ZipRecruiter

Log In

2

Entry Level Cloud Help Desk Jobs in Sumter, SC (NOW HIRING)

Varsity Tutors

CompTIA A+ Tutor

Columbia, SC · Remote

$25 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... cloud computing, troubleshooting methodology, operating systems, security, software, and ...

IBM

Consultant Intern - SAP 2027

Columbia, SC · On-site

$14 - $18.50/hr

... entry-level positions. You'll receive a status update email for each application, so be sure to ... Support teams working on SAP solutions that help clients improve business functions such as finance ...

Pwc

SAP BRIM Consultant, Senior Associate

Columbia, SC · On-site

$77K - $202K/yr

... role in helping clients optimize their operational efficiency by analyzing client needs ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

All JobsCloud Help Desk JobsEntry Level Cloud Help Desk JobsEntry Level Cloud Help Desk Jobs in Sumter, SC

Entry Level Cloud Help Desk information

See Sumter, SC salary details

$11

$20

$30

How much do entry level cloud help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level cloud help desk in Sumter, SC is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Cloud Help DeskEntry Level Network Support Specialist
CertificationsCompTIA A+, Cloud certifications (e.g., AWS, Azure)CompTIA Network+, Cisco CCNA
Work EnvironmentCloud service providers, remote support, help deskOn-premises networks, IT departments, technical support
Industry UsageCloud computing, SaaS companies, tech firmsTelecommunications, enterprise IT, networking firms

Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.

What are some entry-level cloud help desk roles?

Entry-level cloud help desk roles typically include positions such as Cloud Support Associate, Technical Support Specialist, or Help Desk Technician focused on cloud platforms like AWS, Azure, or Google Cloud. These roles often require basic knowledge of cloud services, troubleshooting skills, and familiarity with ticketing systems and remote support tools.

What are the most commonly searched types of Cloud Help Desk jobs in Sumter, SC?

The most popular types of Cloud Help Desk jobs in Sumter, SC are:

What are popular job titles related to Entry Level Cloud Help Desk jobs in Sumter, SC?

For Entry Level Cloud Help Desk jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Entry Level Cloud Help Desk jobs in Sumter, SC look for?

The top searched job categories for Entry Level Cloud Help Desk jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Entry Level Cloud Help Desk jobs?

Cities near Sumter, SC with the most Entry Level Cloud Help Desk job openings:

Entry Level Cloud Help Desk jobs near you
Infographic showing various Entry Level Cloud Help Desk job openings in Sumter, SC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,884 per year, or $20.6 per hour.

Helpdesk Specialist I

Trace Systems

Shaw Air Force Base, SC • On-site

Full-time

Re-posted 26 days ago

Job description

Job Overview
Job Title: Helpdesk Specialist I
Location: Shaw AFB, SC
This position is pending contract award.
Job Responsibilities
Trace Systems is actively recruiting for a Helpdesk Specialist I to support the AFCENT Combined Air Operations Center (CAOC) contract in Shaw AFB, SC
The job responsibilities include, but are not limited to:
  • Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, analysis and troubleshooting and resolution of basic client hardware and software issues);
  • Provide Tier 1 hands-on support to users on the AOC/CAOC floor;
  • Provide solutions over the phone or remotely when feasible, and coordinate with and escalate tickets to back shops/other functional areas for support and resolution when required;
  • Follow-up with end-users on status, and verify problem resolution prior to trouble ticket closure;
  • Create and manage organizational and user accounts and assign, modify, and delete passwords and user privileges IAW AFCENT guidance;
  • Manage SIPR PKI program;
  • Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption Requests (BERs);
  • Maintain the CFP status display systems to remotely monitor and track status of all systems, networks and connections, including internal and external links and circuits;
  • Serve as focal point for ASIs and time change order/item (e.g., NOTAMs, TCTOs,
  • TCNO, MTO, CCO and CTO) management, processing, tracking and status reportingacross all network enclaves;
  • Maintain status tracking applications/tools; create, update, and coordinate status reports and presentation slides (i.e., COMSTATs, SITREP, etc.); and brief AFCENT leadership to provide situational awareness on outages/failures;
  • Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
  • Provide system support to clients operating on the network/domain;
  • Configure client level software, modify software configuration, and perform basicconfiguration management functions;
  • Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;Install equipment IAW AFCENT and SPIN-C directives;
  • Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
  • Periodically review the organization's needs for computer resources and validate computer equipment requirements;
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
  • Implement client workstation software patches, security fixes, and service releases according to local instructions;
  • Other duties as required.

Minimum Qualifications
  • Active, in-scope US Government issued Top Secret clearance with SCI eligibility.
  • Due to the nature of the work and contract requirements, US Citizenship is required.
  • DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher.

GENERAL EXPERIENCE:
  • Responding to help desk tickets and resolving technical issues for hardware, software, and network systems
  • Providing support for operating systems(Windows, macOS, Linux) and common software applications
  • Diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues
  • Assisting end-users with systme logins, password resets and account management.

Education
  • Associates degree in Computer Science or related field; or 2+ years' IT Help Desk Support experience, and 2+ years' of experience in Computer/IT hardware support (experience may be concurrent).

Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

Apply