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Part Time Helpdesk Jobs in Washington, DC (NOW HIRING)

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington ...

Security/Doorman

Washington, DC

$18.25 - $22.25/hr

We are looking for part-time help on Friday-Saturday evening/nights, with occasional extra shifts available, depending on business needs. Duties and Responsibilities * Greet and welcome all guests in ...

Security/Doorman

Washington, DC

$18.25 - $22.25/hr

We are looking for part-time help on Friday-Saturday evening/nights, with occasional extra shifts available, depending on business needs. Duties and Responsibilities * Greet and welcome all guests in ...

Security/Doorman

Washington, DC

$18.25 - $22.25/hr

We are looking for part-time help on Friday-Saturday evening/nights, with occasional extra shifts available, depending on business needs. Duties and Responsibilities * Greet and welcome all guests in ...

... helping to process the payment. * Part Time AP Specialist will assist with ad hoc tasks and projects, as requested Requirements: * Previous full cycle AP experience * Previous Bill.com experience ...

... helping to process the payment. * Part Time AP Specialist will assist with ad hoc tasks and projects, as requested Requirements: * Previous full cycle AP experience * Previous Bill.com experience ...

Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered ... Part Time: 15-29 hrs/week * Flex (as needed): 4-14 hrs/week * Be available during peak retail ...

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Part Time Helpdesk information

See Washington, DC salary details

$14

$26

$38

How much do part time helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time helpdesk in Washington, DC is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Helpdesk, and why are they important?

To thrive as a Part Time Helpdesk, you need basic IT knowledge, troubleshooting skills, and usually a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you stand out when assisting users. These skills are essential for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What are some common challenges faced by part-time helpdesk staff, and how can they be managed?

Part-time helpdesk staff often face challenges such as quickly adapting to changing systems, managing high volumes of support requests during busy periods, and staying updated with the latest company processes despite limited hours. To manage these challenges, it’s important to maintain clear communication with full-time team members, participate in regular training sessions, and utilize comprehensive documentation. Being proactive in seeking clarification and feedback can also help part-time helpdesk staff stay effective and connected with the broader support team.

What are part time helpdesk jobs?

Part time helpdesk jobs involve providing technical support and assistance to customers or employees, usually over the phone, email, or chat, but on a part-time schedule. These roles typically include troubleshooting hardware or software issues, answering questions about company products or services, and escalating more complex problems to higher-level support staff. Part time helpdesk positions are ideal for those who want a flexible work schedule while gaining valuable IT or customer service experience.

Are help desk jobs still in demand?

Help desk jobs remain in demand as organizations continue to require technical support for hardware, software, and network issues. These roles often require strong communication skills and familiarity with ticketing systems, and demand is driven by ongoing technology adoption and digital transformation across industries.
What are the most commonly searched types of Helpdesk jobs in Washington, DC? The most popular types of Helpdesk jobs in Washington, DC are:
What are popular job titles related to Part Time Helpdesk jobs in Washington, DC? For Part Time Helpdesk jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Part Time Helpdesk jobs in Washington, DC look for? The top searched job categories for Part Time Helpdesk jobs in Washington, DC are:
Infographic showing various Part Time Helpdesk job openings in Washington, DC as of May 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $54,539 per year, or $26.2 per hour.
Part-Time Help Desk Technician

Part-Time Help Desk Technician

Koniag, Inc.

Arlington, VA • On-site

$28 - $32/hr

Part-time

Posted 10 days ago


Job description

Koniag Data Solutions, LLC a Koniag Government Services company, is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington, VA.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
  • Tier II technicians are the primary POC for incident and problem resolution and escalation.
  • Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
  • Ensure Information Assurance (IA) requirements are met for all devices.
  • Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems.
  • Knowledge of customer support concepts and methods installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems.
  • Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
  • Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise on new and emerging technologies.
  • Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.
  • Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ability to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
  • Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems.
  • Working knowledge of and experience working with Active Directory.
  • Working knowledge of and experience working with local and secure networks.
  • Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware.
  • Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services.
  • Working knowledge of and experience working in and around the Army environments and familiar with Classified IT supports.
  • Familiar with decommissioning of Army assets and Lifecycle Management SOPs.

Clearance Required:
  • Secret Clearance required

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

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