support and Weekend Network Technician roles share overlapping skills like troubleshooting and certifications such as CompTIA A+ and Network+. However, It Support focuses more on end-user support and remote troubleshooting, while Network Technicians specialize in network infrastructure and hardware. Both roles are vital in IT but serve different operational needs during weekend shifts.

What are the most commonly searched types of It Support jobs in Seattle, WA? The most popular types of It Support jobs in Seattle, WA are:
What are popular job titles related to Weekend It Support jobs in Seattle, WA? For Weekend It Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Weekend It Support jobs in Seattle, WA look for? The top searched job categories for Weekend It Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Weekend It Support jobs? Cities near Seattle, WA with the most Weekend It Support job openings:
Weekend It Support jobs near you
Infographic showing various Weekend It Support job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,764 per year, or $24.9 per hour.

Manager, IT Support

Nintex

Bellevue, WA • On-site

Full-time

Retirement, PTO

Posted 21 days ago

Job description

About Nintex:
At Nintex, we are transforming the way people work, everywhere.
As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people's curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
About the role:
The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role oversees service desk operations, end-user computing, endpoint management, knowledge management, and support service delivery across all regions.
The IT Support Manager combines operational leadership, technical expertise, and continuous improvement practices to ensure support services meet business expectations and defined service levels. This leader is responsible for developing and mentoring support personnel, driving operational excellence, improving employee experience, and implementing scalable processes, automation, and self-service capabilities.
The IT Support Manager leads a globally distributed support organization operating across multiple regions and time zones. This role is responsible for building, developing, and managing a follow-the-sun support model that delivers consistent service levels, operational coverage, and employee support worldwide. The manager ensures alignment of processes, service standards, performance expectations, and employee experience across all support locations while fostering a collaborative "one team" culture.
Working closely with Infrastructure, Security, Business Applications, People & Culture, and executive stakeholders, the IT Support Manager plays a critical role in enabling employee productivity and supporting Nintex's global growth initiatives.
Your contribution will be:
Global Team Leadership
  • Lead and develop a globally distributed IT Support organization spanning multiple regions and time zones.
  • Manage a follow-the-sun support model that provides consistent global coverage and service delivery.
  • Support and create standardized operating procedures, escalation paths, and service standards across all support locations.
  • Manage and build a highly engaged and collaborative team culture across geographically dispersed resources.
  • Develop future leaders through coaching, mentoring, succession planning, and career development initiatives.
  • Ensure consistent performance expectations, support quality, and employee experience globally.
  • Partner with regional business leaders to balance local needs with global standards.
  • Drive workforce planning, capacity management, and organizational scaling to support company growth.

IT Support Leadership
  • Lead and develop the global IT Support team to deliver exceptional service and employee experience.
  • Establish operational priorities, team objectives, and performance expectations.
  • Manage staffing, workload distribution, regional coverage, and escalation processes.
  • Foster a culture of accountability, continuous improvement, and customer service excellence.
  • Act as the senior escalation point for critical employee-impacting issues.

Service Delivery & Operations
  • Own support service delivery, ensuring achievement of service level objectives and operational KPIs.
  • Monitor and improve response times, resolution times, customer satisfaction, and support effectiveness.
  • Conduct regular operational reviews and provide reporting to IT leadership.
  • Develop scalable support processes and governance frameworks that support business growth.
  • Establish service catalogs, support standards, and operational metrics.
  • Drive continuous improvement initiatives using operational data and employee feedback.

End User Computing & Workplace Technology
  • Oversee the lifecycle management of corporate devices, endpoint services, and workplace technology platforms.
  • Manage and support ongoing end user licensing requests and allocation.
  • Ensure effective administration of Microsoft Intune, endpoint compliance, software deployment, and endpoint security controls.
  • Lead onboarding, transfer, and offboarding technology processes.
  • Drive endpoint standardization, lifecycle management, and hardware refresh programs.
  • Partner with Infrastructure and Security teams to deliver a secure and productive workplace technology experience.

Knowledge Management & Automation
  • Own the support knowledge management strategy and self-service experience.
  • Maintain and continuously improve the quality and effectiveness of support documentation and knowledge articles.
  • Improve support efficiency through automation, workflow optimization, and AI-enabled support capabilities.
  • Partner with technical teams to develop user education materials, support documentation, and operational standards.
  • Reduce manual effort through process simplification and technology enablement.

Incident, Problem & Change Management
  • Act as the senior escalation point for major end-user impacting incidents.
  • Partner with Infrastructure and Security teams to coordinate incident response and remediation activities.
  • Lead root cause analysis and corrective action efforts.
  • Monitor support trends and proactively identify recurring issues and improvement opportunities.
  • Ensure proper change management and communication practices for employee-facing technology changes.

Vendor & Asset Management
  • Manage vendors, contracts, and technologies that support end-user computing and service desk operations.
  • Continually evaluate and optimize spend across end user facing hardware, software and tools supporting them.
  • Participate in technology evaluations, renewals, and vendor performance reviews.
  • Ensure support tooling remains modern, effective, and aligned with business requirements.
  • Maintain effective asset management processes, inventory controls, and operational documentation.

Governance, Risk & Compliance
  • Ensure support operations comply with corporate security policies, audit requirements, and regulatory obligations.
  • Support SOC2, ISO 27001, and internal control activities related to end-user computing and service delivery.
  • Partner with Security and Compliance teams to maintain operational controls and improve governance maturity.
  • Ensure accurate record keeping, system audits, and compliance reporting where required.

To be successful, we think you need:
  • Bachelor's degree in Information Systems, Computer Science, Business Technology, or a related field, or equivalent experience.
  • 5+ years of experience leading IT Support, Service Desk, or End User Computing teams.
  • Experience managing globally distributed teams across multiple regions and time zones.
  • Experience supporting global organizations and remote workforces.
  • Strong understanding of Microsoft 365, Entra ID, Intune, endpoint management, and modern workplace technologies.
  • Experience administering ITSM platforms such as Zendesk, ServiceNow, Freshservice, or equivalent solutions.
  • Strong operational reporting, service management, and KPI ownership experience.
  • Demonstrated success leading organizational change, support transformation, and process improvement initiatives.
  • Exceptional communication, stakeholder management, and leadership skills.

Preferred Qualifications:
  • ITIL Foundation or higher certification.
  • Experience supporting SaaS or technology organizations.
  • Experience leading follow-the-sun support organizations.
  • Experience implementing automation, AI, and self-service support solutions.
  • Experience supporting SOC2, ISO 27001, or similar compliance frameworks.

What's in it for you?
Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.
While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
  • Global Gratitude and Recharge Days
  • Flexible, paid time off policy
  • Employee wellness programs and counseling resources
  • Meaningful peer recognition and awards
  • Paid parental leave
  • Invention/patenting assistance
  • Community impact, paid volunteer time, and opportunities
  • Intercultural learning and celebration
  • Multiple tools through which to learn and grow, and an incredible global community

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.
Target Compensation Range (US ONLY): 120,000 - 150,000 USD annually. On target compensation refers to the base salary and applicable variable target for this role. The range is an estimate, base pay will ultimately be decided at the offer stage, based on an individual candidate's skills and experience aligned with the needs of the role. Base pay may vary based on several factors including geographic location, role specific qualifications, and seniority. Nintex also offers a competitive benefits package including paid time off, twelve paid holidays, 401(k) with employer match, and more.
Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.

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