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Weekend Helpdesk Jobs in Sumter, SC (NOW HIRING)

Ask IT consulting

Helpdesk Analyst

Columbia, SC

$19 - $26/hr

Role Name: System Analyst / Helpdesk Duration: 12 Months Location: Columbia, SC, 29210 DAILY DUTIES / RESPONSIBILITIES: * Configures and installs software for IT users' desktops and laptops.

Focused HR Solutions

Helpdesk Analyst 8-11

Columbia, SC · On-site

$25 - $37/hr

Our direct client has an opening for a Helpdesk Analyst rec 10944-1 This position is up to 12 months, with the option of extension, and is in Columbia, SC Corp to Corps are NOT allowed for this ...

KnitWell Group

weekend sales associate

Columbia, SC

$14 - $16/hr

You help keep the store looking beautiful by ensuring merchandise is well-organized and in the ... Flexible availability - including evenings, weekends, and holidays * Technology proficient and ...

City of Columbia

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IT HELPDESK MANAGER - City of Columbia,SC

Columbia, SC · On-site

$55K - $65K/yr

Coordinates daily Help Desk activities, ensuring the provision of timely, effective computer user support and assistance; * Reviews and maintains Help Desk database; * Assists in supervising Help ...

MISS COCKY COLUMBIA

seasonal help

Columbia, SC

$12/hr

Join Our Team as Seasonal Help at MISS COCKY COLUMBIA! Looking for a fun and dynamic way to spend ... including weekends and holidays, during the busy season. Why Join MISS COCKY COLUMBIA? At MISS ...

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Weekend Helpdesk information

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$11

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How much do weekend helpdesk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for weekend helpdesk in Sumter, SC is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Sumter, SC? The most popular types of Helpdesk jobs in Sumter, SC are:
What are popular job titles related to Weekend Helpdesk jobs in Sumter, SC? For Weekend Helpdesk jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Sumter, SC look for? The top searched job categories for Weekend Helpdesk jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Weekend Helpdesk jobs? Cities near Sumter, SC with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
Helpdesk Analyst

Helpdesk Analyst

Ask IT consulting

Columbia, SC

$19 - $26/hr

Full-time

Posted 7 days ago

Job description

Company Description

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Job Description

Role Name: System Analyst / Helpdesk

Duration: 12 Months

Location: Columbia, SC, 29210

DAILY DUTIES / RESPONSIBILITIES:

  • Configures and installs software for IT users' desktops and laptops.
  • Involved in the installation and rollout of new software packages, upgrades and new desktop hardware.
  • Maintains desktop software and hardware; supports mobile workforce.
  • Provides Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems.
  • Troubleshoots problems using scripts and checklists as guides.
  • Escalates to Tier 3 support when necessary. Documents problems and resolutions.
  • May perform end-user training.
  • Strong customer service skills are important in this position.
  • Participates in the testing and evaluation of new desktop packages and implements prototypes.

REQUIRED EDUCATION: Bachelor's Degree in a relevant field of work or equivalent work experience.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): THOROUGH KNOWLEDGE OF ENDPOINT TECHNOLOGIES. KNOWLEDGE OF UTILITY PROGRAMS, SCRIPTING AND THE ABILITY TO IDENTIFY AND RESOLVE PROBLEMS.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): EXPERIENCE WITH DESKTOP IMAGINING USING IBM BIGFIX: OS DEPLOYMENT, ADVANCED KNOWLEDGE OF MICROSOFT ACTIVE DIRECTORY AND EXPERIENCE WITH MCAFEE SECURITY PRODUCTS.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

Social media

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