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Weekend Helpdesk Jobs in O Fallon, IL (NOW HIRING)

Culver's

Weekend Porter

Saint Louis, MO · On-site

$16.65 - $17.85/hr

Coordinates job duties around other opening team members to help ensure efficient preparation for opening. * Takes temperatures of required foods upon delivery accurately, providing documentation on ...

Culver's

Weekend Porter

Saint Louis, MO · On-site

$16.65 - $17.85/hr

Coordinates job duties around other opening team members to help ensure efficient preparation for opening. * Takes temperatures of required foods upon delivery accurately, providing documentation on ...

International Paper

Location Helper

Belleville, IL · On-site

$22.81 - $24.99/hr

Location Helper Pay Rate : ($22.81-24.99) Category/Shift ... Hourly Full-Time (7am-3pm-3pm-11pm-11pm-7am) Some weekends as needed Physical Location : Belleville ...

midwestbankcentre

Help Desk Technician

Saint Louis, MO · On-site

$19.50 - $26.25/hr

Respond to helpdesk requests via phone, email, or Microsoft Teams, to assign and schedule repairs ... Weekend support twice a month for half a day on Sat Other Duties * This is not exhaustive and may ...

Best Buy

Geek Squad Installation Helper

Saint Louis, MO

$15 - $19/hr

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to ... Ability to work a flexible schedule, including holidays, nights and weekends * Must be at least 21 ...

Best Buy

Geek Squad Installation Helper

Brentwood, MO · On-site

$15 - $19/hr

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to ... Ability to work a flexible schedule, including holidays, nights and weekends * Must be at least 21 ...

Best Buy

Geek Squad Installation Helper

Brentwood, MO · On-site

$15 - $19/hr

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to ... Ability to work a flexible schedule, including holidays, nights and weekends * Must be at least 21 ...

AB InBev

Machinist

Saint Louis, MO · On-site

$115K/yr

Our Maintenance Technicians and Weekenders help drive plant goals & objectives through individually led projects and continuous improvement activities. JOB RESPONSIBILITIES: * Perform mechanical work ...

Ab InBev

Machinist

Saint Louis, MO · On-site

$115K/yr

Our Maintenance Technicians and Weekenders help drive plant goals & objectives through individually led projects and continuous improvement activities. JOB RESPONSIBILITIES: * Perform mechanical work ...

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All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in O'Fallon, IL

Weekend Helpdesk information

See O Fallon, IL salary details

$11

$21

$31

How much do weekend helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend helpdesk in O'Fallon, IL is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.23 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in O'Fallon, IL?

The most popular types of Helpdesk jobs in O'Fallon, IL are:

What are popular job titles related to Weekend Helpdesk jobs in O'Fallon, IL?

For Weekend Helpdesk jobs in O'Fallon, IL, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in O'Fallon, IL look for?

The top searched job categories for Weekend Helpdesk jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Weekend Helpdesk jobs?

Cities near O'Fallon, IL with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in O'Fallon, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,918 per year, or $21.6 per hour.

Helpdesk Support - Senior with Security Clearance

CEdge Inc

O Fallon, IL • On-site

$18.75 - $25.25/hr

Other

Retirement, PTO

Posted 3 days ago

New

Job description

CEdge has an opportunity for a Sr Help Desk Support located in Scott AFB, IL. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels! ·       Estimated Start Date:  16 Sept Objective: Operate and sustain a continuous, global service desk providing Tier II and Tier III technical assistance to TRAC2ES users worldwide. Ensure timely, accurate, and effective support to maintain high system availability and support the Department of Defense’s global patient movement mission Key Responsibilities * Maintain 24/7/365 global Service Desk, with on-site personnel during core hours and remote support during non-core hours (on call) * Provide continuous operational availability and responsiveness to global users. * Handle escalated technical issues, system support tasks, and mission-critical incident resolution. * Implement and maintain metrics-reporting tools (ServiceNow, Jira) for performance analysis and visualization. * Produce monthly Service Desk Metrics Reports detailing ticket volume, resolution times, SLA compliance, system availability, trend analysis, defect status, account changes, and incident summaries. * Operate a structured triage process for incoming tickets: categorize, assign severity, initiate response workflow, and track through resolution. * Document incidents in ServiceNow with details for root cause analysis and handoff to development teams. * Track and close tickets per standard process. * Process account requests within defined timelines (standard: 1 business day; urgent: 4 hours). * Coordinate new user account provisioning based on mandatory training completion * Monitor active accounts and perform periodic access reviews for compliance. * Coordinate multi-domain account provisioning and maintain proper authorization documentation. Requirements * Experience in Tier II/III technical support in a global, mission-critical environment. * Familiarity with ServiceNow, Jira, and AWS GovCloud architecture. * Strong incident management, ticket triage, and escalation skills. * Knowledge of DoD security protocols, account management, and compliance standards. * Excellent communication and documentation skills. * Ability to provide after hours on-call remote and on-site support. * Ability to work Hybrid- onsite/ client site delivery Clearance - Secret Clearance Mid Foundational with one of the following: ·        Cloud+ ·        GICSP ·        GSEC ·        Security+ ·        SSCP Education : Bachelor's degree or higher in Computer Science, Information Technology, Engineering, Engineering Management, Management Information Systems, Mathematics, or related STEM degree program. Minimum experience : 10+ years. Benefits Benefits WHAT’S IN IT FOR YOU? Full Benefits Package 10 Days PTO 6 Sick leaves 11 Federal Holidays 401K WHO ARE WE? CEdge Inc is an innovative IT consulting firm, and a strategic business partner. We offer IT solutions to Federal and State government, as well as, Commercial Enterprises throughout the United States. Our main objective is to create an integrity-based culture that takes pride in working as a collaborative team that focuses on growth and is driven by the desire to provide purely ethical services for both our clients and teammates.

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