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Weekend Helpdesk Jobs in Washington, DC (NOW HIRING)

Code Plus Inc

Helpdesk Technician - NLRB

Fairfax, VA · On-site

$19.75 - $26.75/hr

We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk in Washington, DC. As a trusted and growing organization, we offer stability, competitive compensation, and exciting career ...

SecuriGence

VIP Helpdesk Analyst

Arlington, VA · On-site

$39.29/hr

Overview VIP Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional ...

Maximus

Helpdesk Shift Supervisor

Annapolis, MD · On-site

As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You ...

TEKsystems

Helpdesk Support Specialist

Columbia, MD

$21 - $23/hr

Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any given day the technician will take 10-30 ...

Code Plus Inc

Helpdesk Technician - NLRB

Fairfax, VA · On-site

$19.75 - $26.75/hr

We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk in Washington, DC. As a trusted and growing organization, we offer stability, competitive compensation, and exciting career ...

Career Listings

Helpdesk Specialist T2

Fort Belvoir, VA · On-site

$95K - $109K/yr

Vision insurance SarelaTech is seeking an Sr. Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program ...

Code Plus Inc

Helpdesk Technician - NLRB

Fairfax, VA · On-site

$19.75 - $26.75/hr

We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk in Washington, DC. As a trusted and growing organization, we offer stability, competitive compensation, and exciting career ...

TEKsystems

Helpdesk Support Specialist

Columbia, MD

$21 - $23/hr

Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any given day the technician will take 10-30 ...

TEKsystems

Helpdesk Support Specialist

Columbia, MD · On-site

$21 - $23/hr

Description Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any given day the technician will take 10-30 ...

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All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Washington, DC

Weekend Helpdesk information

See Washington, DC salary details

$14

$26

$38

How much do weekend helpdesk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend helpdesk in Washington, DC is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Washington, DC?

The most popular types of Helpdesk jobs in Washington, DC are:

What are popular job titles related to Weekend Helpdesk jobs in Washington, DC?

For Weekend Helpdesk jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Washington, DC look for?

The top searched job categories for Weekend Helpdesk jobs in Washington, DC are:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,539 per year, or $26.2 per hour.

Helpdesk Technician - NLRB

Code Plus Inc

Fairfax, VA • On-site

$19.75 - $26.75/hr

Full-time

Posted 15 days ago

Job description

At CODEplus, we are more than just a technology company—we are a team of innovators, problem-solvers, and industry leaders dedicated to delivering cutting-edge solutions. With 31 years of success in government and commercial sectors, we have built a reputation for excellence, reliability, and long-term partnerships. We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk in Washington, DC.

As a trusted and growing organization, we offer stability, competitive compensation, and exciting career growth opportunities. 

Key Responsibilities:

  • Serve as the first point of contact for end-users, logging incidents, and service requests promptly and accurately.
  • Diagnose, troubleshoot, and resolve end-user problems related to hardware, software, mobile devices, audiovisual equipment, and video teleconference systems.
  • Document incidents, solutions, and service requests in detail, ensuring accurate records for future reference.
  • Provide technical support for mobile devices, including smartphones and tablets, ensuring seamless integration, and troubleshooting issues related to connectivity and applications.
  • Support audiovisual and video teleconference equipment, configuring, troubleshooting, and maintaining systems to ensure optimal functionality during meetings and presentations.
  • Assist in technical refresh projects, deploying new laptop hardware, performing operating system upgrades, and installing specialized software as per organizational requirements.
  • Collaborate with IT teams to ensure smooth transitions during hardware and software upgrades, minimizing downtime and user disruption.

Qualifications

  • Proven (2 years) experience in a service desk or technical support role, with expertise in incident management and problem resolution.
  • Strong knowledge of mobile devices, operating systems, audiovisual equipment, and video teleconference systems.
  • Experience in ServiceNow ticketing system
  • Familiarity with technical refresh processes, including hardware deployment and software installations.
  • Excellent communication skills, both written and verbal, with a focus on providing exceptional customer service.
  • Ability to work efficiently under pressure, prioritize tasks, and meet deadlines.
  • Relevant certifications such as ITIL, CompTIA A+, or HDI Support Center Analyst, are a plus.

Location            

Washington DC, Navy Yards metro Area